Generated by All in One SEO v4.9.7.1, this is an llms.txt file, used by LLMs to index the site. # Digital Communications team blog Updates from the University of St Andrews digital communications team ## Sitemaps - [XML Sitemap](https://digitalcommunications.wp.st-andrews.ac.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [All posts](https://digitalcommunications.wp.st-andrews.ac.uk/all-posts/) - [The importance of email signatures](https://digitalcommunications.wp.st-andrews.ac.uk/2018/04/17/the-importance-of-email-signatures/) - This post will look at why email signatures should be used, and what a University email signature should look like. - [What is Google Data Studio?](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/02/what-is-google-data-studio/) - An introduction to Google Data Studio, and an overview of its features in comparison with a Google Analytics dashboard. - [Prospective PG student survey results](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/11/prospective-pg-student-survey-results/) - The digital communications team aims to adhere to the principles of user-centred design in everything we do. An integral part of this process is collecting user feedback. This is important at the beginning of a project as a means of requirements gathering; throughout a project as we make iterative improvements; and finally at the end - [Choosing image backgrounds for hero banners](https://digitalcommunications.wp.st-andrews.ac.uk/2019/02/11/choosing-image-backgrounds-for-hero-banners/) - Selection criteria for images fit for hero banners can be quite complicated. Here are some pointers to help select the best photographs. - [Six steps to overcome online indecision](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/15/six-steps-to-overcome-online-indecision/) - How do we make it easier for users of the University website to find the right link, the right information they need? The current landing pages for current staff and current students provide a plethora of choices - there are 145 links on the current staff page alone! What could we do to improve the - [Using cues.ai to inform decision making](https://digitalcommunications.wp.st-andrews.ac.uk/2020/11/20/using-cues-ai-to-inform-decision-making/) - We have been using software called cues.ai from a company called Twenty Thousand Leagues, since April this year. When students view a course page, the software prompts students with a question 'are you interested in studying this course'. Depending on the response to the question, the system will direct users to other web pages that - [Clicks don't really matter](https://digitalcommunications.wp.st-andrews.ac.uk/2019/09/18/clicks-dont-really-matter/) - The number of clicks it takes for a user to complete a task on a website is (usually) completely irrelevant. This is why. - [Social media to drive engagement: a case study](https://digitalcommunications.wp.st-andrews.ac.uk/2015/10/19/social-media-to-drive-engagement-a-case-study/) - These days it is expected that every major (and minor) institution and organisation should have a social media presence. Social media is a great means to share information and reach new audiences. However, all too often it is used by organisations simply because it is expected, without any higher purpose. Facebook, Twitter et al. are - [Why we've shelved the Schools website project (for now!)](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/26/why-weve-shelved-the-schools-website-project-for-now/) - Over the last year, a number of academic schools have asked us whether we could roll out the design of the School of Economics website, which launched late last year, to other schools. The team cautiously agreed that we'd look at all School sites, to see if there was a way for us to work on School sites - [A to Z of social media](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/05/a-to-z-of-social-media/) - An (almost) A to Z list of common social media terms alongside explanations. - [New front-end developer](https://digitalcommunications.wp.st-andrews.ac.uk/2023/06/20/new-front-end-developer/) - Hello world! I'm Teodora, and just last week, I hopped on board the Digital Communications team as a front-end web developer. - [Skype vs FaceTime vs Google Hangouts](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/26/skype-vs-facetime-vs-google-hangouts/) - Video calling services have been improving over the past decade and the rise of mobile devices has made them more accessible. Which is the best? - [Plain English for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2019/08/23/plain-english-for-the-web/) - Use plain English to make web content easy to read and understand. - [Improving my T4 workflow with custom browser hacks](https://digitalcommunications.wp.st-andrews.ac.uk/2025/12/22/improving-my-t4-workflow-with-custom-browser-hacks/) - When web tools frustrate you, sometimes you can do something about it. Working in web-based systems often means living with small frustrations: extra clicks, buried options, long scrolls, uncertainty about what system you're using. Individually, these things are trivial, but repeated dozens of times a day, they quietly drain attention and energy. Over the last - [How visible is St Andrews in AI conversations?](https://digitalcommunications.wp.st-andrews.ac.uk/2025/11/06/how-visible-is-st-andrews-in-ai-conversations/) - The traditional idea of a print prospectus is fading, and increasingly, websites are not the ‘digital front door’ for users but rather repositories of information that are quietly harvested, indexed and reinterpreted by artificial intelligence. In this new landscape, visibility is not about what’s on the homepage, but about what’s discoverable, credible and reusable within - [The tipping point](https://digitalcommunications.wp.st-andrews.ac.uk/2025/08/11/the-tipping-point/) - Recently, I’ve become increasingly intrigued by the moment when AI-driven interactions like chatbots and AI-powered search overtake traditional search engines in popularity. This tipping point feels like more than just a technical milestone, it marks a profound shift in human behaviour. Whilst there has been a significant increase in the use of AI it is - [Course proofing: how to build a content management system within a content management system](https://digitalcommunications.wp.st-andrews.ac.uk/2025/01/09/course-proofing-how-to-build-a-content-management-system-within-a-content-management-system/) - DC Team Leader Steve Evans describes an innovative solution to help us manage a course proofing process with numerous stakeholders, varying workflows, and evolving content. Managing course content is often a multifaceted challenge. Ensuring the information is accurate and up to date is often fraught with problems. With numerous stakeholders, varying workflows, and evolving content, - [Microsoft Sway vs HTML: which is better for accessibility?](https://digitalcommunications.wp.st-andrews.ac.uk/2025/04/29/microsoft-sway-vs-html-which-is-better-for-accessibility/) - Comparing Microsoft Sway vs HTML for accessible content: structure, screen readers, keyboard navigation, and WCAG compliance. Which one wins? - [Using Trello from within Microsoft Outlook 2010](https://digitalcommunications.wp.st-andrews.ac.uk/2012/10/04/using-trello-from-within-microsoft-outlook-2010/) - If you've been following this blog for a while then you'll know that almost a year ago we moved our Agile board to Trello. It has been a great success. Last year the University also moved both our email and meeting scheduling software to Microsoft Exchange. I've been a fan of Outlook since about 2000, - [Diving into web traffic: A 3D data visualisation experiment](https://digitalcommunications.wp.st-andrews.ac.uk/2025/04/07/diving-into-web-traffic-a-3d-data-visualisation-experiment/) - I recently spent an entertaining afternoon exploring new ways to visualise our web traffic data. If you've ever braved the wilds of Google Analytics, you’ll know it can be like trekking through a dense forest of numbers. It’s powerful, no doubt—but not easy on the eyes. Bar charts and pie graphs can only go so - [Designing for users with ADHD](https://digitalcommunications.wp.st-andrews.ac.uk/2025/02/12/designing-for-users-with-adhd/) - Learn how to design accessible digital experiences for users with ADHD by simplifying navigation, minimising distractions and enhancing usability. - [Why text on images is inaccessible and how to fix it](https://digitalcommunications.wp.st-andrews.ac.uk/2025/01/22/why-text-on-images-is-inaccessible-and-how-to-fix-it/) - Learn why text on images harms accessibility and SEO, and get tips to make your content inclusive, mobile-friendly, and compliant with accessibility standards. - [Design systems help reduce digital carbon emissions](https://digitalcommunications.wp.st-andrews.ac.uk/2024/08/20/design-systems-help-reduce-digital-carbon-emissions/) - Explore the relationship between digital sustainability and design systems, highlighting how they can work together to reduce carbon emissions. - [Digital communications team successes in 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/19/digital-communications-team-successes-in-2020/) - Here are some highlights from 2020 of what the digital communications team have achieved. - [An introduction to SEO](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/24/an-introduction-to-seo/) - Google is a prominent force in the digital landscape: owner of Gmail, YouTube, Chrome web browser and the Android operating system. However, for most of us, the word Google still conjures up images of a single search bar headed by that distinctive logo - Google is far and away the most popular search engine on - [From seed to fruit, a learning journey](https://digitalcommunications.wp.st-andrews.ac.uk/2025/01/13/from-seed-to-fruit-a-learning-journey/) - Discover how lifelong learning, inspired by the principles of andragogy, can transform personal and professional growth, explored through the metaphor of nurturing a thriving tomato plant. In November 2024, my team held our annual symposium, where we all had the opportunity to present on topics that genuinely interest us. I am deeply grateful for the - [How I built a content review application](https://digitalcommunications.wp.st-andrews.ac.uk/2024/12/09/how-i-built-a-content-review-application/) - Web Developer Nick Mullen explains how he developed an AI-driven tool to support web content editors in Schools and professional services units (PSUs). AI-powered tools are becoming increasingly prevalent in society, offering immense potential to enhance workflows and solve complex problems. Like many others, I am fascinated by the opportunities AI presents and have been - [Revolutionising web content management: introducing ‘guides’](https://digitalcommunications.wp.st-andrews.ac.uk/2024/04/23/revolutionising-web-content-management-introducing-guides/) - The Digital Communications Team has embarked on a project to transfer much of the University website content into ‘guides’ to address potential reputational risks and compliance issues that have arisen over time. Maintaining a consistent and up-to-date online presence has become a big challenge due to a mix of outdated and newly designed web content. - [Laying the foundations for the University of St Andrews Design System](https://digitalcommunications.wp.st-andrews.ac.uk/2024/05/02/laying-the-foundations-for-the-university-of-st-andrews-design-system/) - Building a future-proof design system for the University of St Andrews using insights from 'Laying the Foundations'by Andrew Couldwell. - [My time working on the DPL](https://digitalcommunications.wp.st-andrews.ac.uk/2024/11/18/my-time-working-on-the-dpl/) - Hello, I’m the admin for the mediation service, but for the last few months I’ve been afforded the opportunity to do some work on the Digital Pattern Library. I am also an undergraduate IT student at the OU, so being able to work on a real and meaningful web-development project is something I was very - [PDF accessibility](https://digitalcommunications.wp.st-andrews.ac.uk/2022/10/07/pdf-accessibility/) - The University website has over 5,000 PDF files, most of which do not comply with accessibility legislation. If documents do not meet accessibility standards they could be breaking the Equality Act 2010. How can we improve the accessibility of PDF files? Overview PDF stands for Portable Document Format and is a common internet file format. - [Digital Communications team update – September 2024](https://digitalcommunications.wp.st-andrews.ac.uk/2024/10/03/digital-communications-team-update-september-2024/) - Updates from the Digital Communications team at the University of St Andrews for September 2024. Welcome back to our blog after what has been a particularly busy summer. Our team has been working on a number of new projects and launches. With new technology and processes thrown in, it’s been hectic. Let’s dive in... Course - [The JavaScript build tools olympics – why Vite took home the gold](https://digitalcommunications.wp.st-andrews.ac.uk/2024/09/05/the-javascript-build-tools-olympics-why-vite-took-home-the-gold/) - Web Developer, Teo Udrea, put five of the most popular JavaScript bundlers—Webpack, Rollup, Vite, esbuild, and Parcel – through their paces and found a clear winner. In the fast-paced world of front-end development, choosing the right build tool is like selecting an athlete for the Olympic Games – it’s all about performance, endurance, and versatility. - [T4’s new and upcoming features – a T4 conference roundup](https://digitalcommunications.wp.st-andrews.ac.uk/2024/08/23/t4-conference-roundup/) - In May 2024, members of the team attended the Terminalfour User Group and Learning Conference in Manchester for two days of demos, sessions and networking with other universities. - [Developing custom blocks for WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/2024/04/09/developing-custom-blocks-for-wordpress/) - The team have been developing custom blocks to make creating and editing posts and pages easier. - [Unlocking website optimisation: a comprehensive tool comparison](https://digitalcommunications.wp.st-andrews.ac.uk/2024/05/16/unlocking-website-optimisation-a-comprehensive-tool-comparison/) - We explore some of the top tools that can refine websites for peak performance to improve user experience, enhance SEO rankings, and ensure accessibility. Website performance can significantly improve user experience, enhancing SEO rankings, or simply ensuring your site is accessible to all users. The tools you choose for website analysis are crucial. In this - [When to avoid accordions on web pages](https://digitalcommunications.wp.st-andrews.ac.uk/2024/02/14/when-to-avoid-accordions-on-web-pages/) - Before implementing accordions in your design, consider these five scenarios. It might be better to present your content in a more accessible way. - [User-driven design: improving the website user journey](https://digitalcommunications.wp.st-andrews.ac.uk/2024/05/09/user-driven-design-improving-the-website-user-journey/) - User testing can be a powerful tool for gaining insights into user experience. Recent tests have shown where we can improve our the user journey of our site. - [Sweetening the web experience: insights from user testing](https://digitalcommunications.wp.st-andrews.ac.uk/2023/09/28/sweetening-the-web-experience-insights-from-user-testing/) - Discover how our recent user testing with students has influenced the University's digital strategy. Students find our new guides easy and invaluable! - [Switch to Gutenberg block editor](https://digitalcommunications.wp.st-andrews.ac.uk/2024/04/08/switch-to-gutenberg-block-editor/) - On (date to be decided) we are removing the Classic editor plugin from our list of Network activated plugins. - [Updates on the University of St Andrews Design System](https://digitalcommunications.wp.st-andrews.ac.uk/2024/04/05/updates-on-the-university-of-st-andrews-design-system/) - Updates and insights into our digital pattern library and design system legacy modernization at the University of St Andrews. - [YouTube - Year in review 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/12/14/youtube-year-in-review-2023/) - Throughout 2023, the University of St Andrews YouTube channel continues to be highly engaged with from people around the world. - [Scottish Web Folk](https://digitalcommunications.wp.st-andrews.ac.uk/2024/03/12/scottish-web-folk-2/) - The Digital Communications team were at the Scottish Web Folk conference discussing strategy and developments with professionals from Scotland’s universities. - [PDFs - just say no!](https://digitalcommunications.wp.st-andrews.ac.uk/2023/09/28/pdfs-just-say-no/) - Let's explore the numerous issues surrounding PDFs, particularly when used on websites. - [Why you should rethink using PDF documents for online content](https://digitalcommunications.wp.st-andrews.ac.uk/2024/02/06/why-you-should-rethink-using-pdf-documents-for-online-content/) - PDFs are often not the best choice for digital communication.With digital alternatives, you can ensure your content is engaging and up-to-date. - [Correct and incorrect use of the University of St Andrews logo](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/13/correct-and-incorrect-use-of-the-university-of-st-andrews-logo/) - The strength of the University of St Andrews logo is dependent on its consistent application. Here are some examples of the correct and incorrect applications of the University of St Andrews logo. - [Are HTML tables on websites good for user experience and accessibility?](https://digitalcommunications.wp.st-andrews.ac.uk/2024/01/30/html-tables-on-websites/) - Explore the complexities of using HTML tables in webpages. Understand the impact on cognitive load, layout, accessibility, scanning difficulty. - [Unpacking the power of data at Information+ 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2024/02/08/unpacking-the-power-of-data-at-information-2023/) - The Information+ 2023 conference brought together data visualisation professionals from many fields to share their insights on how to communicate complex data. - [Simplifying user testing: Steve Krug’s approach to usability](https://digitalcommunications.wp.st-andrews.ac.uk/2024/02/01/simplifying-user-testing-steve-krugs-approach-to-usability/) - Steve Krug's Rocket Surgery Made Easy shows a simple and efficient approach to usability testing that can provide deep insights on the University’s web pages. - [What’s the cost of reading this?](https://digitalcommunications.wp.st-andrews.ac.uk/2024/01/17/digital-sustainablity/) - What is it costing for you to read this latest update from the Digital Communications team? We didn’t charge you, so it must be free, right? Wrong. There is a cost. It’s just not one most of us usually consider. But after our team attended a Scottish Web Folk conference hosted by the University of - [Integrating Algolia DocSearch with Astro.build](https://digitalcommunications.wp.st-andrews.ac.uk/2024/01/11/integrating-algolia-docsearch-with-astro-build-for-enhanced-site-search/) - Integrating Algolia DocSearch with Astro.Build for Enhanced Site Search -developer guide. - [The unconference experience at UKEduCamp](https://digitalcommunications.wp.st-andrews.ac.uk/2024/01/23/the-unconference-experience-at-ukeducamp/) - Explore UKEduCamp's unconference approach in Edinburgh, focusing on user research, creative problem-solving, and future education trends. - [Writing for an international audience](https://digitalcommunications.wp.st-andrews.ac.uk/2023/12/12/writing-for-an-international-audience/) - If you are a native English speaker, have you wondered what it’s like to read web pages written in English when English is not your first language? Our University web pages have an international audience made up of native and non-native English speakers. This means that the process of writing content for them must consider - [Designing for users who are deaf or hard of hearing](https://digitalcommunications.wp.st-andrews.ac.uk/2020/02/12/designing-for-users-who-are-deaf-or-hard-of-hearing/) - This guidance is for web and digital professionals who want to make sure that their service is optimised for users who are deaf or hard of hearing. - [Digital Communications team update - June 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/06/03/digital-communications-team-update-june-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for June 2020. - [Digital Communications team update - September 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/09/28/digital-communications-team-update-september-2023/) - Latest updates from the Digital Communications team at the University of St Andrews for September 2023. - [Digital Communications team update - July 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/28/digital-communications-team-update-july-2023/) - Latest updates from the Digital Communications team at the University of St Andrews for July 2023. - [Digital Communications team update - July 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/07/07/digital-communications-team-update-july-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for July 2020. - [Digital Communications team update - August 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/08/04/digital-communications-team-update-august-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for August 2020. - [Digital Communications team update - September 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/09/07/digital-communications-team-update-september-2020/) - Updates from the digital communications team for the month of September 2020. - [Digital Communications team update - October 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/10/09/digital-communications-team-update-october-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for October 2020. - [Digital Communications team update – November 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/11/03/digital-communications-team-update-november-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for November 2020. - [Digital Communications team update – December 2020](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/01/digital-communications-team-update-december-2020/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for December 2020. - [Digital Communications team update – February 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/02/02/digital-communications-team-update-february-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for February 2021. - [Digital Communications team update – March 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/03/02/digital-communications-team-update-march-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for March 2021. - [Digital Communications team update – April 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/04/06/digital-communications-team-update-april-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for April 2021. - [Digital Communications team update – May 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/04/digital-communications-team-update-may-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for May 2021. - [Digital Communications team update – July 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/13/digital-communications-team-update-july-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for July 2021. - [Digital Communications team update – August 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/08/03/digital-communications-team-update-august-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for August 2021. - [Digital Communications team update – September 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/09/digital-communications-team-update-september-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for September 2021. - [Digital Communications team update – October 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/10/12/digital-communications-team-update-october-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for October 2021. Staff and students redesign The current staff, current students and current postgraduates landing pages have been redesigned and migrated over to T4 (new design). Digital communications staff update In the last month Jennifer Hamrick and - [Digital Communications team update – November 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/11/09/digital-communications-team-update-november-2021/) - Latest updates from the digital communications team and useful articles and resources relating to digital best practice for November 2021. Chaplaincy redesign On 28 October we launched a new website for the Chaplaincy. This redesign brings all of their pages together in the new version of T4. Essential training for T4 access In the last - [Digital Communications team update – December 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/13/digital-communications-team-update-december-2021/) - As we come towards the end of 2021 we thought it would be a good opportunity to summarise what the Digital Communications team has achieved in the past 12 months. Redesigned webpages The team continued to make improvements to the University website throughout 2021 and worked on redesigning sections including: Careers Chaplaincy Meet us Staff and students landing - [Digital Communications team update – January 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/01/26/digital-communications-team-update-january-2022/) - Latest updates from the digital communications team for January 2022. T4 Teams group Later this month we will be creating a new Teams group for T4 users. The intention of this group is to enhance communication between the DigitalCommunications team and T4 users. In this group, we plan to share updates and best practices, provide advice and - [Digital Communications team update – February 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/02/09/digital-communications-team-update-february-2022/) - Latest updates from the digital communications team for February 2022. What do you think of the University’s websites? The Digital Communications team is conducting a survey to learn how students and staff engage with the University’s websites. Have your say. All feedback is welcome. School search updates We have been making improvements to the search functionality on - [Digital Communications team update – March 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/03/21/digital-communications-team-update-march-2022/) - Latest updates from the digital communications team for March 2022. Website survey initial results Thank you to everyone who completed our website survey. So far we have had 79 responses and interviewed 23 staff members and 4 students. We hope to carry out further interviews, particularly with students. Initial feedback has found: the new design pages are popular and people would - [Digital Communications team update – April 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/04/12/digital-communications-team-update-april-2022/) - Latest updates from the digital communications team for April 2022. Digital prospectus update The 2023 undergraduate light touch course pages were launched on 30 March. For the first time, all pages are using central data to display course title, year of entry, entry requirements, joint options, fees and contact details. We have now begun working - [Digital Communications team update – May 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/05/16/digital-communications-team-update-may-2022/) - Latest updates from the digital communications team for May 2022. Course page redesign Following A/B testing earlier in the year, the team have been working on modifying and improving the new course page design. We intend to roll out the new design pages in August for postgraduate taught pages and September for undergraduate pages. T4 - [Digital Communications team update – June 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/06/09/digital-communications-team-update-june-2022/) - Latest updates from the digital communications team for June 2022. Digital Communications is now part of IT Services On 1 June, the Digital Communications team moved from being based in Corporate Communications to IT Services. Our remit and responsibilities remain the same as before. Accessibility audit We have been instructed by the Government’s Cabinet Office - [Digital Communications team update – July 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/07/20/digital-communications-team-update-july-2022/) - Latest updates from the Digital Communications team for July 2022. Digital Communication interns The Digital Communications team are pleased to be joined by two student interns over the summer. Olivia Gray (third-year Biology MBiol) and Laura Just Fung (third-year Astrophysics MPhys) started their six-week internship on 4 July. Their main task will be helping to - [Digital Communications team update – August 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/29/digital-communications-team-update-august-2022/) - Latest updates from the Digital Communications team for August 2022. 2023 postgraduate course pages launched The 2023 postgraduate course pages were launched last week. The pages have been redesigned and for the first time use central data to pull in key information such as entry requirements and course dates. This has been a big project - [Digital Communications team update – October 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/10/17/digital-communications-team-update-october-2022/) - Latest updates from the Digital Communications team for October 2022. Did I miss the September newsletter? Nope! We forgot to send out a newsletter for September, but we’ll catch you up with anything you may have missed in this newsletter. PDF accessibility The University website has over 5,000 PDF files, most of which do not - [Digital Communications team update – November 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/11/10/digital-communications-team-update-november-2022/) - Latest updates from the Digital Communications team for November 2022. We’re hiring The Digital Communications team is expanding! We have four vacancies to enable us to build a team that will ensure the University’s website is standardised, simplified and consolidated, providing an excellent user experience for everyone. The four vacancies are: Senior Web Content Editor - [Digital Communications team update – December 2022](https://digitalcommunications.wp.st-andrews.ac.uk/2022/12/15/digital-communications-team-update-december-2022/) - Latest updates from the Digital Communications team at University of St Andrews for December 2022. - [Digital Communications team update – February 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/09/digital-communications-team-update-february-2023/) - This post includes the latest updates from the Digital Communications team at University of St Andrews for February 2023. - [Digital Communications team update – March 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/03/29/digital-communications-team-update-march-2023/) - Latest updates from the Digital Communications team at University of St Andrews for March 2023. - [Digital Communications team update - April 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/04/28/digital-communications-team-update-april-2023/) - Latest updates from the Digital Communications team at University of St Andrews for April 2023. New team members We are excited to welcome two new team members. Daniela De Leon started with us on Monday 24 April as Digital Data Analyst and Content Editor, and Lauren Sykes will join the team as Web Content Editor - [Digital Communications team update - May 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/05/31/digital-communications-team-update-may-2023/) - Latest updates from the Digital Communications team at the University of St Andrews for May 2023. Working towards a content strategy We have been reviewing workflows, ecosystem mapping, and timelines so we can evaluate the complexity of online content and how it is managed. We are continuing with the Pickle Jar Communications workshops and will - [Digital Communications team update - June 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/07/digital-communications-team-update-june-2023/) - Latest updates from the Digital Communications team at the University of St Andrews for June 2023. - [Digital Communications team update – October 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2023/10/31/digital-communications-team-update-october-2023/) - Latest updates from the Digital Communications team at the University of St Andrews for October 2023. Can ChatGPT design a university website? Artificial intelligence (AI) is on everyone’s mind right now. But should we be excited? Should we be worried? Should we be both? These were questions high on the agenda on Friday 27 October - [DAM - Digital Asset Management](https://digitalcommunications.wp.st-andrews.ac.uk/2023/12/05/dam-digital-asset-management/) - “Digital asset management (DAM) software plans and manages the creation, approval, organisation and distribution of all types of content (text, graphics, images, videos and audio) from a single system.” – Gartner, June 2023 What is Digital Asset Management (DAM) software? Digital Asset Management (DAM) software allows for the storage, organisation and distribution of digital assets - [Extended reality (XR) on the web](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/30/extended-reality-xr-on-the-web/) - Extended reality (XR) is gaining more attention thanks to new headsets from Apple and Meta alongside AR apps like Snapchat and Pokémon Go on smartphones, but how can universities take advantage of this technology? What is extended reality? So what is extended reality? At a basic level, extended reality covers virtual, augmented, and mixed reality. - [Duplicate content: why it's bad and how to avoid it](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/23/avoiding-duplicate-content/) - It’s it’s not not much much fun fun reading reading the the same same thing thing twice twice, is is it it? Sorry! But I hope I at least proved repetitive content can be confusing and annoying. And those are only two of the reasons you should avoid copying or duplicating content that is already - [Google’s featured snippets: a double-edged sword](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/21/the-double-edged-sword-of-googles-featured-snippets/) - Learn about Google Snippets, their impact on users, their potential challenges in delivering nuanced content quickly, and how they can be challenging to manage. - [Site performance and its impact on user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2020/11/12/site-performance-and-its-impact-on-user-experience/) - Site performance can greatly affect the user experience. Changes to your site, such as minifying code, can make a positive impact on your site’s performance. - [A culinary twist to understanding web rendering ](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/14/web-rendering-culinary-analogy/) - Explore the gourmet world of web development with our guide on web rendering techniques and discover how these methods compare to culinary experiences. - [Using AI to dynamically generate web pages](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/16/using-ai-to-dynamically-generate-web-pages/) - Our team has recently been exploring the potential of AI in enhancing our users’ online experience. I have delved into the possibilities of using AI to develop customised web pages on demand. In this blog, I will cover the processes involved in building a proof of concept and the challenges faced in the implementation of - [Accessibility essentials for content creation](https://digitalcommunications.wp.st-andrews.ac.uk/2022/11/21/accessibility-essentials-for-content-creation/) - From the start of any digital project, accessibility should be the main focus of your content. If what you have created has accessibility issues you will have to revisit it. This can sometimes create a mountain of additional time and work. Here are some articles we have written on accessibility essentials for content creation: PDF - [Can ChatGPT design a university website?](https://digitalcommunications.wp.st-andrews.ac.uk/2023/11/09/can-chatgpt-design-a-university-website/) - Developing a university website requires a strategic, user-focused approach to ensure that the needs of its diverse audience are met. This can take months of user research and content creation. Considering the recent advancements of large language models, can you use AI to create a university website? I decided to find out. Objective The core - [Recording quality voiceover narration at home for videos and podcasts](https://digitalcommunications.wp.st-andrews.ac.uk/2023/10/10/recording-quality-voice-over-narration-at-home-for-videos-and-podcasts/) - Smartphones are great to produce voice over narrations. Anyone can follow these simple steps to get the best quality recording out of this basic setup. - [Stats from around the world: global page load times](https://digitalcommunications.wp.st-andrews.ac.uk/2023/10/17/stats-from-around-the-world-global-page-load-times/) - Uncover insights from out latest website performance analysis showing which countries have the longest page load time and what content they're engaging with. - [How to indicate required and optional fields in forms](https://digitalcommunications.wp.st-andrews.ac.uk/2020/10/27/how-to-indicate-required-and-optional-fields-in-forms/) - Online forms can be complicated to complete. How can we make it easy for users to know which fields have to be filled in and which ones are optional? - [New Web Content Editor and Trainer](https://digitalcommunications.wp.st-andrews.ac.uk/2023/09/26/richard-rooney-web-editor-trainer/) - I’m Richard, and I have joined the Digital Communications team as a Web Content Editor and Trainer. - [Benefits of Microsoft 365's ecosystem](https://digitalcommunications.wp.st-andrews.ac.uk/2023/08/28/benefits-of-microsoft-365s-ecosystem/) - This article explores the intricate details of Microsoft 365's ecosystem, highlighting its significant impact on efficiency and productivity. - [Instructional web content: the good and the bad](https://digitalcommunications.wp.st-andrews.ac.uk/2023/08/09/instructional-web-content-the-good-and-the-bad/) - Instructional web content plays a vital role in guiding users to successfully complete tasks. However, not all instructional content is equal. - [“What’s the value in pixels?” - the ethos of digital change](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/05/whats-the-value-in-pixels-the-ethos-of-digital-change/) - The digital communications team explore the ethos of digital change, its impact on Kodak and Blockbuster and what this means for the future of higher education. - [Millennials and the importance of user-centred content](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/18/millennials-and-the-importance-of-user-centred-content/) - Who are the millennials? Millennials, sometimes referred to as Generation Y, are those born between 1980 and 2000. Having come of age in a time of massive technological change and economic disruption, millennials are very different to previous generations. The first generation to have grown up with the internet, they are digital natives and embrace - [Google it: how users find information online](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/18/google-it-how-users-find-information-online/) - The way users navigate the web is changing - from manual URL entry to search engines and social media redirection. As the curators of the University’s web content, we must stay ahead of this curve, ensuring our content is accessible, discoverable, and user-friendly. - [New Web Content Editor](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/18/new-web-content-editor-lauren-sykes/) - Lauren has recently joined the Digital Communications team as a Web Content Editor. - [Are Roman numerals accessible and should they be used on the web?](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/14/are-roman-numerals-accessible-and-should-they-be-used-on-the-web/) - What are the positives and negatives of using Roman numerals on the web and what are their implications for accessibility, particularly for screen reader users. - [Will Threads actually end Twitter?](https://digitalcommunications.wp.st-andrews.ac.uk/2023/07/07/will-threads-actually-end-twitter/) - A new player has emerged to challenge the dominance of Twitter. Meta, the company behind Facebook and Instagram, has unleashed Threads, an app that aims to revolutionise the way we engage with online communities. - [Support call best practice](https://digitalcommunications.wp.st-andrews.ac.uk/2023/06/27/support-call-best-practice/) - Following best practice when sending emails to the IT Service Desk, helps all University support teams to efficiently process your request. - [New digital data analyst and web content editor](https://digitalcommunications.wp.st-andrews.ac.uk/2023/05/05/new-digital-data-analyst-and-web-content-editor/) - Hey there! I'm Daniela, the new digital data analyst and web content editor at the Digital Communications team. - [Improving low quality voice recordings with Adobe's speech enhancement tool](https://digitalcommunications.wp.st-andrews.ac.uk/2023/03/22/improving-low-quality-voice-recordings-with-adobes-speech-enhancement-tool/) - Discover how Adobe Podcast Beta's speech enhancement feature can help you achieve professional-quality audio recordings without spending a lot on equipment. - [Search autocomplete](https://digitalcommunications.wp.st-andrews.ac.uk/2023/03/08/search-autocomplete/) - We have recently upgraded our search autocomplete functionality within the main site header. This update is designed to give users the best experience possible, reducing the amount of typing required and providing search results in fewer steps. In addition, we have integrated voice-enabled search into the search field. By clicking on the microphone icon, users can - [New web developer](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/09/new-web-developer/) - Hi! I'm Mike, and I recently joined the Digital Communications team as a web developer. - [How to write accessible alt text for images](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/07/how-to-write-accessible-alt-text-for-images/) - Writing good alt text for images is an important aspect of web accessibility. Alt text provides a brief description of the image for users. - [New web content editor](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/03/new-web-content-editor/) - Dinorah has recently joined the Digital Communications team as a Web Content Editor. - [New web content editor and trainer](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/03/new-web-content-editor-and-trainer/) - Hi! My name’s Josh, and I joined the Digital Communications team on Monday 16 January 2023 as a web content editor and trainer. - [New senior web content editor](https://digitalcommunications.wp.st-andrews.ac.uk/2023/02/03/new-senior-web-content-editor/) - Elizabeth Andrews has begun working with the Digital Communications team as the new Senior Web Content Editor. - [Web application development: Unlocking the Power of the Web](https://digitalcommunications.wp.st-andrews.ac.uk/2023/01/24/web-application-development-unlocking-the-power-of-the-web/) - Application Development is the process of creating software applications to fulfil specific user requirements. It involves researching, designing, implementing, and testing software programs. Unlock the power of web application development and explore the world of dynamic, interactive websites and applications! With web applications, you can create engaging content, build powerful e-commerce stores, and manage your - [Updating people pages](https://digitalcommunications.wp.st-andrews.ac.uk/2022/12/14/updating-people-pages/) - All of our academic Schools websites have a number of web pages that display people profile information. These web pages are automatically generated by combining data from multiple sources and applying a standard layout. The following information is intended for staff members wishing to update their profile pages. The information on people pages is publicly - [We're hiring!](https://digitalcommunications.wp.st-andrews.ac.uk/2022/10/20/were-hiring/) - We have four vacancies in the Digital Communications team, closing date for applications is Friday 18 November. We want to build a team that will ensure the University's website is standardised, simplified and consolidated, providing an excellent user experience for everyone. Senior Web Content Editor Are you someone with experience in editing and managing digital - [Improving the University's course pages](https://digitalcommunications.wp.st-andrews.ac.uk/2022/11/09/improving-the-universitys-course-pages/) - With over 200 courses available, prospective students, parents and teachers come to our website to find out what St Andrews has to offer. The courses are organised into subjects, forming our ‘Digital Prospectus’. The Digital Prospectus is the most popular part of the University website – in 2021, these pages had over 670,000 page views, - [Avoid uninformative link phrases](https://digitalcommunications.wp.st-andrews.ac.uk/2022/10/13/avoid-uninformative-link-phrases/) - Links are more useful when they make sense out of context. - [Design to avoid catastrophes when accidental touches happen](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/09/design-to-avoid-catastrophes-when-accidental-touches-happen/) - People vary. Their particular needs and capabilities, and their environments, influence how they interact with the websites and apps we design for them. Around 15% of the world’s population, about one billion people, suffer from some sort of identifiable long-term disability. On top of that, anyone at anytime can suffer a short-term injury, be blinded - [Vimeo channel to shut down on 30 June 2023](https://digitalcommunications.wp.st-andrews.ac.uk/2022/10/06/vimeo-channel-to-shut-down-on-30-june-2023/) - On June 30 2023, the Vimeo channel will be shut down. All videos and content on the platform will be permanently deleted. - [Teams, OneDrive SharePoint what is the difference?](https://digitalcommunications.wp.st-andrews.ac.uk/2022/09/29/teams-onedrive-sharepoint-what-is-the-difference/) - Office 365 offers a number of different applications that can be used to save, share and organise your documents. Managing your files can get a bit confusing, after all, these applications are built on the same technology, have many of the same features and look very similar. In this article, I am going to look - [How to write a friendly filename](https://digitalcommunications.wp.st-andrews.ac.uk/2022/09/22/how-to-write-a-friendly-filename/) - A filename that contains capital letters, special characters or spaces is quite common and is unsuitable on the internet. - [The three hats of user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/30/the-three-hats-of-user-experience/) - User experience (UX) and design patterns fall under three categories (or hats) - white hat, grey hat, and black hat. - [Biology and Medicine multisite migration](https://digitalcommunications.wp.st-andrews.ac.uk/2022/09/20/biology-and-medicine-multisite-migration/) - Over the past year we have been responsible for migrating the Synergy and Medicine WordPress multisites (hosted by Biology and Medicine respectively) over to our WordPress host, WPEngine. In total we have migrated 82 sites (47 from the Synergy server and 35 from the old Medicine server)! For the Synergy migration, it was decided that - [Retirement of old long form page styling](https://digitalcommunications.wp.st-andrews.ac.uk/2022/09/02/retirement-of-old-long-form-page-styling/) - We are retiring the old long form page styles due to their accessibility issues. Using SiteImprove, we have ran extensive audits of the University website in regards to accessibility. One style of page that kept appearing in our reports was those using long form content types. We have been using the long form content types - [Jakob's Law](https://digitalcommunications.wp.st-andrews.ac.uk/2022/09/01/jakobs-law/) - Jakob's Law is a principle of user experience design. It states that: Users spend most of their time on other sites What does Jakob's Law mean? Users prefer your site to work the same way as all the other sites they already know. They require a consistent basis of familiarity. When society gets a cumulative - [8 tips on recording professional video with a smartphone](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/23/8-tips-on-recording-professional-video-with-a-smartphone/) - It has never been easier for anyone with a smartphone or a digital camera to record their own video footage and broadcast it to anyone. Simply pull the smartphone from your pocket, click record, and you have footage you can edit and distribute instantly. But, it takes more than that for your footage to look - [Heading ranks](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/23/heading-ranks/) - Headings with an equal or higher rank start a new section, headings with a lower rank start new subsections that are part of the higher ranked section. - [Funnelback search rankings](https://digitalcommunications.wp.st-andrews.ac.uk/2022/03/14/funnelback-search-rankings/) - One question we are often asked is why a particular URL is not listed at the top of our search results. The University uses Funnelback to provide our website search functions. The search works by scanning our documents and giving each document a score (ranking). The score reflects the overall quality of the content, the - [Funnelback search rankings](https://digitalcommunications.wp.st-andrews.ac.uk/2022/03/14/funnelback-search-rankings/) - One question we are often asked is why a particular URL is not listed at the top of our search results. The University uses Funnelback to provide our website search functions. The search works by scanning our documents and giving each document a score (ranking). The score reflects the overall quality of the content, the - [Digital Communications internship - Olivia Gray](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/04/digital-communications-internship-olivia-gray/) - Hello! I’m Olivia, and I’m currently in the middle of my web content editor internship with the digital communications team. - [Internship with the Digital Communications team – Laura Just Fung](https://digitalcommunications.wp.st-andrews.ac.uk/2022/08/03/internship-with-the-digital-communications-team-laura-just-fung/) - When I started this internship I was the picture of a nervous new intern. Even though working remotely isn’t such a new concept anymore, working from a very different timezone was a departure from the usual. But luckily, right from the beginning, I felt as though I was a contributing member of the team. I - [Website performance and the hidden environmental impact of the internet](https://digitalcommunications.wp.st-andrews.ac.uk/2020/03/30/website-performance-and-the-hidden-environmental-impact-of-the-internet/) - It could be easy to assume, given its intangible nature, that the internet’s environmental impact would be trivial. Unfortunately, the ever-growing volumes of traffic and the data centres and servers required to handle that traffic have grown to account for an estimated 3.7% of global carbon emissions. This is equivalent to that of the worldwide - [Migrating to WP Engine](https://digitalcommunications.wp.st-andrews.ac.uk/2018/04/19/migrating-to-wp-engine/) - A summary of why we choose WP Engine as the hosting partner for the University of St Andrews WordPress multisite. - [Web writing basics: frontloading](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/15/web-writing-basics-frontloading/) - How to successfully frontload content to make it easier for online users to understand and scan your writing. - [House style updates](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/22/house-style-updates/) - We made a few changes to the University’s house style to make sure that it continues to meet user needs and best practice. - [Updating the University shield](https://digitalcommunications.wp.st-andrews.ac.uk/2012/06/29/updating-the-university-shield/) - Here's a minor update that I made to the University website this afternoon: I updated the University shield across most of the central website. As you can see from the screenshot above, the problem with the old one was that, while it looked fine on a blue background, when it was embedded on a white - [New University library homepage](https://digitalcommunications.wp.st-andrews.ac.uk/2019/01/18/new-university-library-homepage/) - On Monday 13 January 2019, the digital communications team launched an improved University of St Andrews library homepage based on user requirements. - [New 'Research involving humans' pages](https://digitalcommunications.wp.st-andrews.ac.uk/2019/09/30/new-research-involving-humans-pages/) - The web pages have been re-launched under the new research section, marking a huge milestone in completing the externally facing research website. - [What do you think of the University's websites?](https://digitalcommunications.wp.st-andrews.ac.uk/2022/02/09/what-do-you-think-of-the-universitys-websites/) - The Digital Communications team is conducting a survey to learn how students and staff engage with the University's websites. Have your say. All feedback is welcome. Complete the survey - [A/B testing the course page design](https://digitalcommunications.wp.st-andrews.ac.uk/2022/03/07/a-b-testing-the-course-page-design/) - At the end of 2021, we began A/B testing of a new page design for the English MA and Biology BSc course pages. We have been using Google Optimise and Hotjar to determine the difference in usage. What is A/B testing? A/B testing is a method for comparing two versions of a webpage, or app, - [Introducing the new design system](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/17/introducing-the-new-design-system/) - The University of St Andrews design system and the accompanying new pattern library, that it supports, aims to build upon the success of the current digital pattern library (DPL). The DPL began development at the end of 2014 and has been regularly updated since then to support the University’s primary web site, alongside many associated - [What is a PNG file?](https://digitalcommunications.wp.st-andrews.ac.uk/2022/01/12/what-is-a-png-file/) - Portable Network Graphics is a raster-graphics file format that supports lossless data compression. - [YouTube - Year in review 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/21/youtube-year-in-review-2021/) - Over the last year, the University has posted more video content to the University of St Andrews YouTube channel than ever before. We have relied on it for sharing lectures with those external to the University, for graduation and regular chaplaincy livestreams, and for fun videos to capture University events throughout the year. Here is - [Offline first](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/17/offline-first/) - One of the biggest challenges we face is to ensure that our websites continue to work on all manner of devices. To meet this challenge, many web developers have adopted a mobile first design process. The core principle of mobile first is that the design process should begin by first designing for the smallest screen - [Offline first](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/17/offline-first/) - One of the biggest challenges we face is to ensure that our websites continue to work on all manner of devices. To meet this challenge, many web developers have adopted a mobile first design process. The core principle of mobile first is that the design process should begin by first designing for the smallest screen - [Adding cards with the Trello API](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/15/adding-cards-with-the-trello-api/) - In this article, I will discuss the process of adding cards, labels, custom types and lists to Trello using php and the Trello API. The team have recently completed a requirements gathering exercise, capturing stakeholder needs and wants for our careers redevelopment project. We interviewed over 50 people and collected over 150 user stories. Each - [Adding cards with the Trello API](https://digitalcommunications.wp.st-andrews.ac.uk/2021/12/15/adding-cards-with-the-trello-api/) - In this article, I will discuss the process of adding cards, labels, custom types and lists to Trello using php and the Trello API. The team have recently completed a requirements gathering exercise, capturing stakeholder needs and wants for our careers redevelopment project. We interviewed over 50 people and collected over 150 user stories. Each - [DSDM Agile project management cheat sheet](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/17/dsdm-agile-project-management-cheat-sheet/) - Just over a year ago I was sitting in a classroom learning about and sitting two exams on DSDM Atern Agile project management. Something that I wished had been available at the time was some kind of cheat sheet that broke down each of the DSDM phases (pre-project, feasibility, foundations, exploration, engineering, deployment, and post-project), - [Headless WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/2021/11/11/headless-wordpress/) - The term 'headless WordPress' has become a common topic for discussion within the WordPress community. What is it and why does it matter? What is headless WordPress? Headless WordPress is for situations where WordPress is not used to render the content to make a web page. Instead, content managed by WordPress is delivered via other - [Headless WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/2021/11/11/headless-wordpress/) - The term 'headless WordPress' has become a common topic for discussion within the WordPress community. What is it and why does it matter? What is headless WordPress? Headless WordPress is for situations where WordPress is not used to render the content to make a web page. Instead, content managed by WordPress is delivered via other - [Don't make me think](https://digitalcommunications.wp.st-andrews.ac.uk/2021/11/03/dont-make-me-think/) - 'Don't make me think' is a book by Steve Krug, first published in October 2000. It is one of the most popular introductions to user interface design, with 600,000 copies published in 20 different languages. Now, after 21 years, has the advice come of age, or has the internet moved on so that it is - [Don't make me think](https://digitalcommunications.wp.st-andrews.ac.uk/2021/11/03/dont-make-me-think/) - 'Don't make me think' is a book by Steve Krug, first published in October 2000. It is one of the most popular introductions to user interface design, with 600,000 copies published in 20 different languages. Now, after 21 years, has the advice come of age, or has the internet moved on so that it is - [Careers website relaunch](https://digitalcommunications.wp.st-andrews.ac.uk/2021/08/26/careers-website-relaunch/) - On Thursday 26 August 2021, we helped the Careers Centre relaunch the University’s careers website. See the new site at www.st-andrews.ac.uk/careers The new website uses feedback from students, alumni, staff and employers to make navigation easier and content more relevant. New features include: Access listings for part-time and graduate jobs and internships from a single - [Why is Eastern Asian web design so busy?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/03/why-is-eastern-asian-web-design-so-busy/) - In 2014, I spent some time in Japan. The country is remarkably efficient, from transportation services right down to their second hand books. However, from a Westerner's perspective, one area that is lacking this level of efficiency is their digital web products which look like they've been in a time lock since 1999. This trend - [Should icons be solid or hollow?](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/23/should-icons-be-solid-or-hollow/) - Icons are everywhere in graphic and web design. They've become second nature to how we interpret tasks and actions for interacting with physical and digital interfaces. However, just because they are widely used doesn't mean there is no room for wrong interpretation. The biggest difference between icon sets is those which are solid and those - [How to customise your background in Microsoft Teams video calls](https://digitalcommunications.wp.st-andrews.ac.uk/2020/05/06/how-to-customise-your-background-in-microsoft-teams-video-calls/) - Microsoft Teams will soon be rolling out a new feature that allows users to add custom backgrounds to their video calls. The only way to add custom background images right now is a little bit of a hack. - [A look at GitHub Copilot](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/14/a-look-at-github-copilot/) - At the end of July, GitHub released a new AI tool called Copilot that helps developers write code. I investigate what Copilot is, how it works, and give developers the peace of mind that their jobs aren't at risk. What is GitHub Copilot? GitHub Copilot is an extension for the code editor VS Code and - [Internship with the Digital Communications team - Isla Evans](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/03/internship-with-the-digital-communications-team-isla-evans/) - Isla Evans, a 4th-year geography student, has just completed a six-week internship with the Digital Communications team. You can read about her experience in her own words below. I wasn’t sure what to expect from a fully remote internship, working from my room with a kitten for occasional company. But right from the start, I’ve - [Internship with the Digital Communications team - Piotr Kaniewski](https://digitalcommunications.wp.st-andrews.ac.uk/2021/09/03/internship-with-the-digital-communications-team-piotr-kaniewski/) - Piotr Kaniewski, a 4th-year chemistry student, has just completed a six-week internship with the Digital Communications team. You can read about his experience in his own words below. Soon I will finish my six-week long internship as a Web Content Editor with the Digital Communications team. Although six weeks might seem like a lot of - [About Digital Communications video](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/14/about-digital-communications-video/) - If you're looking to communicate your ideas online, whether through a website, blog, or social media, the digital communications team can help. We're a branch of corporate communications and our responsibilities include maintaining the University website, providing consultancy and support for anyone looking to develop new web pages, collecting data about our online users, and - [Phrases to avoid on the web](https://digitalcommunications.wp.st-andrews.ac.uk/2021/08/12/phrases-to-avoid-on-the-web/) - During my time as a web content editor at St Andrews, I have picked up on certain phrases that are used frequently on our website that should actually be avoided where possible. These phrases are often unnecessary or confusing for the user. Some examples include: Please note Example: 'Please note, the University’s llama petting zoo - [A look at web components](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/29/a-look-at-web-components/) - Although web components have been around for several years in the web development world, it hasn’t been something that I’ve heard mentioned a lot. On the surface, web components look like an easy way to create and reuse elements and patterns for websites. But how easy are they to set up and use? What are - [A look at web components](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/29/a-look-at-web-components/) - Although web components have been around for several years in the web development world, it hasn’t been something that I’ve heard mentioned a lot. On the surface, web components look like an easy way to create and reuse elements and patterns for websites. But how easy are they to set up and use? What are - [Three invisible design decisions that are more important than you think](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/27/three-invisible-design-decisions-that-are-more-important-than-you-think/) - Good design is invisible, if it functions well and serves it's purpose then the world can live in harmony. If you go to a supermarket and have a bad customer experience, you are likely to raise a complaint. If you have a good customer experience, you are not likely to praise staff for their service. - [Making charts accessible for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/22/making-charts-accessible-for-the-web/) - Charts and graphs are a great way to present complex information in a visual format that can make them easier to understand, but care must be taken to keep this information accessible for everyone. - [Degree conferral ceremonies summer 2021 analytics data](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/13/degree-conferral-ceremonies-summer-2021-analytics-data/) - The data in this blog post will look at the engagement of the YouTube videos during the degree conferral week in summer 2021 at University of St Andrews. - [Degree conferral ceremonies summer 2020 analytics data](https://digitalcommunications.wp.st-andrews.ac.uk/2020/08/12/degree-conferral-ceremonies-2020-analytics-data/) - The data in this blog post will look at the engagement of the YouTube videos during the degree conferral week in 2020 at University of St Andrews. - [Choosing the correct chart](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/05/choosing-the-correct-chart/) - Data visualization can be expressed in different forms. Charts are a common way of expressing data, as they depict different data varieties and allow data comparison. - [Choosing the correct chart](https://digitalcommunications.wp.st-andrews.ac.uk/2021/07/05/choosing-the-correct-chart/) - Data visualization can be expressed in different forms. Charts are a common way of expressing data, as they depict different data varieties and allow data comparison. - [Progressive web applications](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/12/progressive-web-applications/) - What exactly is a progressive web app (PWA) and why should you use them. - [Progressive web applications](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/12/progressive-web-applications/) - What exactly is a progressive web app (PWA) and why should you use them. - [PHP 8.0 - what's new](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/25/php-8-0-whats-new/) - PHP is used on the University website to provide dynamic web content, sometimes to bring content from an external database or from an external feed such as news or events. Each release of PHP is fully supported for two years. After each two year period, the version is supported for an additional year to only - [PHP 8.0 - what's new](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/25/php-8-0-whats-new/) - PHP is used on the University website to provide dynamic web content, sometimes to bring content from an external database or from an external feed such as news or events. Each release of PHP is fully supported for two years. After each two year period, the version is supported for an additional year to only - [A look at AVIF](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/20/a-look-at-avif/) - AVIF is a modern, but relatively unknown, image format and its presence is attracting a lot of attention in the web development and design world. But what is AVIF? - [A look at AVIF](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/20/a-look-at-avif/) - AVIF is a modern, but relatively unknown, image format and its presence is attracting a lot of attention in the web development and design world. But what is AVIF? - [Twitter Spaces](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/18/twitter-spaces/) - Spaces is Twitter's latest feature which makes use of social audio, the growing medium between text and video. - [New ideas for course finder](https://digitalcommunications.wp.st-andrews.ac.uk/2021/05/13/new-ideas-for-course-finder/) - I recently came across a case study from GatherContent about the University of North Dakota’s new interactive programme finder. - [What does a Careers Centre website need?](https://digitalcommunications.wp.st-andrews.ac.uk/2021/04/15/what-does-a-careers-centre-website-need/) - The Digital Communications team started a redesign of the Careers Centre website in January 2021. The first phase of this project aimed to find out what users needed from the Careers Centre. To this end, we carried out the following activities: Competitor analysis Social media review Website survey Stakeholder interviews Website analytics Analysis of matriculation - [What is a minimum viable product?](https://digitalcommunications.wp.st-andrews.ac.uk/2021/04/08/what-is-a-minimum-viable-product/) - A minimum viable product is a great way of building user centric digital services in a fraction of the time. It will also lead to big cost savings. - [Keep email newsletters simple](https://digitalcommunications.wp.st-andrews.ac.uk/2021/04/06/keep-email-newsletters-simple/) - Email newsletters overflow everyone's inboxes. They are often very brand focused and their designs are intended to be flashy and eye catching as if someone handed you a leaflet on the street. We all know how we feel about those... What's the point in fancy email newsletters? What is the real benefit of attractive newsletters? - [5% time](https://digitalcommunications.wp.st-andrews.ac.uk/2021/03/16/5-time/) - For a number of years, the digital communications team has reserved an afternoon per two-week sprint. The idea for this stemmed from Google's 20% policy where Google reportedly allowed employees to spend 20% of their time working on projects for Google that may or may not be outside their role. The aim is to empower - [Scrolling and the illusion of completeness](https://digitalcommunications.wp.st-andrews.ac.uk/2020/09/21/scrolling-and-the-illusion-of-completeness/) - The Nielsen Norman Group (NNG) has dubbed this issue the "Illusion of Completeness" - when the initial visual content on the screen seems complete but actually, more information exists below. - [Unicode is complicated](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/15/unicode-is-complicated/) - Why there are four different ways to show the pound sterling symbol in Unicode. With added explosions. Confusion surrounding the pound goes beyond the Scottish independence referendum. This article from Us vs Th3m outlines four different ways the pound sign can be displayed using Unicode, the system used for handling text with computers. With added - [Support for older versions of Internet Explorer ends on 12 January 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/23/support-for-older-versions-of-internet-explorer-ends-on-12-january-2016/) - Support for older versions of Internet Explorer ends on 12 January 2016 Ah! Internet Explorer what a relationship we've had over the years, eh? Internet Exploder we often called you. The hours of frustration working around your dodgy box model and odd quirks. While the other browsers followed the rules, you wandered off vacantly doing your own - [Our future with gadgets and technology](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/25/our-future-with-gadgets-and-technology/) - Let's think about the future, and specifically about connected devices. Say you have a smart coffee maker – it's tied into your alarm clock and knows to make your coffee just how you like it for when you get downstairs. It's smart enough to know that you didn't get enough sleep because you were up - [No more IE bug hacks](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/28/no-more-ie-bug-hacks/) - No more IE bug hacks Last week I was speaking to a joint class of management and computer science students about our experiences of working with web standards through the years. Someone asked me what difference Microsoft's retirement of older browsers (IE 7 to IE 10) has made to our workflow. It has made a lot of difference: - [Sleep and technology](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/05/sleep-and-technology-2/) - Technology can be good for our sleep and bad for our sleep, but how can it be both at the same time? How is technology bad for our sleep? WebMD explains why using phones before or in bed is bad: Our brains: "As your brain revs up, its electrical activity increases and neurons start to - [The new BBC micro:bit computer](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/04/the-new-bbc-microbit-computer/) - One million school children in the UK will soon be receiving their own computer without having to pay a single penny. The BBC, in collaboration with 29 partner organisations, has recently begun the delivery of its new microcomputer, the BBC micro:bit, a pocket-sized computer which will be given to every school child in year 7 - [Singing the praises of Opera's new privacy features](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/20/singing-the-praises-of-operas-new-privacy-features/) - Opera developer edition browser introduces advert blocking and free virtual private network (VPN) for better privacy and security. - [Google tag manager introduction](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/08/google-tag-manager-introduction/) - An introduction to Google Tag Manager showing how it can be used to track clicks on a div within a web page. - [Which technology is being used to access the University website?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/14/which-technology-is-being-used-to-access-the-university-website/) - Most popular browsers and operating systems used to access the University of St Andrews website. - [Why we have code standards and style guides](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/01/why-we-have-code-standards/) - Code standards and code style guides are like two sides of the same coin. They essentially tell programmers in a team, or across a larger organisation, how to best write their code. Code standards are the rules and conventions at a high level, whereas code style guides are specific to a particular coding language. We have - [5 of the best international calling and texting apps](https://digitalcommunications.wp.st-andrews.ac.uk/2017/01/31/5-of-the-best-international-calling-and-texting-apps/) - The best calling and texting apps on the market for including some international alternatives that can be used to contact countries that block VoIP and Skype. - [The new University search system](https://digitalcommunications.wp.st-andrews.ac.uk/2018/12/06/the-new-university-search-system/) - The University Google Search Appliance (GSA) is going to be replaced with Funnelback. Find out what the plans are for the new service. - [What is a JPEG file?](https://digitalcommunications.wp.st-andrews.ac.uk/2019/04/08/what-is-a-jpeg-file/) - JPEG stands for Joint Photographic Experts Group and is a standardised lossy compression mechanism for digital images. - [How we are using Hotjar to improve our web pages](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/07/how-we-are-using-hotjar-to-improve-our-web-pages/) - How we are currently using the tool, what updates Hotjar are rolling out and how we intend to make the best use of these changes. - [What is a GIF file?](https://digitalcommunications.wp.st-andrews.ac.uk/2019/06/14/what-is-a-gif-file/) - GIF stands for Graphics Interchange Format and is a lossless format for image files that supports both animated and static images. - [Web team support calls from 2010-2011](https://digitalcommunications.wp.st-andrews.ac.uk/2012/02/08/web-team-support-calls-from-2010-2011/) - (Click the graph to see a larger version.) This morning I’ve been gathering data for a meeting with have with the University Lean team tomorrow, including this graph of support calls (above). I thought I’d share something of what I’ve discovered. The project with Lean is to help us design a more efficient way to - [How to submit an idea](https://digitalcommunications.wp.st-andrews.ac.uk/2015/04/03/how-to-submit-an-idea/) - One of the updates that the digital communications team has been working on for the last year has been our processes for taking on new projects. Having spent a lot of time developing and documenting our engagement framework (how and when we engage with colleagues and stakeholders across the University), we have recently changed the - [User experience feedback](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/21/user-experience-feedback/) - Here at the Digital Communications team we believe in taking a user-centred approach to our work, and we’ve written a lot about this. We endeavour to put the user at the centre of our decision making process with a focus always on what people need, not what the organisation needs. Collecting user experience feedback An - [UniDesk house rules](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/29/unidesk-house-rules/) - UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As each team member was using UniDesk slightly differently, it became clear that we needed some rules and guidelines - [Google Forms](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/19/google-forms/) - Google Forms is a useful tool when trying to gather and analyse any type of response data. In this post, you will learn what Google Forms is as well as how to create, distribute, and collect data from your very own form. What is Google Forms? Google Forms is a Google Drive tool that allows - [T4 training](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/27/t4-training/) - This post will explain the training process that is undertaken when trying to access our most prized possession, TerminalFour (T4) Site Manager. This is the content management system that sits behind our University website. In T4 there are various user levels, from contributor to administrator level. I will only be covering contributor level in this post, - [How we manage support calls](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/12/how-we-manage-support-calls/) - All of our help and support requests are handled through a system called UniDesk, which logs information on who spoke to who and distributes email notifications to the relevant people. UniDesk calls these requests 'support calls'. Our old way of working In the past the whole team would each spend a few hours a day, sometimes more, - [Fixing broken links using Siteimprove](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/21/fixing-broken-links-using-siteimprove/) - We’ve all encountered the frustration of clicking on a link and instead of the expected content, ‘404 not found’ appears. Broken links are an unavoidable part of today’s internet as websites change their infrastructure and old pages get replaced. This is where Siteimprove comes in. Siteimprove provides a number of online tools that help you - [Audit of support calls](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/14/audit-of-support-calls/) - Earlier this month my colleague Duncan and I conducted an extensive audit of our support calls from January to July 2015. Over these six months there was exactly 600 support calls, which we split up into three main categories: advice, fix and request. We then went further and sorted each call into a more defined sub-category; such - [Support call audit 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/30/support-call-audit-2016/) - Earlier this year my colleague Peter and I audited the support calls our team received in the first six months of 2015. We wanted to see if there were any particular areas where issues were reoccurring, using the results to help us work proactively to reduce those issues. Over those six months we received around - [T4 Site Manager and writing for the web training sessions](https://digitalcommunications.wp.st-andrews.ac.uk/2012/03/06/t4-site-manager-and-writing-for-the-web-training-sessions/) - We are now making a more concerted effort to provide training to our users on a more regular basis. TerminalFour Site Manager T4 Site Manager training will now be held monthly. This session gives an overview of Site Manager and how to add and edit content. It is intended for those who have not used - [Fife and Tayside T4 group](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/19/fife-and-tayside-t4-group/) - This morning Steve Evans (University web manager) and I travelled to deepest, darkest Dundee for the first meeting of what is hoped will be a regular meeting of TerminalFour Site Manager administrators and users from the universities of Abertay, Dundee and St Andrews. We met in the 'moot court room' in the school of law at - [A look at T4 Dashboards](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/21/a-look-at-t4-dashboards/) - TerminalFour have recently released the dashboard module to the latest version of T4v8. - [Upgrade to TerminalFour Site Manager 7.0 planned](https://digitalcommunications.wp.st-andrews.ac.uk/2011/05/19/upgrade-to-terminalfour-site-manager-7-0-planned/) - This summer the Web team are planning to upgrade the University’s enterprise Web content management system to TerminalFour Site Manager 7.0. One of the main features of Site Manager 7.0 is a completely redesigned user-interface which has been designed to be more intuitive and self-explanatory; this should be of particular help to people who use - [Help us prevent broken links on the University website](https://digitalcommunications.wp.st-andrews.ac.uk/2011/05/06/help-us-prevent-broken-links-on-the-university-website/) - One of the most frequent problems with content on the University website is broken links. Frustratingly, many of these broken links are perfectly avoidable. With a bit of extra care, content owners can take one simple step to help prevent broken links. The problem with hard-coded links If you are familiar with HTML and are - [Are you using the latest HTML editor in T4?](https://digitalcommunications.wp.st-andrews.ac.uk/2011/02/18/are-you-using-the-latest-html-editor-in-t4/) - If you are using TerminalFour Site Manager to update content on the University website, it is worth taking a short amount of time to check that you are using the most up-to-date HTML editor. In late 2009, Site Manager was upgraded to include the TinyMCE editor. Ever since then, the following message has been displayed - [T44U - TerminalFour global user conference](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/24/t44u-terminalfour-global-user-conference/) - Last week saw the annual T44U conference take place in Dublin. T44U is an annual event run by TerminalFour. It is designed to allow users of the content management system, Site Manager, to share their experiences with each other, to meet the staff of TerminalFour and to input into the future development of Site Manager. - [T44U 2013 conference in Dublin](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/26/t44u-2013-conference-in-dublin/) - Introduction On Wednesday 20 November 2013 I flew from Edinburgh to Dublin for TerminalFour’s (T4) sixth annual global user conference, T44U. Or as I preferred to call it: T44Me. While there were more attendees this year than any other—demonstrating amongst other things TerminalFour’s growth over the last few years, particularly in the education sector—there were - [Mobile visitors](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/25/mobile-visitors/) - The use of mobile devices to access the University of St Andrews website has increased drammaticaly over the past few years. Mobile devices now account for 20% of visitor traffic. That's 1,200,000 visits in 2013 - a 400% increase in the number of visits compared with 2012. Devices made by a company called Apple account for - [Papal Bull - Original or iPad edition?](https://digitalcommunications.wp.st-andrews.ac.uk/2010/09/24/papal-bull-original-or-ipad-edition/) - The University's Photo of the Week (and accompanying press release) this week shows one of the Papal Bulls issued by Pope Benedict XIII in 1413 that formally constituted the University of St Andrews. Is it just me, or does it look like it was issued on a giant prototype Apple iPad? See, I always knew - [Contacting the web team](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/05/contacting-the-web-team/) - To help us manage more effectively how we deal with support calls, we would like to encourage people to email support requests to webteam@st-andrews.ac.uk rather than directly to individual members of the web team. These calls can easily be assigned to any member of the web team using the IT Helpdesk call management system; direct - [Changes at web team HQ](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/08/changes-at-web-team-hq/) - The web team has recently gained a fifth member. Rich Gordon joined last month as Website Migration Project Officer. His focus will be on moving websites into the main content management system. It will be a big task! For those of you who know the setup of the web team, Rich has moved into the - [Learn about writing for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/09/learn-about-writing-for-the-web/) - The University's Staff Development team is providing a course on writing for the web. It will take place 19 November from 1.15 pm to 4.30 pm at Seminar Rooms 3 and 4, David Russell Apartments. If you produce content for the University website, you may want to attend this course. Here is why, according to - [An unfamiliar view of St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2011/07/29/an-unfamiliar-view-of-st-andrews/) - A few weeks ago I spotted this photo called, simply, “St Andrews” on the Our Scotland website; it was taken by Chris Cuthbert. What I love about it is that it’s not a familiar view of St Andrews. I had to think for a moment where it was taken from. Most photographs of the harbour - [How Safari became the number one browser at St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2012/02/09/how-safari-became-the-number-one-browser-at-st-andrews/) - Last week I logged into Google Analytics to take a look at browser statistics for the University website. I was surprised to discover that Safari is now the most popular browser among visitors to the University website. In January 2012, 29.5% of all visits to the University website were made using Safari. This compares to - [St Andrews ranked #1 in the world for student satisfaction in IT support](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/09/st-andrews-ranked-1-in-the-world-for-student-satisfaction-in-it-support/) - i-graduate (often referred to simply as iGrad) is the global benchmark for student experience, implemented by over 1,400 of the world's best universities, with feedback from over 1.7 million students. The i-graduate student survey results for the 'autumn wave 2013' were released to the University last week. It was really encouraging to see the University of - [Browser Wars - the next generation](https://digitalcommunications.wp.st-andrews.ac.uk/2008/10/23/browser-wars-the-next-generation/) - On Monday Steve and I attended an Opera Software University Seminar hosted here at the University of St Andrews, one of many stops on their world tour of educational institutions. I found it an interesting and encouraging hour long presentation which looked at the Opera range of browsers (did you know that there are four - [Review of CMS promotional pens](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/04/review-of-cms-promotional-pens/) - In keeping with my 2008 review of browser umbrellas, it seems about time I reviewed something else. So how about enterprise web content management system (CMS) promotional pens? As these pens were freebies from three of the leading content management system providers (in alphabetical order): Jadu, Squiz and TERMINALFOUR I thought it would be appropriate to - [Wearable technologies, and job titles](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/28/wearable-technologies-and-job-titles/) - What we learned from trying Google Glass This article is not to do with the web as such, but it is about a device that could have big implications for the web: Google Glass. If you have never seen Glass before, check out the Google Glass website. It is early days yet, and there are - [Why redesigns go down badly, and the importance of words](https://digitalcommunications.wp.st-andrews.ac.uk/2013/09/04/why-redesigns-go-down-badly-and-the-importance-of-words/) - Designing embraceable change This article is rather old, but I only came across it this week and I quite enjoyed it. It explains why many website redesigns go down badly, even if they are an improvement over the old design. It’s another reason to avoid the “big bang” approach to a website relaunch. When any - [What users really care about, and tablet sales](https://digitalcommunications.wp.st-andrews.ac.uk/2013/09/17/what-users-really-care-about-and-tablet-sales/) - How much information should you give customers online? I enjoyed this article about the radical idea of designing a website around the user’s needs. The example given is of a home swimming pool company looking for a way to beat the economic downturn. The company slashed its $250,000 advertising budget by 90% and focused their - [Google drops keyword data, and designing effective carousels](https://digitalcommunications.wp.st-andrews.ac.uk/2013/09/24/google-drops-keyword-data-and-designing-effective-carousels/) - Goodbye, keyword data: Google moves entirely to secure search Google will no longer be sharing details of what users are searching for to visit a website. This is a blow from the point of view of analytics. Google has been hiding this data for some users for some time. It first, it only hid data - [Keyword data, dangerous navigation, and cards](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/15/keyword-data-dangerous-navigation-and-cards/) - Lost for words: Google stops providing keywords A couple of weeks ago, I covered the news that Google Search was no longer passing on keyword data to analytics tools. This blog post from the Government Digital Service looks at some potential workarounds that may help bridge the gap left by the disappearance of this data. - [Why less is more](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/22/why-less-is-more/) - User expertise stagnates at low levels When users learn how to use a website, they are doing just that – learning how to use it. This is why consistency is so important. Terminology, navigation menus and the general layout of a page should all remain consistent to avoid the user constantly having to re-learn everything. - [Why the launch is just the start, who cares about browsers, and usability myths](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/30/why-the-launch-is-just-the-start-who-cares-about-browsers-and-usability-myths/) - Throw out your website's specification Paul Boag argues that creating a website specification up-front is not the correct way of going about a web project: …they are often presented to the development team (either an external agency or in-house web team) as a rigid set of requirements to be delivered. There is rarely a discussion - [Making distinctions clear, infinite scrolling, and stock photos](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/06/making-distinctions-clear-infinite-scrolling-and-stock-photos/) - Explicitly state the difference between options Jakob Nielsen’s latest article is highly relevant to us, as it looks specifically at information architecture decisions made by university admissions departments. This study demonstrates that what may be obvious to us, as people who understand the system, may not be so obvious to a teenager who has not - [Making forms easier, and how to improve usability](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/13/making-forms-easier-and-how-to-improve-usability/) - University of Strathclyde Web Transformation Project The University of Strathclyde is currently building a new website. This blog shares their experience. They are taking an interesting approach, so it will be worth keeping an eye on it to see how it progresses. So rather than asking an agency to go away and refresh our site, - [Web strategy, and why user-centred design excels](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/19/web-strategy-and-why-user-centred-design-excels/) - Why are colleges flunking web strategy 101? I've talked to organizations that have spent 3-4 painful years developing a governance model that works. But it often ends up in a tangled Web of committees and steering groups focused more on keeping the peace than executing a crisp digital strategy. The successful institutions have strong executive - [Responsive design, launch and leave, and designing for drunk people](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/27/responsive-design-launch-and-leave-and-designing-for-drunk-people/) - Responsive design won't fix your content problem Responsive design won’t fix all the problems with device compatibility. Karen McGrane outlines why the increasing diversity of devices requires smarter thinking in terms of content. Changing the launch and leave culture The botched launch of HealthCare.gov in the US has been attracting a lot of attention in - [Whitespace, copywriting and Google Now](https://digitalcommunications.wp.st-andrews.ac.uk/2013/12/04/whitespace-copywriting-and-google-now/) - Why whitespace matters There is a tendency among non-experts to cram as much information as possible onto a webpage. But you should not think of whitespace as wasted space. Designers know that whitespace is hugely important in terms of usability, legibility and comprehension. This article contains a good explanation of the theory, research on the - [How Web 3.0 will impact higher education](https://digitalcommunications.wp.st-andrews.ac.uk/2021/03/11/how-web-3-0-will-impact-higher-education/) - The birth of the internet is considered to be 1 January 1983 - since its inception, the internet has rapidly evolved and spread across the world to impact all aspects of our lives. How will its current development phase, labelled as Web 3.0, have an impact on higher education in particular? Web 3.0 overview Web - [Study at St Andrews website - test phase progress reports](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/03/study-at-st-andrews-website-test-phase-progress-reports/) - We have decided to update this blog throughout the test phase of the new Study at St Andrews website, to keep everyone up to date with our progress. Today the alpha phase launched. The website is still nowhere near finished yet, and we still have a lot of work to do. But it is valuable - [Study at St Andrews progress report: 4 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/04/study-at-st-andrews-progress-report-4-february/) - More content migration I have been working on migrating more content. Undergraduate scholarships have now all been migrated, and will now need to be checked. I have now moved on to postgraduate scholarships. Content updates following feedback Carley has been making content updates following the first batch of feedback. - [Study at St Andrews progress report: 5 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/05/study-at-st-andrews-progress-report-5-february/) - Content migration - undergraduate scholarships All of the undergraduate scholarships pages have been migrated, and the fees and funding section is looking much closer to what we plan to launch with. There are still a few additions and tweaks to be made. I am currently making my way through the postgraduate scholarships, where a few - [Study at St Andrews progress report: 6 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/06/study-at-st-andrews-progress-report-6-february/) - Today's update comes courtesy of Carley! Course search reskin Lewis has been polishing his design to reskin the course search section of the website. It's looking really good - particularly the use of 'St Andrews blue' which we haven't incorporated into the Study at St Andrews website. We hope to have this design finalised and - [Study at St Andrews progress report: 7 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/07/study-at-st-andrews-progress-report-7-february/) - Content migration -- postgraduate scholarships I have been continuing to migrate postgraduate scholarships into the new website. A few issues have emerged, which we will hope to sort out in the next couple of weeks. We have also been working on tidying up the rest of the content and navigation menus in the postgraduate fees - [Study at St Andrews progress report: 10 and 11 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/11/study-at-st-andrews-progress-report-10-and-11-february/) - Undergraduate content I completed the webpage for the Undergraduate Prospectus. I then began going through the Undergraduate section, sprucing it up, fixing broken links, uploading media library files and adding contact details. It feels polishing a table. Each time we go through a section like this we make it a bit more shiny. Hopefully it - [Study at St Andrews progress report: 12 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/12/study-at-st-andrews-progress-report-12-february/) - A quick update from Carley today! Content updates Duncan has been working hard on content tweaks and updates across the site. It feels like we're getting closer to something which we're happy launching with, which is good as we move into a beta launch phase next week. Why St Andrews This section has always been - [Study at St Andrews progress report: 13, 14 and 17 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/17/study-at-st-andrews-progress-report-13-14-and-17-february/) - It has been a busy few days in the digital communications team as we work hard to get the new Study at St Andrews website ready by the deadline of 3 March. Content audit I spent the second half of last week going through the content of the website, uploading media documents, fixing broken links - [Study at St Andrews progress report: 18 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/18/study-at-st-andrews-progress-report-18-february/) - It has felt like a reasonably productive day today. I asked a professional about it as well, and she agreed. Mobile design debugging I spotted a couple of design issues in mobile view that hadn't existed before. Some tweaks that we have made to the design over the past few weeks have turned out to - [Study at St Andrews progress report: 19 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/19/study-at-st-andrews-progress-report-19-february/) - Hi all, Carley here again! Today has been a meeting filled day, but one which has left us looking forward past the Study at St Andrews website and into the future, which is quite exciting. Entrance requirements This morning we had our weekly catch-up with Julie. One result of this meeting is that we have - [Study at St Andrews progress report: 20–25 February](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/25/study-at-st-andrews-progress-report-20-25-february/) - It has been a while since our last progress report. It's been full steam ahead as we work hard to complete the website by the 3 March deadline. Content snagging list I have spent a lot of the past week liaising with content owners across the University to make sure that all content is up - [History of the Study at St Andrews website project](https://digitalcommunications.wp.st-andrews.ac.uk/2014/01/17/history-of-the-study-at-st-andrews-website-project/) - The first project of the digital communications team is a relaunch of the website for prospective students. This project began about a year ago, long before the digital communications team was formed. Lean sessions In early 2013, members of the Admissions unit worked with Lean to come up with proposed ideas for a new Admissions website. The Lean - [Replacing the Flash world map](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/21/replacing-the-flash-world-map/) - One of the biggest issues we have had to tackle while working on the new Study at St Andrews website is the entrance requirements and country information section. The website contained a Flash world map that was considered to be so bad that I was asked to implement changes ahead of the launch of Study - [The new Study at St Andrews website has launched](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/07/the-new-study-at-st-andrews-website-has-launched/) - After over 12 months of hard work from a lot of people, we have finally launched the new Study at St Andrews website, the replacement for the Admissions website. It has been a long and interesting journey. From the original Lean sessions, an ambitious goal was set and lots of ideas were generated. I was - [Creating a print style sheet](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/20/creating-a-print-style-sheet/) - While we were very busy as we approached the end-of-February deadline for the new Study at St Andrews website, our daily update posts fizzled away. But I wanted to write about one further update that I made, because it highlights a part of our work that many people may not be aware of. When we - [The evolution of the Study at St Andrews design](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/12/the-evolution-of-the-study-at-st-andrews-design/) - We had intended on writing an article about the design process for the Study at St Andrews website. Sadly, there is this thing called proper work, and we haven't had the time to do it. Today I began cleaning up the files on my PC because it had become very unmanageable. I came across a - [Benchmarking the Study webpages](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/02/benchmarking-the-study-webpages/) - An overview of the Google Analytics data from the Study section of the University's website. - [View the new accommodation pages](https://digitalcommunications.wp.st-andrews.ac.uk/2018/01/18/view-the-new-accommodation-pages/) - An overview of the new webpages created for Accommodation which sit under Study. - [Sprint notes for DC1001 (sprints 13 to 15)](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/09/sprint-notes-sprints-13-to-15/) - Something we want to get better at is improve how we communicate our progress on current projects. This will be the first of many such posts. We’re currently working on one very large project, DC1001 External website redevelopments which is re-imagining the University website for external audiences, with a big focus on course search and what we’re calling the digital prospectus. - [Notes for sprint 'Vladimir Karpets' (29 February to 11 March)](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/25/notes-for-sprint-vladimir-karpets/) - The work in this sprint took place from Monday 29 February to Friday 11 March 2016. We had reached sprint K, so this two weeks' sprint was named after Russian cyclist Vladimir Karpets. Born in Leningrad in September 1980 Karpets is most notable for winning the white jersey for the best young rider in the 2004 Tour - [Google Analytics data for School websites](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/18/google-analytics-data-for-school-websites/) - One of my first tasks for the digital communications team was to find out how School websites are used by external users over the course of one calendar year (2015) using Google Analytics. The data provided an invaluable insight to how external users interact with the School pages. I looked specifically at which pages on School websites are - [Our main focus for the last three sprints](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/29/our-main-focus-for-the-last-three-sprints/) - For the last three sprints we have been working predominately on two pieces of work: a feasibility exercise on a new design, and launching PGT pages. - [How we plan to move to T4v8](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/03/how-we-plan-to-move-to-t4v8/) - One of the key milestones of the external website project is moving to the newest version of our content management system - T4. All of the digital communications team have been looking forward to taking advantage of the new features and options available in T4v8, but working out exactly how we make the move from our - [Adding new postgraduate taught programmes to Study](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/29/adding-new-postgraduate-taught-programmes-to-study/) - Over the last year, I’ve had the opportunity to talk to a lot of schools and academics about the postgraduate taught programmes offered by the University. Launching new, centralised webpages for all of our 2016 PGT courses has meant learning about every programme, from Transnational, Global and Spatial History through to Photonics and Optoelectronic Devices. - [Undergraduate course pages - research and development](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/10/undergraduate-course-pages-research-and-development/) - Having already designed, created and launched centralised web pages to advertise the University’s taught postgraduate courses we have now turned our attention to redesigning the way undergraduate courses are advertised. Why? The rationale for both the new taught postgraduate course pages and the planned undergraduate course pages are covered in our digital prospectus business case. Undergraduate - [A sneak peek at the undergraduate course pages](https://digitalcommunications.wp.st-andrews.ac.uk/2017/01/13/a-sneak-peek-at-the-undergraduate-course-pages/) - A sneak peek into the undergraduate course pages, which will be navigated to from our new subjects pages. - [How the UG digital prospectus is an improvement on Course Search](https://digitalcommunications.wp.st-andrews.ac.uk/2017/01/18/how-the-ug-digital-prospectus-is-an-improvement-on-course-search/) - The new UG course pages are an improvement on Course Search in terms of navigation, content and design. Find out how! - [Iterative improvements to the digital prospectus](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/28/iterative-improvements-to-the-digital-prospectus/) - Digital communications came up with a list of development, design and content improvements we would like to make to the digital prospectus in the future. - [The plan for 2018-entry undergraduate course pages](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/13/the-plan-for-2018-entry-undergraduate-course-pages/) - The content team has developed a plan for creating the 2018 undergraduat pages which aims to minimise the amount of work required from content coordinators. - [An update on the external website project](https://digitalcommunications.wp.st-andrews.ac.uk/2017/05/05/an-update-on-the-external-website-project/) - An short update on the St Andrews external website project, including deadlines and a proposed end date! - [New 'Subjects' launch](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/05/new-subjects-launch/) - The 'Subjects' section of the website will now contain all academic information for prospective students. Find out more about what to expect when we launch the improved 'Subjects' pages. - [Streamlining the migration of courses](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/20/streamlining-the-migration-of-courses/) - A description of how we completed the migration of content from one versions of TerminalFour (T4) to another. - [Launching the new site structure](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/29/launching-the-new-site-structure/) - Explanation of how the University's website will change after July 4 2017 - [An update on the 2018 digital prospectus](https://digitalcommunications.wp.st-andrews.ac.uk/2017/07/25/an-update-on-the-2018-digital-prospectus/) - An update on where the digital communications team is on the 2018 digital prospectus. - [The external website programme - next steps](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/26/the-external-website-programme-next-steps/) - An update on the University of St Andrews external website programme for Autumn 2017 - [Upcoming: new inbound student hub](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/26/upcoming-new-inbound-student-hub/) - The inbound exchange and study abroad student hub is nearing launch. Find out what this new hub includes and our process for creating it. - [Digital communications in 2018](https://digitalcommunications.wp.st-andrews.ac.uk/2018/01/25/digital-communications-in-2018/) - An update in the plans of the University of St Andrews Digital Communications team in 2018 - including the end of the external website programme! - [Take our survey!](https://digitalcommunications.wp.st-andrews.ac.uk/2018/04/02/take-our-survey/) - We’ve created a survey to find out why people use the current research webpages and what they like and dislike about that experience. Anyone who enters could win a £30 Amazon voucher for taking part! - [Upcoming developments on the research website project](https://digitalcommunications.wp.st-andrews.ac.uk/2018/04/05/upcoming-developments-on-the-research-website-project/) - The next piece of work on the research website project is to start building the webpages, polish the new blog, and build the prototype showcase section. - [External website programme update - spring 2018](https://digitalcommunications.wp.st-andrews.ac.uk/2018/05/14/external-website-programme-update-spring-2018/) - At the beginning of 2018, I wrote an update on our external website programme. Since then, there have been a few changes to the projects that we're working on - particularly the research project. This blog post will provide an update on the changes to the projects and the overall programme deadline. - [Our research survey says...](https://digitalcommunications.wp.st-andrews.ac.uk/2018/08/09/our-research-survey-says/) - The results of our latest survey, which collected information about user experience on the research section of the University website. - [The new research pages are live](https://digitalcommunications.wp.st-andrews.ac.uk/2018/06/08/the-new-research-pages-are-live/) - An overview of some of the new features that are available in the new research webpages which were launched on Thursday 7 June 2018. - [Introducing the Admin A to Z project](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/19/introducing-the-admin-a-to-z-project/) - The digital communications team have been aware for some time that, in order to finish our external website programme, we would need to tackle the Administration A to Z section of the website. We've now kicked off this project, which aims to put information about the University's Schools, Departments, units and teams in the locations - [News and media centre website](https://digitalcommunications.wp.st-andrews.ac.uk/2018/08/21/news-and-media-centre-website/) - Overview of improvements made to the new University news and media website news.st-andrews.ac.uk - [New global contact page](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/31/new-global-contact-page/) - The University of St Andrews digital communications team have launched a new general contact page in the updated style to assure future accessibility for users. - [Updated events website](https://digitalcommunications.wp.st-andrews.ac.uk/2018/10/15/updated-events-website/) - On Thursday 27 September 2018, the digital communications team launched the new events website in our updated style to assure future accessibility for users. This post looks at some of the changes we’ve made. Old events website The original events site was managed by Terminal 4 version 7 (T4v7) and was first developed in 2008. - [Updates to the University homepage](https://digitalcommunications.wp.st-andrews.ac.uk/2018/10/10/updates-to-the-university-homepage/) - The final project of the external website programme has seen the University of St Andrews's homepage refreshed. - [Homepage survey findings](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/09/homepage-survey-findings/) - The digital communications team launched a survey to establish what the top tasks were for all users of the current University of St Andrews homepage. - [Our design principles](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/17/our-design-principles/) - Before designing a site you need a decision making framework. These are often called design principles. Here are the design principles we are using at St Andrews. Do you agree with them? Designing and building a website involves thousands of decisions. Decisions between often competing requirements. A constant stream of tiny compromises. To ensure we - [Launch of new University home page](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/12/launch-of-new-university-home-page/) - A prototype for the new University of St Andrews home page is set to go live. Find out about our design decisions and what's next for digital communications! - [The story so far and next actions](https://digitalcommunications.wp.st-andrews.ac.uk/2015/04/29/the-story-so-far-and-next-actions/) - As digital becomes critical to the University of St Andrews, we are adapting the way we run our website. As many of you are new to our mailing list and blog, we thought now might be a good time to summarise what work we have been doing to date. Over the last ten years our - [History of the homepage prototype project](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/10/history-of-the-homepage-prototype-project/) - The prototype homepage aimed at external audiences has been unveiled this week. It is the outcome of over a year of work. It has been an eventful year for the digital communications team. One year on from the launch of Study at St Andrews, we are now in a very different place. Following the perceived success - [Why we are outsourcing WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/29/why-we-are-outsourcing-wordpress/) - One project that we are currently preparing (called DC1004 WordPress multisite) will involve outsourcing our WordPress multisite installation. This post explains why. At the University we use TerminalFour Site Manager and WordPress as our content management systems to publish content. Site Manager is used to manage the core University content for the majority of our visitors, - [Planning poker—why and how we estimate](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/04/planning-poker-why-and-how-we-estimate/) - When creating a plan—whether it be a big project release plan or a smaller two-weeks' timebox plan—you essentially need to know three things: Tasks —What are the requirements? What do you need to do? Size — How big are these tasks compared with one another? How long will these take to complete? Priorities — Which tasks need to - [Our ground rules for meetings](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/13/our-ground-rules-for-meetings/) - Hands up if you love meetings. Anyone? No? Here are a couple of 'inspirational' quotations for you: Meetings are indispensable when you don't want to do anything — John Kenneth Graham The least productive people are usually the ones who are most in favour of holding meetings — Thomas Sowell No doubt, at one point - [Agile release planning with multiple projects](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/25/agile-release-planning-with-multiple-projects/) - One of the biggest challenges we faced when we started down the Agile path was how to accommodate working on multiple projects concurrently. This is a little insight into how we are currently managing ourselves across two projects plus business as usual tasks. The Agile ideal Most Agile/XP/Scrum literature assumes a single, cross-functional team working on a single - [Velocity and why it's important](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/22/velocity-and-why-its-important/) - Velocity is an important tool in Agile. Let me explain a little about what it is and why we find it useful. Speed = distance over time One of the challenges when planning each two weeks' sprint is working out how much work we can realistically commit to. That's where estimates and velocity work together. Since - [Iterative improvement with Agile](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/05/iterative-improvement-with-agile/) - Since the digital communications team were trained in the DSDM Agile method of project management at the beginning of last year, we've talked to a lot of people about what Agile is and what it means for the projects that we work on. One of the most important and valuable parts of Agile (for us) - [How we name our sprints](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/01/how-we-name-our-sprints/) - Should you name your Agile sprints, and if so how? I argue that while sprints are transient, it can be fun and provide a useful way to help keep track of sprints between project boards. - [Exception reports, or what happens when a project goes off-track](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/27/exception-reports-or-what-happens-when-a-project-goes-off-track/) - One of the things that we're taught when learning the DSDM agile project management framework is that, unlike traditional project management approaches where the project manager manages the team on a day-to-day basis, in DSDM the project manager manages by exception. This post explains what that means. Project manager's responsibility In a PRINCE2 project "the - [Using Trello for team retrospectives](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/13/using-trello-for-team-retrospectives/) - Retrospectives are an important tool for Agile teams like ours. They allow the team to reflect frequently (usually at the end of an iteration) on work habits and processes, and agree how to improve them. We hold retrospectives every second Friday at the end of our sprints. Until recently, we've been running all our retrospectives in - [When retrospective objectives stack up](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/22/when-retrospective-objectives-stack-up/) - During retrospectives we have been guilty of agreeing to too many actions to change our processes and working practices. This is how we have addressed this. - [Beginning to think about risk management in Agile projects](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/27/beginning-to-think-about-risk-management-in-agile-projects/) - Some early thinking in how to better manage risks in Agile projects - [MoSCoW prioritisation is on effort](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/05/moscow-prioritisation-is-on-effort/) - This guide shows how the 60/20/20 proportion of must, should and could requirements in Agile MoSCoW prioritisation is against effort not number of requirements. - [How do you know when you're done?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/31/how-do-you-know-when-youre-done/) - How do you know when you've completed something? Agile invites you to define "done done" so everyone on the team knows. - [Seven of my favourite books on Agile](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/25/seven-of-my-favourite-books-on-agile/) - Looking for some good resources on Agile, from beginner to practitioner-level? Here are my six favourite books and resources. - [How using Trello and agile can help improve time management](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/12/how-using-trello-and-agile-can-help-improve-time-management/) - Time management requires effective prioritisation, use of 'to-do' lists and the ability to overcome procrastination; our team uses Agile and Trello to help. - [How we schedule work requests from other projects](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/09/how-we-schedule-work-requests-from-other-projects/) - If you want our help on a project, please give us as much notice as you can - two weeks or more. - [The difference between acceptance criteria and definition of done](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/14/the-difference-between-acceptance-criteria-and-definition-of-done/) - Explaining the difference between acceptance criteria and definition of done in an agile project. - [MoSCoW planning poker](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/13/moscow-planning-poker/) - During a recent backlog refinement meeting we adapted the planning poker game for estimation and used it for MoSCoW prioritisation. - [Meet our sprint planning document](https://digitalcommunications.wp.st-andrews.ac.uk/2018/01/30/meet-our-sprint-planning-document/) - The sprint planning document is a tool we've developed to help us keep track of our goals and commitments from sprint to sprint. - [Bringing in the stakeholders](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/02/bringing-in-the-stakeholders/) - For the new research website, the digital communications team plans to work directly alongside our stakeholders to iteratively build a website everyone is happy with. - [Launch of new website design](https://digitalcommunications.wp.st-andrews.ac.uk/2008/09/11/launch-of-new-website-design/) - Following consultation with staff and students, and nearly nine months of work we launched the new website design for the University of St Andrews during the early evening of Monday (8 September). Unlike the website launch in May 2007, which combined for the first time all 27 of the support unit websites into one enterprise-wide - [The Town and Beyond sections now have content!](https://digitalcommunications.wp.st-andrews.ac.uk/2008/10/31/the-town-and-beyond-sections-now-have-content/) - After nearly a year and a half of saying that we should do something about it, I've just added more content to the previously sadly lacking The Town and Beyond sections within Current Staff and Current Students. Most of the content is now links to external websites (no use making more work for myself than - [First steps into mobile](https://digitalcommunications.wp.st-andrews.ac.uk/2010/08/12/first-steps-into-mobile/) - I thought I would try and take the advice of Brian Kelly who has suggested that web team members write a post a month about their work. It is particularly interesting that after coming back from IWMW I was struck by just how much focus there was on the mobile web. It felt like it - [Making the Student Handbook mobile-friendly](https://digitalcommunications.wp.st-andrews.ac.uk/2010/08/13/making-the-student-handbook-mobile-friendly/) - Yesterday I wrote a post about our first steps into the mobile web. Today I will look at what I had to do to make it happen. Learning about the principles The first step was to think about the principles behind mobile web design. I am well versed in the principles behind desktop web design, - [Two useful resources when planning Web projects](https://digitalcommunications.wp.st-andrews.ac.uk/2011/08/23/two-useful-resources-when-planning-web-projects/) - Web ReDesign 2.0 A few years ago I came across this really excellent book by Kelly Goto and Emily Cotler: Web ReDesign 2.0: Workflow that Works (New Riders, 2005). In 10 chapters Kelly and Emily lead you through the workflow of a complete website redesign. They break the process down into five phases: Define the - [A change in role](https://digitalcommunications.wp.st-andrews.ac.uk/2013/03/19/a-change-in-role/) - This month, I have begun a secondment to Admissions. I will still be working on web projects. But my focus for the next 18 months will be on webpages for Admissions and Corporate Communications. From my point of view, there are a few different motivations behind the move. After over three great years working as - [Trello now has a calendar view](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/11/trello-now-has-a-calendar-view/) - It's no secret that we are big fans of Trello here. A fabulous feature they added in August—which may make the tool more useful to some people—is the addition of a calendar view. For as long as I can remember, Trello has always had the ability to set due-dates on cards. These dates turn orange - [What makes for a good set of requirements?](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/16/what-makes-for-a-good-set-of-requirements/) - Top 15 criteria for what makes a good set of project requirements. - [Designing in the browser](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/23/designing-in-the-browser/) - As we begin to transition towards a mobile-friendly design and workflow, I'm thankful that for the last five or six years we've been designing primarily in the browser, rather than in graphic editing applications such as Adove Photoshop or Corel PaintShop Pro. I'm one of these people that usually has numerous books on the go at the - [Own your bad news](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/11/own-your-bad-news/) - What do you do when something goes wrong; when something goes wrong in an obvious and public way? Should you tell your users that you're dealing with it, even if at that point you have no idea what's causing the problem? Or do you just buckle down and try to fix it as soon as possible, - [Isolation](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/21/isolation/) - "People can feel isolated, starved of inspiration, even when working alongside others, if the organization’s structure and environment make it hard to keep ideas flowing."—Andy Clarke - [On your own in the office over the spring break?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/19/on-your-own-in-the-office-over-the-spring-break/) - The students have now gone on their spring vacation. Soon colleagues too will be slipping away for a break, leaving you alone in the office. If—like me—that's going to leave you on your own at your web team HQ to look after the whole of the internet singlehandedly, then why not load up CODING.FM in - [Leet service desk calls](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/06/leet-service-desk-calls/) - This morning I logged into UniDesk, our IT Service Desk incident management system, and noticed that the calls assigned to me next to the calls assigned to the whole web team read: 1337. That's so 1337! (Using leetspeak, an alternative alphabet for the English language, it reads: elite.) We've been making a particular effort to - [Which browsers do you support?](https://digitalcommunications.wp.st-andrews.ac.uk/2012/06/14/which-browsers-do-you-support/) - I'm currently working on a document of guidelines for our web team and web developers. Something that I've been asked to include is to indicate which browsers we support. Digging around, for example, Yahoo! have their fine Graded Browser Support page which lists specific version numbers of various browsers. Google Apps, on the other hand, supports - [IWMW 2012 in Edinburgh](https://digitalcommunications.wp.st-andrews.ac.uk/2012/07/24/iwmw-2012-in-edinburgh/) - About a month ago (this blog post has taken ages to write) I travelled down to Edinburgh with my colleague Duncan for the annual Institutional Web Management Workshop (IWMW) which this year was being hosted by the University of Edinburgh under the theme of "Embedding Innovation". Venue This was my fourth or fifth IWMW conference, since - [Hardboiled Web Design](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/22/hardboiled-web-design/) - This time next month my colleague Chris and I will be sitting in the Surgeons’ Hall on Nicholson Street in Edinburgh at Andy Clarke’s Hardboiled Web Design workshop. I’ve just started reading his latest book, of the same name, published by Five Simple Steps and it is excellent. As it says in the blurb: “It’s - [A few highlights from IWMW 2010](https://digitalcommunications.wp.st-andrews.ac.uk/2010/07/29/a-few-highlights-from-iwmw-2010/) - A couple of weeks ago I attended my fourth Institutional Web Management Workshop (IWMW 2010), which this year took place at the University of Sheffield. (Twitter tag: #iwmw10) The event provides an opportunity for those involved in institutional Web management (mostly universities and colleges) to hear about case studies, share best practices, find out about new, - [Horizon scanning at IWMW10](https://digitalcommunications.wp.st-andrews.ac.uk/2010/07/29/horizon-scanning-at-iwmw10/) - Earlier this month Gareth and I attended the Institutional Web Management Workshop 2010 (IWMW10), held at the University of Sheffield. It was my first time at IWMW, and since I still feel slightly new to the Web in a higher education environment, it was a good opportunity for me to take in the sorts of - [Opera Software University Seminar](https://digitalcommunications.wp.st-andrews.ac.uk/2008/10/21/opera-software-university-seminar/) - Yesterday Steve and I attended the Opera Software University Seminar being held in the Jack Cole Building (the School of Computer Science). Opera has been one of my favourite browsers for years -- from the days that you had to pay for it! -- so it was really interesting to hear from the company themselves - [Web team drop-in clinic](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/05/web-team-drop-in-clinic/) - This afternoon (12:00 - 14:00) the Web team ran our third monthly drop-in clinic. By popular demand here are some reflections on how it went. How it all began Every now and then I'll be chatting with someone, usually having bumped into them in the street or in Boots the Chemist, and the conversation comes - [Adapting processes for the digital era](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/12/adapting-processes-for-the-digital-era/) - The Guardian's agile processes showcase digital best practice Paul Boag notes how the Guardian has changed the way it works to remain relevant in the digital era. While many businesses in particular sectors have struggled to adapt, the Guardian shows signs of being able to adapt. Whenever we encounter something new we endeavour to fit - [Hero banners: Why are they so attractive?](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/09/hero-banners/) - The digital communications team explore hero banners and the design theories that make them so effective. - [Feedback for web authors](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/10/feedback-for-web-authors/) - We can support authors by providing useful data about their readership, building a community of support, and acknowledging and showcasing success stories. - [Top task performance indicators](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/20/top-task-performance-indicators/) - With three rounds of testing, top task success rates can increase from 80% to 90%. - [Identifying your website's Top Tasks](https://digitalcommunications.wp.st-andrews.ac.uk/2017/05/30/identifying-your-websites-top-tasks/) - Top Task management is about streamlining your site by focusing on the content that matters most to your users. - [What our version numbers mean](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/17/what-our-version-numbers-mean/) - By the end of March we will have reached a milestone: version 1.0.0 of the digital pattern library. As I write this, we are currently on version 0.22.0. But what exactly do those version numbers mean? Semantic versioning Tracking changes in something like the digital pattern library is important. It helps people know what version - [Parents/guardians of new students survey - the results](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/10/parentsguardians-of-new-students-survey-the-results/) - We ran a parent/guardian survey to see what information they considered important when helping their student decide where to study at university. - [Prospective undergraduate student survey - the results](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/16/prospective-undergraduate-student-survey-the-results/) - The results of a survey of potential undergraduate students we undertook to establish what information they are interested in when applying to university. - [Central data - why it's important](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/14/central-data-why-its-important/) - Why is centralised data beneficial when creating user-centred design through a digital prospectus at the University of St Andrews. - [MySaint, the new University portal](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/06/mysaint-the-new-university-portal/) - MySaint, the new University portal, will launch this week. MySaint will work as a central hub for access to the tasks, links and systems that users use every day. - [Our news templates and content types](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/05/our-news-templates-and-content-types/) - One of the key functions of the University of St Andrews’ website is to promote the research findings, teaching excellence and current initiatives of the University. We have a variety of stakeholders that we want to communicate this news to, including: students (past, present and future), staff, colleagues at other institutions, journalists and the general - [Graduation 2016: what the data tells us](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/01/graduation-2016-what-the-data-tells-us/) - A run down of the data from the 2016 Graduation webpages to see how they performed and how user behaviour has changed compared to last 2015 - [Do you really need an app for that?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/29/do-you-really-need-an-app-for-that/) - You can make an app for just about any purpose, but should you really? - [Ask a question: the University's FAQ system](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/29/ask-a-question/) - By monitoring the way users interact with "Ask a question" we can improve information on the University website to help reduce the number of queries made. - [Making University news digital](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/19/making-university-news-digital/) - Research has shown that digital users are rarely interested in the press release articles which are often shown under a ‘News’ heading on a university website. Back in 2013, Paul Boag quoted a report from Chris Scott who stated that “less than 1% of visitors view a news release.” The digital communications team at the - [Benchmarking university websites](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/10/benchmarking-university-websites/) - We wanted to benchmark our website against other university websites, both within the UK and worldwide to see how we compare with things like responsive design, intranet usage and standardised school sites. To do this I visited the websites for each Scottish, top 100 UK (The Completed University Guide) and top 50 world (Time Higher - [Digital prospectus business case](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/02/digital-prospectus-business-case/) - On Wednesday 16 September, the Digital Communications Portfolio Board approved a business case for redevelopment of the external University website. In essence, what we will be creating is a digital prospectus where all information about undergraduate and postgraduate taught courses is provided in one place. We will be using our agile project management approach to improve - [Visual design principles for the University of St Andrews website](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/30/visual-design-principles/) - Re-visualising a website effectively isn’t just about making it look “pretty”. Many different visual design theories are put into practice. - [An introduction to the Digital pattern library](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/16/an-introduction-to-the-digital-pattern-library/) - The Digital pattern library is an evolving set of design patterns underpinning a new digital approach for the University of St Andrews. - [Mobile first and responsive design](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/03/mobile-first-and-responsive-design/) - The core design mission of the new St Andrews website is to cater for mobile, that is rapidly becoming the dominant medium for web. - [Why is the user important?](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/25/why-is-the-user-important/) - As we may have mentioned a few times already, the digital communications team is committed to a user centred approach to our work: whether that be research, design, content or build. We have placed users at the heart of the decisions we make, which is, in some areas, a radical departure from the way that - [The digital retrospective summary](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/07/the-digital-retrospective-summary/) - An overview of the University-wide digital retrospective held during the first Digital Forum meeting. - [All about newsletters](https://digitalcommunications.wp.st-andrews.ac.uk/2019/06/10/all-about-newsletters/) - A summary of the May Digital Forum which focused on internal digital newsletters and newsletter best practice. - [TERMINALFOUR conference - T44U 2015](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/12/terminalfour-conference-t44u-2015/) - From 12 to 13 of November, Steve and I travelled to Dublin for the annual T44U (TERMINALFOUR for you) conference to meet the makers of Site Manager, our content management system, learn about what they're doing, where they're going with the new versions as well as pick up some developer tips and tricks. All in - [TerminalFour version 8 - T44U 2015](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/18/terminalfour-version-8-t44u-2015/) - This is the second instalment of our coverage of the TerminalFour for you conference (T44U 2015). The first instalment covered company updates, strategy and product updates. An exciting part of the T44U 2015 conference was a session on the forthcoming updates to Site Manager. The new version actually contains quite a lot more than is - [T44U - Glasgow 2018](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/05/t44u-glasgow-2018/) - Summary of the T44U (TerminalFour) user group meeting in Glasgow on 6 February 2018. - [Scottish Web Folk](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/12/scottish-web-folk/) - On Friday 18 March, Carley and I travelled to the University of Edinburgh for the quarterly gathering of the Scottish Web Folk. The Scottish Web Folk is a bit like a ceilidh. But there's no music, and everyone there is from a Scottish university web or digital team. And instead of dancing we sit and talk about issues - [Scottish Web Folk – insights into course search](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/23/scottish-web-folk-insights-into-course-search/) - We learned at Scottish Web Folk that St Andrews is one of the few universities attempting to replace course search with a subject-led approach. - [Scottish Web Folk meeting](https://digitalcommunications.wp.st-andrews.ac.uk/2017/12/23/scottish-web-folk-meeting/) - Scottish Web Folk is an informal group for anyone who works in digital in higher education in Scotland. The group meets three or four times a year at one of the universities in Scotland. It's a great opportunity to meet up to share best practice and to learn from each other. Over the years, the - [Scottish Web Folk: research, SEO and GDPR](https://digitalcommunications.wp.st-andrews.ac.uk/2018/05/25/scottish-web-folk-research-seo-and-gdpr/) - We attended the May 2018 Scottish Web Folk which centred around research webpages, SEO, GDPR and search tools. - [Reflections on IWMW 2014](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/30/reflections-on-iwmw-2014/) - This month I attended the Institutional Web Management Workshop at Northumbria University. The conference, aimed mainly at university web managers, has been running for 18 years. The theme of this year was rebooting the web, after a participant at last year’s IWMW suggested the event needed rebooting. But it feels like the entire institutional web - [Digital transformation and the startup playbook](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/30/digital-transformation-and-the-startup-playbook/) - This is the first of a series of reflections on this year's Institutional Web Management Workshop. Read an introductory post. Why we need to transform the way we do digital On day one of IWMW we were treated to an inspiring talk by Paul Boag from the digital agency Headscape. At the University of St Andrews - [Improving user experience and fostering change](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/31/improving-user-experience-and-fostering-change/) - This is the second of a series of reflections on this year's Institutional Web Management Workshop. Read an introduction and the other posts. Following Ross Ferguson's inspiring talk, further food for thought was provided by Neil Allison, head of user experience at the University of Edinburgh. He posed the question: what’s with user experience in - [Different digital models](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/31/different-digital-models/) - This is the third of a series of reflections on this year's Institutional Web Management Workshop. Read an introduction and the other posts. On day three of IWMW we heard from Hiten Vaghmaria, head of digital development at the University of Westminster, and his colleague Suvi Streatfield. Hiten discussed the shape of his internet and - [The digital vision](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/01/the-digital-vision/) - This is the fourth of a series of reflections on this year’s Institutional Web Management Workshop. Read an introduction and the other posts. The final session asked: “what is our vision for the institutional web and can we implement that vision?” This was led by a panel of Stephen Emmott (London School of Economics), Mike McConnell - [Social media and statistics](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/04/social-media-and-statistics/) - This is part of a series of reflections on this year’s Institutional Web Management Workshop. So far the posts have looked at themes surrounding digital transformationand organisational change. Read an introduction and the other posts. But away from those big ideas were some other useful insights about our jobs. This post looks at some advice on social - [Portals: learning lessons from Edinburgh](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/21/portals-learning-lessons-from-edinburgh/) - This is part of a series of reflections on this year’s Institutional Web Management Workshop. Read an introduction and the other posts. On the final day of IWMW there was an entertaining and useful talk about portals by Martin Morrey from the University of Edinburgh. Their MyEd portal was a source of inspiration when the University of - [IWMW 2015: An introduction](https://digitalcommunications.wp.st-andrews.ac.uk/2015/08/18/iwmw-2015-an-introduction/) - I was lucky enough to attend IWMW - Institutional Web Management Workshop - 2015 a couple of weeks ago. The theme of this year's session was "Beyond digital: transforming the institution", which, if you've read any of our recent blog posts, you'll know was of real interest to the team here. This week, I'll be posting - [IWMW 2015: Agile content](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/05/iwmw-2015-agile-content/) - Considering that the digital communications team is committed to working in an agile manner, and I'm the lead digital content person for the University, a workshop titled "Working in an agile way: content creation, delivery and standards" was always going to appeal to me. It was actually the main reason that I jumped at the chance - [IWMW 2016: Google analytics masterclass](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/26/iwmw-2016-google-analytics-masterclass/) - Based on a Google Analytics masterclass given by Martin Hawksey at the Institutional Web Management Workship (IWMW) at Liverpool in 2016. - [Agile usability testing at IWMW 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/07/agile-usability-testing-at-iwmw-2016/) - A post which looks at how usability testing can fit in with an Agile methodology. Info on the categorisation and prioritisation of usability issues. - [IWMW 2016 highlights](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/23/iwmw-2016-highlights/) - A summary of the Institutional Web Management Workshop that took place at Liverpool Moore University between 21 and 23 June 2016 - [IWMW 2017 - top five developer ideas](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/28/iwmw-2017-top-five-developer-ideas/) - Summary of the top five lessons we learn't from IWMW 2017 from a web development perspective. - [IWMW 2018: Let’s improve our training](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/27/iwmw-2018-lets-improve-our-training/) - Recently, I attended the IWMW(Institutional Web Management Workshop) 2018, a UK-wide conference for anyone working in digital in higher education. Roughly 150 delegates attended from all over the UK and Ireland. Every university’s digital team provides training for their internal staff to some extent. While St Andrews is a front-runner in terms of the training - [BarCamp on Sublime Text 3](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/20/barcamp-on-sublime-text-3/) - In order to try to improve our skills and share knowledge within the team we are currently trialling weekly, informal 'BarCamps' within the team. Today we had our second, focusing on the code editor Sublime Text 3, which is currently in beta. I've been using Sublime Text for a couple of years now, having moved - [2020 social media review](https://digitalcommunications.wp.st-andrews.ac.uk/2021/03/04/2020-social-media-review/) - #post_excerptIn 2020 the University had to use social media like never before to inform, entertain and keep connected with our audience. - [The information scent of links](https://digitalcommunications.wp.st-andrews.ac.uk/2021/03/09/the-information-scent-of-links/) - When looking at links on a web page, how do you decide which one will take you closer to your goal? You’ll choose the one with the highest information scent – the link with relevant terms and context that you think will help you progress to your goal. This post is a summary of Raluca - [How do you write for different audiences?](https://digitalcommunications.wp.st-andrews.ac.uk/2021/02/17/how-do-you-write-for-different-audiences/) - When a website only has one audience, it is easy to understand and cater for user needs. More often than not, though, websites have multiple audiences, and you need to communicate very similar information in different ways for each of these groups. This is something we will be dealing with as we progress with the - [Using QR codes in 2021](https://digitalcommunications.wp.st-andrews.ac.uk/2021/02/11/using-qr-codes-in-2021/) - Of all the things that made a comeback in the last year, I did not expect QR codes to become so relevant again. They have been popping up in more places than ever throughout the Covid-19 pandemic, and with good reason too. They are an accessible contactless interaction method to share data and information. QR - [New sustainability website](https://digitalcommunications.wp.st-andrews.ac.uk/2021/02/09/new-sustainability-website/) - We launched a new sustainability section of the website on Thursday, 28 January 2021. This new section replaces many pages previously scattered across the University website. It brings together information about sustainability at the University in a single place and is aimed at both external and internal audiences. Background The Environment Team approached us mid-2019 - [Covid-19 information landing page update](https://digitalcommunications.wp.st-andrews.ac.uk/2021/02/04/covid-19-information-landing-page-update/) - We have updated the Covid-19 information landing page entirely based on usage data.We have updated the Covid-19 information landing page by analysing usage data to understand user needs in terms of our key purpose: helping staff and students to protect each other keeping our community informed about national and local guidance sharing resources and links to support networks. We know that members of our community are keen - [Searching the module catalogue with Funnelback](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/19/searching-the-module-catalogue-with-funnelback/) - We have recently revamped the University’s module catalogue to take advantage of a number of Funnelback features, delivering a more sophisticated search algorithm and returning higher quality results. In this blog post, I am going to discuss the steps taken to set up the key search features used in the module catalogue. This article is - [How we worked remotely as a team during a snow storm](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/29/how-we-worked-remotely-as-a-team-during-a-snow-storm/) - At the start of March 2018 the UK was hit by a snow storm known as "The Beast from the East". The Met Office issued multiple red warnings for Scotland and as a result the University of St Andrews, among many other institutions and businesses, urged their staff not to travel into work. This inevitably - [Six accessible WordPress themes that we use on our multisite](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/05/six-accessible-wordpress-themes-that-we-use-on-our-multisite/) - With the UK Government accessibility requirements affecting the University from September 2020, the Digital Communications team are making sure that all areas of the University website are accessible. This includes our WordPress multisite and we’ve decided to offer only the following six themes at this time that meet at least the level AA requirements of - [Bad UX design fails](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/14/bad-ux-design-fails/) - Brace yourself as I, a digitally dependent millennial, tear apart common user experiences that are a chronic annoyance. - [From strings to things](https://digitalcommunications.wp.st-andrews.ac.uk/2021/01/12/from-strings-to-things/) - How to use Schema.org metadata and tools from Google to help search engines find your content. - [Fleets: What are they and how can a university use them?](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/16/fleets-what-are-they-and-how-can-a-university-use-them/) - Twitter launched a new story feature for their mobile app in November 2020 called 'Fleets'. - [Academic Schools project](https://digitalcommunications.wp.st-andrews.ac.uk/2020/06/25/academic-schools-project/) - The Academic Schools project has lasted nearly two years. With the launch of the School of Biology on 4 June 2020 it brought to completion the redesign of 24 different websites. The project has been completed on time, which is a huge achievement for everyone involved – IT Services, digital communications team, BTPO, computer officers, - [Inclusive design for social media](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/17/inclusive-design-for-social-media/) - Although not a requirement of WCAG 2.1 compliance standards, inclusive design must also be built into our social media channels. - [Improving video accessibility](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/03/improving-video-accessibility/) - Recent updates to the digital pattern library include improved support and guidance for making embedded videos and audio more accessible. Video content is more important than ever with 71% people watching more videos than they did a year ago, and video content is predicted to make up to 81% of internet traffic by 2021. The - [How to set up an intranet project in 11 steps](https://digitalcommunications.wp.st-andrews.ac.uk/2020/12/04/how-to-set-up-an-intranet-project-in-11-steps/) - 11 setup step that successful intranet projects follow. - [Accordion icons](https://digitalcommunications.wp.st-andrews.ac.uk/2020/10/29/accordions-icons__trashed/) - An accordion is a content block that can be expanded to reveal hidden information, usually to shorten the length of a page that contains large amounts of text. Accordion icons differ greatly across the web, either in the graphic used to represent them or the way these function upon user interaction. User study The Nielsen - [For content-driven sites, answer questions, don’t try to grab attention](https://digitalcommunications.wp.st-andrews.ac.uk/2020/11/04/for-content-driven-sites-answer-questions-dont-try-to-grab-attention/) - Content creators often get stuck thinking too much about what the organisation wants to say rather than what their users want to know. - [How the University manages existing content](https://digitalcommunications.wp.st-andrews.ac.uk/2020/11/03/how-the-university-manages-existing-content/) - The digital communication team has various processes in place to ensure that all web content is regularly reviewed. - [Mobile app onboarding](https://digitalcommunications.wp.st-andrews.ac.uk/2020/10/15/mobile-app-onboarding/) - App onboarding is the process of getting users familiar with a new interface, by using interface elements that are not part of the regular app interface. - [Prioritising search results to maximise user engagement](https://digitalcommunications.wp.st-andrews.ac.uk/2020/10/13/prioritising-search-results-to-maximise-user-engagement/) - The importance of having the correct web page listed in the top few search results has long been known. However, in some cases only a single result gets the attention of users. This has an impact for the University website both in terms of SEO and also how we maintain and develop our own search - [Gateway pages for PDFs](https://digitalcommunications.wp.st-andrews.ac.uk/2020/09/10/gateway-pages-for-pdfs/) - Gateway pages allow users to see important information in an HTML web page without having to download a full PDF document. - [Text scanning patterns](https://digitalcommunications.wp.st-andrews.ac.uk/2020/09/08/text-scanning-patterns/) - Text scanning is an effective method that allows users to quickly find the information they are looking for without having to read the a whole web page. - [How to film a vlog](https://digitalcommunications.wp.st-andrews.ac.uk/2020/08/27/how-to-film-a-vlog/) - Pointers and top tips to apply when filming your first vlog. - [Writing a video description for YouTube](https://digitalcommunications.wp.st-andrews.ac.uk/2020/07/01/writing-a-video-description-for-youtube/) - Video descriptions can be as valuable as a video title. A video description helps viewers, and YouTube's algorithm, understand the content of a video. - [How to use Track Changes in Word](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/10/how-to-use-track-changes-in-word/) - Track Changes allows you to show any markups, changes or comments made to a document. This post teach you how to use Track Changes to edit Word documents, and how to accept or reject those changes as a reviewer. - [Working from home: online collaboration](https://digitalcommunications.wp.st-andrews.ac.uk/2020/03/09/working-from-home-online-collaboration/) - The digital communications team recommend certain tools as well as provide advice to facilitate work and maintain productivity when working from home. - [Remote staff training – lessons from Covid-19](https://digitalcommunications.wp.st-andrews.ac.uk/2020/05/14/remote-staff-training-lessons-from-covid-19/) - Tops lessons learned about training staff remotely during Covid-19. - [Optimising images for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2020/05/11/optimising-images-for-the-web/) - Image optimisation allows you to upload high-quality images at the smallest possible file size. This means that image loading times are much quicker when you optimise your image for the web. - [Keyboard accessibility improvements to the University website](https://digitalcommunications.wp.st-andrews.ac.uk/2020/04/22/keyboard-accessibility-improvements-to-the-university-website/) - The latest release of the digital pattern library (DPL) includes improved support for users who rely on a keyboard to browse our web pages. - [Adapting your social media use](https://digitalcommunications.wp.st-andrews.ac.uk/2020/03/23/adapting-your-social-media-use/) - Handy tips on how you can adapt your social media use during the coronavirus pandemic. - [Accessibility for the Web - new digital visa course](https://digitalcommunications.wp.st-andrews.ac.uk/2020/02/27/accessibility-for-the-web-new-digital-visa-course/) - Accessibility for the Web is a new compulsory course for the digital visa training programme. - [Designing for users with anxiety or panic disorders](https://digitalcommunications.wp.st-andrews.ac.uk/2020/02/25/designing-for-users-with-anxiety-or-panic-disorders/) - This guidance is for web and digital professionals who want to make sure that their service is optimised for users who have anxiety or panic disorders. - [New subject page design](https://digitalcommunications.wp.st-andrews.ac.uk/2020/02/17/new-subject-page-design/) - Since autumn 2018, the digital communications team has been looking at how to improve the University’s subject pages to better meet users’ needs. As part of this process, we created a new design for the subject pages. The subject pages act as landing pages for all prospective students who are interested in finding out about - [New design for MySaint, Moodle and MMS](https://digitalcommunications.wp.st-andrews.ac.uk/2020/01/29/new-design-for-mysaint-moodle-and-mms/) - MySaint, Moodle and MMS have been updated with a new look and feel so they are more accessible and responsive on mobile devices. - [Advanced writing for the web- new digital visa course](https://digitalcommunications.wp.st-andrews.ac.uk/2020/01/27/advanced-writing-for-the-web-new-digital-visa-course/) - 'Advanced writing for the web' is a new optional course for the digital visa training programme. - [Designing for users with physical or motor disabilities](https://digitalcommunications.wp.st-andrews.ac.uk/2019/11/08/designing-for-users-with-physical-or-motor-disabilities/) - This guidance is for web and digital professionals who want to make sure that their service is optimised for users with physical or motor disabilities. - [New team member](https://digitalcommunications.wp.st-andrews.ac.uk/2020/01/22/new-team-member-5/) - Hi, my name is Tommy and on 6 January I became the latest member to join the digital communications team at the University of St Andrews as a web developer. - [Squiz Summit 2019](https://digitalcommunications.wp.st-andrews.ac.uk/2020/01/06/squiz-summit-2019/) - Back in November 2019, I attended the Squiz Summit in Edinburgh. The summit is an annual event that brings together Squiz staff with their customers, to share in their experiences of using Squiz products. For the past year, the University has been using Squiz’s Funnelback search functionality to power our main site search. The event - [How we are treating cookie consent](https://digitalcommunications.wp.st-andrews.ac.uk/2019/12/18/how-we-are-treating-cookie-consent/) - How we are treating cookie consent in practice across the University website. - [Web developer vacancy](https://digitalcommunications.wp.st-andrews.ac.uk/2019/11/06/web-developer-vacancy/) - Information about the Web developer job at the University of St Andrews - [How to start a podcast](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/30/how-to-start-a-podcast/) - Starting your own podcast can be daunting project. Here's the basics on getting started. - [Digital standards: a design refresh](https://digitalcommunications.wp.st-andrews.ac.uk/2019/11/05/digital-standards-a-design-refresh/) - See the newly updated digital standards! - [E-A-T and search engine optimisation](https://digitalcommunications.wp.st-andrews.ac.uk/2019/10/25/e-a-t-and-search-engine-optimisation/) - How to reassess and improve content for SEO in light of Google's algorithm updates. - [My social media toolkit](https://digitalcommunications.wp.st-andrews.ac.uk/2019/10/17/my-social-media-toolkit/) - A collection of online resources that can be used to make managing a social media account easier. - [Designing for users with dyslexia](https://digitalcommunications.wp.st-andrews.ac.uk/2019/10/14/designing-for-users-with-dyslexia/) - This guidance is for web and digital professionals who want to make sure that their service is optimised for users with dyslexia. - [Music website survey](https://digitalcommunications.wp.st-andrews.ac.uk/2019/09/19/music-website-survey/) - We need your help to improve the music website in line with the launch of the new Laidlaw Music Centre building. - [Designing for users with low vision](https://digitalcommunications.wp.st-andrews.ac.uk/2019/08/21/designing-for-users-with-low-vision/) - This guidance is for web and digital professionals who want to make sure that their service is optimised for users with low vision. - [Advertising on Facebook](https://digitalcommunications.wp.st-andrews.ac.uk/2019/08/08/advertising-on-facebook/) - A summary of the July digital forum which focused on Facebook advertising. - [Designing for users of screen readers](https://digitalcommunications.wp.st-andrews.ac.uk/2019/07/29/designing-for-users-of-screenreaders/) - Users of screen readers can benefit from accessible web-based services. This guidance is for web and digital professionals who want to make sure that their service is optimised for users of screen readers. - [How to make PDFs accessible](https://digitalcommunications.wp.st-andrews.ac.uk/2019/07/15/how-to-make-pdfs-accessible/) - A brief guide on quick ways to make your PDFs accessible. - [Designing for users on the autistic spectrum](https://digitalcommunications.wp.st-andrews.ac.uk/2019/07/08/designing-for-users-on-the-autistic-spectrum/) - Users on the autistic spectrum can benefit from accessible web-based services. This guidance is for web and digital professionals who want to make sure that their service is accessible for users on the autistic spectrum. - [Summer Graduation 2019 live stream data](https://digitalcommunications.wp.st-andrews.ac.uk/2019/07/03/summer-graduation-2019-live-stream-data/) - In June 2019, nine graduation ceremonies were live streamed via YouTube. Here is an analysis of the user data from those days. - [Findings from Funnelback search usability testing](https://digitalcommunications.wp.st-andrews.ac.uk/2019/06/27/findings-from-funnelback-search-usability-testing/) - A summary of the Funnelback search usability test findings. - [How to make videos accessible with closed captions](https://digitalcommunications.wp.st-andrews.ac.uk/2019/06/21/how-to-make-videos-accessible-with-closed-captions/) - Captions provide a way for users with hearing impairments to have equal access to video content. They include dialogue and sound and musical cues. - [Student design sprint prototype](https://digitalcommunications.wp.st-andrews.ac.uk/2019/06/05/student-design-sprint-prototype/) - The digital communications team have created a prototype of a redesigned MySaint which captures the solutions students came up with at a design sprint. - [Capitalising job titles: an update to University house style](https://digitalcommunications.wp.st-andrews.ac.uk/2019/04/29/capitalising-job-titles-an-update-to-university-house-style/) - University house style now allows for job titles to be capitalised. - [Revised T4v8 training](https://digitalcommunications.wp.st-andrews.ac.uk/2019/05/30/revised-t4v8-training/) - Staff must now pass an online Moodle quiz in addition to completing training to gain access to T4v8. - [New School websites usability findings](https://digitalcommunications.wp.st-andrews.ac.uk/2019/05/23/new-school-websites-usability-findings/) - Findings from the usability tests which took place to measure the usability of the new Schools websites. - [Hero banner redesign](https://digitalcommunications.wp.st-andrews.ac.uk/2019/04/19/hero-banner-redesign/) - We have taken feedback into consideration and optimised the hero banner used for University homepages. - [How to add image files to T4v8](https://digitalcommunications.wp.st-andrews.ac.uk/2019/04/11/how-to-add-image-files-to-t4v8/) - A step-by-step guide to correctly uploading image files to the media library in T4v8. - [New URL shortening service](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/06/new-url-shortening-service/) - We have created a simple URL shortening service using T4 and a meta tag - [Design sprints](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/16/design-sprints/) - A design sprint is a framework for answering critical business questions through design, prototyping, and testing. The design sprint process allows the users and stakeholders of a product/project to fully understand any problems, and then collaboratively generate design ideas to a possible solution. - [Redesign of University maps](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/28/redesign-of-university-maps/) - The University maps page has been redesigned to make it more user centred and mobile friendly. - [The meeting formerly known as ‘DAB’](https://digitalcommunications.wp.st-andrews.ac.uk/2019/02/04/the-meeting-formerly-known-as-dab/) - Introducing the new DAB. AKA, the Digital Forum! This University-wide meeting will be discussion-led and feature workshops on digital best practice. - [Student portal design sprint findings](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/25/student-portal-design-sprint-findings/) - A summary of the design sprint with students which sought to help redesign certain elements of the student portal. - [Taking part in an Instagram takeover](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/15/taking-part-in-an-instagram-takeover/) - Our Instagram takeover schedule fills up quickly, so if you are interested in taking part please remember to submit your request as soon as possible. - [Digital learning and teaching design sprints](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/11/digital-learning-and-teaching-design-sprints/) - We are running two design sprints to help improve the ‘My Courses’ portal for current students and the digital teaching environment for members of academic staff. - [Common content mistakes - revisited](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/12/common-content-mistakes-revisited/) - How to keep an eye out for some of the mistakes you may be likely to make when writing for the web. - [Why we use YouTube instead of Vimeo](https://digitalcommunications.wp.st-andrews.ac.uk/2019/03/04/why-we-use-youtube-instead-of-vimeo/) - We have decided to no longer upload new video content to our Vimeo channel. All new content will be uploaded to the University of St Andrews YouTube channel. - [Improvements to accordions](https://digitalcommunications.wp.st-andrews.ac.uk/2019/02/19/improvements-to-accordions/) - We have applied some much needed improvements to the accordion pattern in line with design methodology of GOV.UK. - [Library homepage design sprint](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/14/library-homepage-design-sprint/) - For our first Design Sprint we worked together with people from around the University to improve the library homepage experience. - [Colour palette of University of St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/16/colour-palette/) - All colour is emotive, and the University of St Andrews colour palette has been designed to reflect the values, energy and vitality of our institution. Colour is a key part of our visual identity and care should be taken when choosing appropriate colours from our palette. - [Making the University website accessible](https://digitalcommunications.wp.st-andrews.ac.uk/2019/02/13/making-the-university-website-accessible/) - An introduction to how the University of St Andrews intends to ensure the website is accessible for all users. - [Top areas of school websites](https://digitalcommunications.wp.st-andrews.ac.uk/2019/01/23/top-areas-of-school-websites/) - The digital communications team have reviewed University’s academic Schools website traffic to determine what the most popular parts of the websites are. - [Why to avoid marketese on the web](https://digitalcommunications.wp.st-andrews.ac.uk/2019/02/07/why-to-avoid-marketese-on-the-web/) - Marketese favours promotional language over objective wording. At St Andrews, we aim to avoid marketese on the web at all costs. - [2018 social media review](https://digitalcommunications.wp.st-andrews.ac.uk/2019/01/21/2018-social-media-review/) - In 2018 the University's social media channels were utilised to increase engagement and followers across Facebook, Twitter and Instagram. - [Winter Graduation 2018 live stream data](https://digitalcommunications.wp.st-andrews.ac.uk/2019/01/08/winter-graduation-2018-live-stream-data/) - On Thursday 6 and Friday 7 December 2018, four graduation ceremonies were live streamed via YouTube. Here is an analysis of the user data from those days. - [IT security event](https://digitalcommunications.wp.st-andrews.ac.uk/2018/12/17/it-security-event/) - We were pleased to attend the IT Services security event on Thursday 8 November 2018, which hosted a number of interesting speakers from different IT security specialisms. The event provided a deeper awareness of IT security from an insider’s perspective and the essential work that individuals and organisations in this industry do to manage and - [Online search usability testing findings](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/29/online-search-usability-testing-findings/) - A summary and findings of the usability test that was used to test the University's search tool. - [Results from mobile usability testing](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/03/results-from-mobile-usability-testing/) - This post provides an overview of the users’ experiences and what digicomms needs to do next with the webpages to ensure they’re meeting user needs. - [Subject and PGT course pages design sprints](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/09/subject-and-pgt-course-pages-design-sprints/) - The digital communications team is running two design sprints to help us redesign the University's subject pages and taught postgraduate course pages. - [What St Andrews web editors do when we’re not writing](https://digitalcommunications.wp.st-andrews.ac.uk/2018/10/19/what-st-andrews-web-editors-do-when-were-not-writing/) - While St Andrews web editors write content which is concise, scannable, objective, and accessible, we also perform a variety of other functions. Here is just a sample of how we fill our time when we’re not writing. - [Social media KPIs](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/29/social-media-kpis/) - I’ve written before about organisations using social media simply because it is expected, without any clear purpose or strategy. Strategy is essential to engage your intended audiences and achieve your objectives - from driving traffic to your website and boosting sales to fundraising or even hiring a new employee. How do you know if your - [New team member](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/08/new-team-member-4/) - Hello my name is Robert, I am a web developer with the digital communications team. - [Featured events criteria](https://digitalcommunications.wp.st-andrews.ac.uk/2018/11/07/featured-events-criteria/) - The events website allows five events to be highlighted. Find out the criteria for these featured events and how you can request your event to be featured. - [Social media guidelines update](https://digitalcommunications.wp.st-andrews.ac.uk/2018/10/31/social-media-guidelines-update/) - The University's social media guidelines have recently been updated to reflect industry changes. These are now available to view in the service manual. - [New social media training courses](https://digitalcommunications.wp.st-andrews.ac.uk/2018/10/08/new-social-media-training-courses/) - The digital visa is launching two new social media training courses; 'An introduction to social media for beginners' and 'Creating a social media strategy'. - [Internship with digital communications - Mhari Nimmo](https://digitalcommunications.wp.st-andrews.ac.uk/2018/08/07/internship-with-digital-communications-mhari-nimmo/) - Mhari Nimmo completed a four-week internship with the digital communications team. You can read about her experience in her own words. - [Calling all web developers!](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/17/calling-all-web-developers-2/) - The digital communications team at University of St Andrews are seeking an experienced Web Developer to join our team of professional web folk. - [Scheduling social media posts](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/25/scheduling-social-media-posts/) - Graduation Week is one of the busiest and most important times of the year for the digital communications team for social media activity, however, scheduling as much social media posts as possible helps to maximise our use of time. - [Internship with digital communications - Sara Fay](https://digitalcommunications.wp.st-andrews.ac.uk/2018/07/23/internship-with-digital-communications-sara-fay/) - Sara Fay completed a four-week internship with the digital communications team. You can read about her experience in her own words below. “Okay now let’s group the post it notes together by category,” Steve says as we all face the colorfully covered white board. I watch everyone surge forward and move with them knowing they - [Paying to post - advertising on Facebook](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/07/paying-to-post-advertising-on-facebook/) - Facebook is one of the biggest platforms for advertising online after Google, find out the top three advantages of advertising on Facebook. - [How we promote our long-form stories](https://digitalcommunications.wp.st-andrews.ac.uk/2017/11/22/how-we-promote-our-long-form-stories/) - Each new long-form has a dedicated communication plan to ensure that it is seen by as many people as possible online and on social media. - [Digital pattern library – version 1.12.0](https://digitalcommunications.wp.st-andrews.ac.uk/2018/06/20/digital-pattern-library-version-1-12-0/) - We have launched version 1.12.0 of the digital pattern library. This release of the DPL features new patterns that will be used on the redesigned research section of the University of St Andrews website. - [Writing long-forms as a team](https://digitalcommunications.wp.st-andrews.ac.uk/2018/06/08/writing-long-forms-as-a-team/) - As part of the research project, two new long-forms stories have been created. The content team decided to write the long-forms together as it allowed for the stories to be created in a short period of time. - [Displaying Wordpress content within TerminalFour](https://digitalcommunications.wp.st-andrews.ac.uk/2018/06/01/displaying-wordpress-content-within-terminalfour/) - This blog post will provide a description of the method that was used to render WordPress content within terminal four. - [Saying goodbye to our intern, Nick](https://digitalcommunications.wp.st-andrews.ac.uk/2018/05/23/saying-goodbye-to-our-intern-nick/) - We recently said goodbye and thank you to our student intern Nick Simon with a picnic in St Mary's Quad. Nick has been part of the digital communication team for the past year and has helped to create and run our social media image bank. - [Digital pattern library – version 1.9.0](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/26/digital-pattern-library-version-1-9-0/) - We have launched version 1.9.0 of the digital pattern library. This release of the DPL features new patterns that will be used on the redesigned news and media centre section of the University website. - [Digital pattern library – version 1.11.0](https://digitalcommunications.wp.st-andrews.ac.uk/2018/05/11/digital-pattern-library-version-1-11-0/) - We have launched version 1.11.0 of the digital pattern library. This release of the DPL features new patterns that will be used on the redesigned research section of the University of St Andrews website. - [Showcasing research through content](https://digitalcommunications.wp.st-andrews.ac.uk/2018/05/03/showcasing-research-through-content/) - We plan to launch the new research showcase section with brand new content in the form of case studies and long-forms to exemplify the research taking place at St Andrews. - [Visual identity of University of St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2018/02/22/visual-identity-of-university-of-st-andrews/) - The University of St Andrews is a global institution and our visual identity reflects our approach to education and the international community that shapes our students and staff. - [Migrating WordPress multisite to WP Engine](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/20/migrating-wordpress-multisite-to-wp-engine/) - The University of St Andrews is moving its WordPress site to WP Engine. - [New team member](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/23/new-team-member-3/) - David Kindness, our newest web developer joined the team on 6 March 2018. - [Google Data Studio training](https://digitalcommunications.wp.st-andrews.ac.uk/2018/03/21/google-data-studio-training/) - Find out about the new digital visa course which covers Google Analytics and how to create your own dashboard in Google Data Studio. - [Universities should be using Snapchat geofilters](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/21/universities-should-be-using-snapchat-geofilters/) - All UK based universities should be utilising Snapchat’s on-demand geofilters for when undergraduate students return in September. - [How to start an email newsletter](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/15/how-to-start-an-email-newsletter/) - What is the best method to keep your loyal customers or fans informed with your latest activity? Most people will answer this with Facebook or Twitter, but these solutions are now so popular your content will quickly become buried in an overly saturated newsfeed. In the digital world, the most direct way to communicate with - [How to create an email newsletter people actually read](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/13/how-to-create-an-email-newsletter-people-actually-read/) - Newsletters are traditionally the best way to keep an audience or community informed with the latest scoop of what’s been happening with your company or department. If you’re a regular internet user with an email account, then it’s likely that you will be subscribed to a few email newsletters. If you’ve ever registered an account - [Images: Quality over quantity](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/09/images-quality-over-quantity/) - The modern web is built on strong visual imagery. Sites like Twitter, Netflix, and even LinkedIn, all utilise large images to add to their sites' appeal, aesthetic, and brand identity. The University of St Andrews' updated web design uses large imagery for the same purpose. You may be thinking, "Right, I've got it. Populate my - [Why is consistency important in web design?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/07/why-is-consistency-important-in-web-design/) - Consistency is a golden-rule in design. To provide a quality experience to your users it is essential that you are consistent in both design and content of your websites. Consistency is the biggest factor that separates a negative experience from a positive one. Consistency 1. Logical coherence and accordance. 2. A harmonious uniformity or agreement - [How to render and export video content for web](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/06/rendering-and-exporting-video-for-web/) - You’ve filmed your video, and you’ve gone to great technical lengths to edit it. Now you need to get your film from the editing suite to the web. Rendering a video for web can be often over-looked and rushed, but there are some essential phrases and terminology you must be aware of to make sure your - [7 essential steps for editing professional videos](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/30/7-essential-steps-for-editing-professional-videos/) - So, you've managed to professionally record video footage and now you're ready to put your shots together to make your video. But, where do you start? Video editing is a daunting task for beginners. Let's explore the essential steps you need to cover to make an awesome video that matches your intended vision. 1. Choosing - [When this blind kitten sees his first rainbow you won't be able to hold back your tears](https://digitalcommunications.wp.st-andrews.ac.uk/2016/02/09/when-this-blind-kitten-sees-his-first-rainbow-you-wont-be-able-to-hold-back-your-tears/) - Gotcha! You have become another victim of a clickbait headline! This article will not restore your faith in humanity nor will it satisfy your craving to read an emotional tale of a blind kitten experiencing a joyous moment. But what this article will do is explain what clickbait headlines are, their effectiveness, and why people - [Flaws in UX design standards: Gesture based navigation](https://digitalcommunications.wp.st-andrews.ac.uk/2016/02/02/flaws-in-ux-design-standards-gesture-based-navigation/) - When Apple introduced the iPhone in 2007, multi-touch technology got mainstream attention and users learned that they could not only point and tap on the interface but also zoom, pinch and swipe it. Gestures became popular among designers and there were many apps that were designed around experimenting with gesture controls. Just like hiding the - [Flaws in UX design standards: Empty states](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/27/flaws-in-ux-design-standards-empty-states/) - An empty state is something that is easily overlooked by inexperienced designers, however, they can be an important factor when it comes to an app’s overall user experience. Sometimes designers see error messages and empty states as blank canvases where there’s a good opportunity to do something creative. But that design phrase that is as - [Flaws in UX design standards: Tutorial overlays](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/14/flaws-in-ux-design-standards-tutorial-overlays/) - Onboarding is a new territory within UX design that is essentially how efficient it is for a new user to board your product or service. It's about allowing the user to make an easy entrance. Recently, users are likely to encounter a tutorial overlay the first time they open a new app on their smart - [Flaws in UX design standards: Icons](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/19/flaws-in-ux-design-standards-icons/) - Due to limited screen estate, it seems like a no brainer to save space by replacing text labels with icons wherever possible. Icons take up less space, they don’t have to be translated, and people are familiar with these after all, right? And every other app utilises icons. So, why not just do it too? - [Flaws in UX design standards: Hidden navigation](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/08/flaws-in-ux-design-standards-hidden-navigation/) - Experienced designers will likely agree that inspiration from other sources is not stealing when it comes to user interface design. It's called "best practice research". One phrase I reiterate when others over-complicate a potential design solution by creating something new is, "why reinvent the wheel?". I mean, if someone else has already solved the problem, - [Why Snapchat is only going to get more popular](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/29/why-snapchat-is-only-going-to-get-more-popular/) - What is Snapchat? Snapchat is a photo messaging application where users can take photos and videos, and send them to a controlled audience which usually consists of their friends. Here are some "Elders" discovering Snapchat for the first time. On each photo/video, which are referred to as “snaps,” users can draw pictures with their finger, - [A useful social media response flow chart for businesses](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/02/social-media-response-flow-chart-for-businesses/) - The following flow chart offers a helpful way to evaluate social media posts, and provides a response strategy for each. - [How to make 404 error pages useful](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/25/404-pages/) - The 404 page is a standard response code in HTTP telling the user that their page cannot be found. - [Why duplicating content creates risk](https://digitalcommunications.wp.st-andrews.ac.uk/2018/02/27/why-duplicating-content-creates-risk/) - Information that is centralised (held in one place) reduces the risk of breaking consumer protection legislation and creating a poor user experience. - [Social media image sizes cheat sheet for 2017](https://digitalcommunications.wp.st-andrews.ac.uk/2017/07/27/social-media-image-sizes-cheat-sheet-for-2017/) - Here is a quick guide to keep you up-to-date on what are the optimal sizes for your images across the top four social media platforms. - [Social media training under maintenance](https://digitalcommunications.wp.st-andrews.ac.uk/2018/02/14/social-media-training-under-maintenance/) - Three new social media courses will be offered as part of the digital visa programme. These will be launched September 2018, and the current course will run on a by-demand basis. - [What not to post on social media](https://digitalcommunications.wp.st-andrews.ac.uk/2018/02/13/what-not-to-post-on-social-media/) - People often ask what kind of content they should be sharing on social media to get the best engagement. While there are no set rules for what works well and what does not, there are some general pitfalls to avoid when it comes to creating content. - [New team member](https://digitalcommunications.wp.st-andrews.ac.uk/2018/02/02/new-team-member-2/) - Hi, my name is Nick. On 15 January, I became the latest member to join the digital communications team. As a web developer, it will be my job to support the delivery of the University’s web projects and to assist in the maintenance of the University’s websites. I am joining the team from Fife Council, - [A 2017 roundup](https://digitalcommunications.wp.st-andrews.ac.uk/2017/12/31/a-2017-roundup/) - 2017 has been a busy year for the digital communications team. In team news, we said goodbye to Felicity, who was our content and social media editor, and to Aaron, our web developer. We have also welcomed John – our new social media and web editor to the team, and are looking forward to welcoming - [360 degree photospheres](https://digitalcommunications.wp.st-andrews.ac.uk/2018/01/16/360-degree-photospheres/) - Our webpages now support photospheres. Photospheres are 360° images using Google VR view, and they allow our users to interact with immersive content. - [Calling all web developers!](https://digitalcommunications.wp.st-andrews.ac.uk/2017/11/14/calling-all-web-developers/) - The digital communications team at University of St Andrews is seeking an experienced Web Developer to join our team of experienced web folk. - [Study at St Andrews: usability results](https://digitalcommunications.wp.st-andrews.ac.uk/2017/12/19/study-at-st-andrews-usability-results/) - An overview of the results from our most recent usability testing, which tested the URI of the Study at St Andrews section. - [Why CSA Outbound will not be in the new style](https://digitalcommunications.wp.st-andrews.ac.uk/2017/12/15/why-csa-outbound-will-not-be-in-the-new-style/) - Why the CSA Outbound hub will sit within Current Students and is not in the new look and feel. - [Understanding how users interact with the alumni and donors website](https://digitalcommunications.wp.st-andrews.ac.uk/2017/11/16/understanding-how-users-interact-with-the-alumni-and-donors-website/) - Using Google Tag Manager to understand how users are interacting with the alumni and donors website. - [Content modelling - is it the future?](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/22/content-modelling-is-it-the-future/) - A summary of how content modelling can be used to understand the structure of the content and their relationships so that it can be agnostic of the distribution method. - [Is parallax scrolling bad for your website?](https://digitalcommunications.wp.st-andrews.ac.uk/2017/07/10/is-parallax-scrolling-bad-for-your-website/) - You may be very familiar with the term or you might just be hearing it for the first time, but you've certainly encountered parallax scrolling at some point. - [2018 digital prospectus launch](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/12/2018-digital-prospectus-launch/) - On Friday 1 September, the digital prospectus for 2018 entry was launched. Find out what changed and how you can request amendments. - [Usability testing around the University](https://digitalcommunications.wp.st-andrews.ac.uk/2017/09/14/usability-testing-around-the-university/) - Want to know how to conduct usability testing? This post looks at the process involved if you're considering it. - [How and why we QA](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/30/how-and-why-we-qa/) - We use a kanban board approach to tracking work. We introduced rules around the testing or QA phase. This post explores why and what we have learned. - [Planning new website hubs for Collaborations and Study Abroad](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/23/planning-new-website-hubs-for-collaborations-and-study-abroad/) - One of the projects in our external website programme of work is focused on improving the user experience of students who are interested in studying abroad. - [I've set out on a new adventure](https://digitalcommunications.wp.st-andrews.ac.uk/2017/07/30/ive-set-out-on-a-new-adventure/) - As I write this, I've been working remotely for the digital communications team for a little over a month now and will formally leave at the end of July. The reason being that my wife needed to move to Philadelphia for the next year to do research in the archives there—and I quite like her, - [Interning with digital communications](https://digitalcommunications.wp.st-andrews.ac.uk/2017/08/03/interning-with-digital-communications/) - Nick Simon blogs about his four-week experience on the summer internship scheme with digital communications. - [Working with digicomms: a case study](https://digitalcommunications.wp.st-andrews.ac.uk/2017/07/13/working-with-digicomms-a-case-study/) - Find out how we worked alongside colleagues to create a bespoke solution for non-standard programmes. - [New team member](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/12/new-team-member/) - John Chapman has joined the digital communications team as the social media and web content editor. - [Prospective student information: usability testing and results](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/16/prospective-student-information-usability-testing-and-results/) - An overview of the Prospective student information usability testing. - [Where and when should you use a hero banner?](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/14/where-and-when-should-you-use-a-hero-banner/) - Hero banners are great. So, every webpage should have them, right? That might not be the best practice. - [Usability testing of the undergraduate pages: the results](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/16/usability-testing-of-the-undergraduate-pages-the-results/) - A summary of the results of the most recent usability testing carried out on the new undergraduate webpages at the University of St Andrews. - [Migrating content from TerminalFour (T4) version 7 to version 8](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/01/migrating-content-from-terminalfour-t4-version-7-to-version-8/) - Method for migrating content from one version of TerminalFour to another. - [2018 undergraduate digital prospectus](https://digitalcommunications.wp.st-andrews.ac.uk/2017/06/07/2018-undergraduate-digital-prospectus/) - UG course pages have been sent to Schools for editing. We are at the stage of preparing to create the 2018 webpages for an end of July launch. - [Google Analytics training: an overview](https://digitalcommunications.wp.st-andrews.ac.uk/2017/05/24/google-analytics-training-an-overview/) - An overview of what is covered in Google Analytics: creating a dashboard training course. - [It's time to make your site retina ready](https://digitalcommunications.wp.st-andrews.ac.uk/2017/05/16/its-time-to-make-your-site-retina-ready/) - It's only a matter of time before this level of clarity for all web users will become the standard for all devices. - [Updating the undergraduate pages with HEFCE information](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/24/updating-the-undergraduate-pages-with-hefce-information/) - A look at the new HEFCE guidelines against the undergraduate pages. - [Digital visa launch](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/11/digital-visa-launch/) - The digital communications team has officially launched a programme of training sessions known as the digital visa. - [Digital pattern library – version 1.0.0](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/03/digital-pattern-library-version-1-0-0/) - We have launched version 1.0.0 of the digital pattern library. This is the first fully stable release of the DPL. - [Migrating a WordPress single install to a multisite - direct method](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/31/migrating-a-wordpress-single-install-to-a-multisite-direct-method/) - Migrating a WordPress single site install into a WordPress multisite isn't exactly straightforward, but I'd like to present a method for those of you that are not scared of FTP, SQL queries or dropping some tables. So, if you... Have FTP access to both of your sites Have some kind of database access for both of - [Common content mistakes and how to fix them](https://digitalcommunications.wp.st-andrews.ac.uk/2017/04/05/common-content-mistakes-and-how-to-fix-them/) - An overview of the most common content mistakes made in University copy, and how to fix them. - [Digital pattern library - navbox and tile grid](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/23/digital-pattern-library-navbox-and-tile-grid/) - This sprint we have added one new pattern and updated the documentation and examples for a number of others. - [Calling all social media content experts!](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/08/calling-all-social-media-content-experts/) - Are you a social media expert with a passion for creating shareable content? Apply to join the St Andrews digital communications team in a social media role! - [Digital pattern library - continuous improvement](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/07/digital-pattern-library-continuous-improvement/) - Minor updates to the digital pattern library documentation and the addition of the more news pattern. - [Why we moved from Siteimprove to Sitemorse](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/10/why-we-moved-from-siteimprove-to-sitemorse/) - Last year I wrote a blog post about how we were using Siteimprove to help find and fix broken links and spelling mistakes on our website. But a few months ago we decided to move to another company to provide this service, a company called Sitemorse. How they work Siteimprove and Sitemorse both provide a range - [Implementing UniStats's KIS widget into our design](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/21/implementing-unistats-kis-widget-into-our-design/) - In an ever evolving digital climate, the design of the KIS widget isn't quite up to scratch to fit the mould of a lot of modern university websites. - [Keep your social media content relevant to your audience](https://digitalcommunications.wp.st-andrews.ac.uk/2017/03/02/keep-your-social-media-content-relevant-to-your-audience/) - It's important to understand the key demographic to achieve a successful campaign. They are the driving force for mass engagement with your content. - [Writing for digital vs writing for print](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/30/writing-for-digital-vs-writing-for-print/) - Writing for the web requires a new way of thinking. Content needs to be concise, accessible and user focuses. Learn how to write web content more effectively. - [Misconceptions about writing for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/04/misconceptions-about-writing-for-the-web/) - There are a lot of differences between web and print writing. Nevertheless, there are still misconceptions floating around about web content that have caused concerns about the new postgraduate taught and subject pages the digital communications team has been creating for the digital prospectus. In this post I will address some of these common misconceptions - [Collaborative working](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/12/collaborative-working/) - Working collaboratively often yields far better results, and digicomms is now pushing to be able to work on more tasks together. - [Guerilla testing on mobile devices](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/28/guerilla-testing-on-mobile-devices/) - To test the new digital prospectus on mobile devices, we're going to conduct guerrilla testing with students in the University's library. - [Digital pattern library - long-form](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/21/digital-pattern-library-long-form/) - The digital pattern library has been updated to include long-form components for creating featured articles. - [T4 meet-up in Edinburgh](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/14/t4-meet-up-in-edinburgh/) - Summary of the TERMINALFOUR meet-up in Edinburgh on 24 November 2016. - [Digital pattern library - streamlining Bootstrap](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/07/digital-pattern-library-streamlining-bootstrap/) - Bootstrap which comes with a large number of components. While everything is possible not everything is permissible. The digital pattern library includes those we do endorse. - [Runners, repeaters and strangers on the internet](https://digitalcommunications.wp.st-andrews.ac.uk/2017/02/08/runners-repeaters-and-strangers-on-the-internet/) - One of the tools we use to prioritise work in a digital project is a Lean technique which asks if tasks are runners, repeaters or strangers. - [I'm leaving, but not quite yet](https://digitalcommunications.wp.st-andrews.ac.uk/2017/01/16/im-leaving-but-not-quite-yet/) - For those of you who don't know, I'm sad to announce that I'm leaving the Digital communications team. - [Testing your website with Google Optimize](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/19/testing-your-website-with-google-optimize/) - An overview of Google Optimize, the latest in Google's 360 suite and an exploration into A/B, MVT and redirect testing. - [Using Google Analytics to define key markets](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/16/using-google-analytics-to-define-key-markets/) - How Google Analytics can be used to measure key global markets through segmenting data in dashboards. - [Making web pages more accessible with WAI-ARIA](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/01/making-web-pages-more-accessible/) - We are reviewing our digital pattern library to see how it can be more accessible. This article gives an overview of WAI-ARIA. - [How we fixed our YouTube channel](https://digitalcommunications.wp.st-andrews.ac.uk/2016/12/07/how-we-fixed-our-youtube-channel/) - The videos on our YouTube channel were not working in the US. This is how we solved the problem. - [Spotify and the cloud](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/18/peteys-internet-find-of-the-month/) - We all love to listen to music, whether that be at work or at home. And for most people, Spotify is their go-to app for music streaming. Today, I would like to share with you a helpful tip so you can get the most out of your subscription. As you may know, listening to your - [Understanding how users search the University website](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/17/understanding-how-users-search-the-university-website/) - Analysis of user behaviour when searching the University of St Andrews website with Google Tag Manager and Google Analytics. - [Using the Users Flow report in Google Analytics](https://digitalcommunications.wp.st-andrews.ac.uk/2016/11/15/using-the-users-flow-report-in-google-analytics/) - An overview with pictures of what the Users Flow report is, what it can show you, and how to access it. - [Content curation and storytelling using Storify](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/26/content-curation-and-storytelling-using-storify/) - Learn how using Storify can help you share authentic, user-generated content to a wider audience. - [How to conduct usability testing](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/24/how-to-conduct-usability-testing/) - A basic guide to conducting usability testing in order to discover any usability issues on your site. - [Creating prototype UG course pages](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/20/creating-prototype-ug-course-pages/) - With the wide variety of different degree types, digital communications has came up with an array of ten different examples of how we would advertise UG courses. - [How to measure website data using a dashboard in Google Analytics](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/04/how-to-measure-website-data-using-a-dashboard-in-google-analytics/) - A brief overview of why dashboards in Google Analytics are beneficial and can save you time, and how to set your own dashboard up. - [Announcing the launch of T4v8](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/18/announcing-the-launch-of-t4v8/) - Soon, the digital communications team will launch a suite of webpages from the newest version of our content management system, T4. This is the beginning of the new digital style rolling out to all external facing content. In time, all content for people outside of the University will be located in T4v8, in the digital - [Designing an information architecture](https://digitalcommunications.wp.st-andrews.ac.uk/2016/10/06/designing-an-information-architecture/) - In our minds, there are three stages to creating a new website; establishing the site structure, designing how the site will work and its 'look and feel' and creating the content to sit on each page. Whilst these three stages are all interconnected (it's hard for a designer to define how a page should look with - [TerminalFour programmable layouts](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/11/terminalfour-programmable-layouts/) - TerminalFour programmable layouts The following article assumes you are an existing power user or administrator of T4 and have access to their community extranet site. It gives an overview of what programmable layouts are and provides useful examples of how they can be used to greatly simplify the setup of T4. For example, consider the - [What we learned about T4 programmable layouts](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/20/what-we-learned-about-t4-programmable-layouts/) - A high-level overview of what these programmable layouts are, what they do and why we're using them - [Beginning the migration to T4v8](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/28/beginning-the-migration-to-t4v8/) - We are now able to upgrade our website content management system to the latest version, T4v8. Here's how the content migration process has been going so far. - [PGT launch process – room for improvement](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/22/pgt-launch-process-room-for-improvement/) - We used our experience from 2016 to improve our process for launching the 2017 PGT web pages. However, there is still room for improvement. - [Our team culture: Agile and fun](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/16/our-team-culture-agile-and-fun/) - How the digital communications team use a mixt of Agile processes and fun to ensure a great team culture in the University. - [University video standards](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/12/university-video-standards/) - We have improved our video standards documentation for production companies and staff looking to create University branded videos. - [Should links open in new tabs?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/09/should-links-open-in-new-tabs/) - Enforcing links to open in new tabs or windows without prior warning goes against the expectation of the user. - [Corporate identity updates for 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/01/corporate-identity-updates-for-2016/) - Our corporate identity guidelines have been updated. Webpage updates The webpages detailing our corporate identity, and our house style, have been moved to a more prominent position on the website. They can now be found within digital standards. They have also been fitted with the new University of St Andrews web design and are now - [An agile approach to social media](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/18/an-agile-approach-to-social-media/) - How do the twelve principles of agile apply to social media strategy? Can an agile approach to social media help to overcome the challenge of uncertainty? - [Graduation 2016 social media analytics](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/19/graduation-2016-social-media-analytics/) - The University's social media activities for graduation 2016 were shaped by three main aims: to increase following, reach and awareness by producing shareable content and by capitalising on high profile graduation guests and participants to drive engagement through multimedia content (video interviews), user-generated content and strategic hashtags to experiment with new and previously under-used social - [Why we don't use video backgrounds](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/06/why-we-dont-use-video-backgrounds/) - What is best practice for video backgrounds, and are they appropriate for university websites? - [What’s the difference between bounce rate and exit rate in Google Analytics?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/09/02/whats-the-difference-between-bounce-rate-and-exit-rate-in-google-analytics/) - Both metrics show when a user leaves your site, but which do you need to track? This post looks at the difference between exit rate and bounce rate. - [Standardising the use of Google Maps](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/12/standardising-the-use-of-google-maps/) - Look through the University’s website and you’ll find that there’s a wide variety of map styles being used. With things like map size, marker colour, how marker information is displayed (information window) and many other features varying throughout the site. Standardisation Most of the maps on our site are already using Google Maps but they - [Browser wars 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/09/browser-wars-2016/) - We are presented with a plethora of options when it comes to browsers and devices to access the web with, but which ones do the world at large use? Does this make a difference in how we design and build websites? This can be a rather math heavy topic, with various percentages and such, so - [How to run an Instagram takeover](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/02/how-to-run-an-instagram-takeover/) - An Instagram takeover is when a special guest is invited to temporarily take control of a brand or organisation's Instagram account, often providing a glimpse into their lives or a behind-the-scenes look at a certain event. In the context of Higher Education, St Lawrence University runs a community Instagram account that features a different group - [Canva: the design tool for non-designers](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/29/canva-the-design-tool-for-non-designers/) - Canva is an online graphic design tool that allows users to create their own designs for a variety of purposes. - [When you can’t find your webpages in Google search](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/21/what-to-do-when-you-cant-find-your-webpages-in-googles-search-results/) - A guide to using Google Search Console, a tool which can help find 'lost' webpages. - [The importance of content](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/08/the-importance-of-content/) - Three interesting articles about content that I have come across recently. The importance of copywriting for UX Interesting examples of poor copywriting, and why it is important to write in plain language. Respect your audience with readable content More on the importance of getting content right, and why it is so important to user-centred design. - [Mobile users, tablet usability and form usability](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/21/mobile-users-tablet-usability-and-form-usability/) - What is a mobile web user anyway? Top 5 assumptions to avoid We know mobile traffic is increasing, but it is important to understand what that really means and what we should do about it. Many mobile websites make the classic mistake of assuming their users must be out and about. This is not true - [User stories, the impact of search engine optimisation, and vestibular disorders](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/15/user-stories-the-impact-of-search-engine-optimisation-and-vestibular-disorders/) - There is no overarching theme to this week's articles. Just three articles I think are worth sharing. Encouraging content collaboration through user stories Here is another usability approach similar to personas, called user stories. Paul Boag suggests using this as a way to overcome the political turf wars that can dog web designs in large - [Taking inspiration from Gov.uk](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/09/taking-inspiration-from-gov-uk/) - I know there are more websites out there than Gov.uk, but I somehow feel the need to keep returning to it. It makes the news quite often for positive reasons, which is incredible for a government digital project. Fail fast, move on – making government digital Here, the BBC’s Rory Cellan-Jones profiles the Government Digital - [How students use smartphones, and when an app is (not) appropriate](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/02/how-students-use-smartphones-and-when-an-app-is-not-appropriate/) - This is how students actually use smartphones Gareth sent me this interesting infographic about how students use phones. A few interesting stats stood out for me: 29% of students say they use their phone for learning. 88% say they use it for surfing the web. 78% say they access an academic service using their phone. - [Readability on the web](https://digitalcommunications.wp.st-andrews.ac.uk/2013/07/25/readability-on-the-web/) - How users read Gov.uk have published their Service Design Manual, an amazingly comprehensive resource about digital service delivery. This particular section outlines the background to the Government Digital Service’s thinking when it comes to writing content. Users only really read 20-28% of a web page. With services, where users just want to complete the task - [Microcopy and calls to action](https://digitalcommunications.wp.st-andrews.ac.uk/2013/07/17/microcopy-and-calls-to-action/) - There is a theme to this week’s selection – microcopy. Microcopy is the really short items of content – navigation labels, the wording of submit buttons, and so on. This can have a big effect on the success of a website. We know it is difficult to get right. But it is important to get - [Carousels: advantages and disadvantages](https://digitalcommunications.wp.st-andrews.ac.uk/2013/07/12/carousels-advantages-and-disadvantages/) - This week, a series of articles about the advantages and disadvantages of carousels. We begin with a couple of articles from usability expert Jakob Nielsen. Auto-forwarding carousels and accordions annoy users and reduce visibility Carousels are often useful for organisations like Universities to use for political reasons – to get more information on prominent pages. - [Smartphone search results; search usability; future-friendly content](https://digitalcommunications.wp.st-andrews.ac.uk/2013/07/03/smartphone-search-results-search-usability-future-friendly-content/) - Changes in rankings of smartphone search results Building mobile-optimised websites Google have announced changes they have made to the way they rank search results for users of smartphones. Google will penalise websites that do not meet their recommendations for building mobile-optimised websites. Among the most notable points from these: Google recommends using a responsive web - [Keeping a lid on ever-growing web content](https://digitalcommunications.wp.st-andrews.ac.uk/2013/06/26/keeping-a-lid-on-ever-growing-web-content/) - Anyone can add. It takes a professional to take away It is tempting to think that adding content to a website is harmless. After all, the marginal cost of adding another webpage is almost zero. Except that the more content the website contains, the more difficult it becomes for the user to find what they - [Learning lessons from public bodies' websites](https://digitalcommunications.wp.st-andrews.ac.uk/2013/06/19/learning-lessons-from-public-bodies-websites/) - There is a bit of a theme to this week's articles – how public bodies’ websites are performing. Here we see one organisation doing a fantastic job, and one organisation doing a terrible job. Then there is a report on Unistats, which is more directly relevant to us. Gov.uk: how geeks opened up government – video - [The usability of photos and URLs](https://digitalcommunications.wp.st-andrews.ac.uk/2013/06/12/the-usability-of-photos-and-urls/) - Usability mistakes to avoid when using photos in your website There is often a temptation to use photos to brighten up a page without giving much thought to whether it helps serve a real purpose, or whether it might even be detrimental to the page. This article contains several useful tips about how to use - [Multiscreen; writing for the web](https://digitalcommunications.wp.st-andrews.ac.uk/2013/06/05/multiscreen-writing-for-the-web/) - Windows on the web This article is about multiscreen, the increasingly common phenomenon whereby web users begin a task on one device and complete it on another. It is interesting to note that the most common device to start a task on is now a smartphone. This is a big reminder of how important mobile - [Accessibility](https://digitalcommunications.wp.st-andrews.ac.uk/2013/05/29/accessibility/) - This week’s theme is accessibility – making the web easy to use for all. Seniors as web users Jakob Nielsen's latest ‘Alertbox’ usability report. We probably don't have many users aged 65 and over, but we do have a few, and it is interesting to see this study and compare it with Jakob Nielsen's recent - [Social media and Tumblr](https://digitalcommunications.wp.st-andrews.ac.uk/2013/05/23/social-media-and-tumblr/) - Teens, social media, and privacy This is quite lengthy, but may be of interest to those with an interest in social media and how young people behave online. Universities turn to Tumblr to reach prospective students The social networking and blogging platform Tumblr is quite popular among young users, and this week Yahoo bought it - [Redesign projects](https://digitalcommunications.wp.st-andrews.ac.uk/2013/05/16/redesign-projects/) - The theme of this week's links is redesign projects. Redesigns are painful. Users find it unsettling when a familiar website radically changes its design, even if the new design is a great improvement. But organisations insist on periodical redesigns. A website is launched to much fanfare, but often the organisation then loses interest, leaving the - [Personas; decentralised web publishing; the web turns 20 (again)](https://digitalcommunications.wp.st-andrews.ac.uk/2013/05/02/personas-decentralised-web-publishing/) - Here is this week's selection of articles and resources. Don't let user experience design methods die Some debate on user experience design methods such as personas and user journeys. Rian van der Merwe argues that such techniques are useful for large organisations. At large organizations, not everyone is focused on and has an understanding of - [Gov.uk wins design award; usability for teenagers](https://digitalcommunications.wp.st-andrews.ac.uk/2013/04/19/gov-uk-wins-design-award-usability-for-teenagers/) - I have begun to share interesting articles, along with my comments, with some staff members internally. It has been suggested that it would be good to publish these on the web team blog as well. So here they are. Government Digital Service design principles Government Digital Service content principles This week Gov.uk won the Design - [How web teams work, content strategy, and personas](https://digitalcommunications.wp.st-andrews.ac.uk/2013/12/11/how-web-teams-work-content-strategy-and-personas/) - Great web teams are highly collaborative A couple of weeks ago this newsletter featured some of the lessons learned by the Norwegian Cancer Society about how important user-centred design is for increasing their donations (rather than relying on unsubtle banner adverts that get ignored by the users). This article looks at how the same organisation - [Lessons learnt from responsive design](https://digitalcommunications.wp.st-andrews.ac.uk/2014/01/07/lessons-learnt-from-responsive-design/) - Rolling out responsive BBC News worldwide: what have we learnt so far? This article looks at the rollout of a responsive web design for BBC News in multiple languages across the world. The experience of BBC News further underlines why it is so important to use responsive web design today: Overall, we’ve learnt that users - [Giving content audits a miss](https://digitalcommunications.wp.st-andrews.ac.uk/2014/01/08/giving-content-audits-a-miss/) - When content audits are not a good idea Gerry McGovern points out that sometimes a content audit is a waste of time, when you would be better just removing all content and focussing on users’ key tasks. ...the organization decided to do something different. It focused on content for its customers’ top tasks and just - [Insights from eye-tracking studies](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/03/insights-from-eye-tracking-studies/) - The 3 most surprising insights from a 200 website eye-tracking study I was surprised by some of the findings featured in this eye-tracking study. This research serves as a reminder of how young the web is as a medium, and how we still know relatively little about how users really use websites. It is also - [Touch screen usability](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/05/touch-screen-usability/) - How to adjust controls for touch This interesting video is a great explanation of some of the challenges we face when designing for touch screens. Over 75% of all mobile users use one digit to select options, and not all users use their touch screens in the same way. This introduces all sorts of limitations, - [Designing university websites](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/11/designing-university-websites/) - University websites: top 10 design guidelines This study from Nielsen Norman Group assesses higher education websites in four countries including the UK. This is very relevant to us, and I would encourage anyone involved in the University website to have a read of this. Why should universities care about usability? Aren't students smart and computer - [Eliminate happy talk](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/12/eliminate-happy-talk/) - On the web, context kills, speed saves Here is an article from Gerry McGovern about one of my pet peeves, happy talk. Web users are highly task driven, and they are not interested in our content attempting to set a context. You need to find the nearest government children’s center. “Welcome to our page which - [Accessibility for all](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/13/accessibility-for-all/) - What are we doing about accessibility? An interesting audio interview and transcript about how the Government Digital Service is improving accessibility. This serves as a reminder of how important accessibility is, and also how it improves the website for all users. Without a doubt, I would say that the biggest thing we’ve done to improve - [The length of landing pages](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/25/the-length-of-landing-pages/) - What's more effective: long or short landing pages? Here is an interesting analysis on the pros and cons of long and short landing pages. Some people have a perception that homepages must always fit in “above the fold”, but this is usually not the case. Longer landing pages are better for generating more trust and - [Online marketers and user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/26/online-marketers-and-user-experience/) - 4 things online marketers should know about user experience (UX) We found the final point about download times interesting. I know that this is a proverbial tough pill to swallow: perceived speed is more important to users than real (machine) speed. Jeff Johnson stated in his book GUI Bloopers: Common User Interface Design Don’ts and - [Should I use a carousel?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/27/should-i-use-a-carousel/) - Should I use a carousel? In case you were still in doubt... - [The usefulness of global navigation](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/07/the-usefulness-of-global-navigation/) - Global navigation is less useful on large, complex websites Here is a thought-provoking article about global navigation. We made the decision to remove the University’s global navigation menu from the Study at St Andrews website. But Study at St Andrews has a global navigation menu of its own. If someone is in the non-degree courses - [Why we should use plain English](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/10/why-we-should-use-plain-english/) - It's not dumbing down, it's opening up Here is another great video from the Government Digital Service, this time outlining its approach towards using plain English throughout the website. The big one, and the one I actually bet everyone in the room a million pounds they would hear, is that they’d be told they were - [What we mean by user-centred design](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/11/what-we-mean-by-user-centred-design/) - User-centred design The University of Kent web development team blog outlines their perspective on user-centred design and the agile development process. This is a great overview of the concept. This article makes it clear that user-centred design is not just about asking people what they want. Why are users bothering to go to that website, - [A/B test demonstrates that content is still king](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/25/ab-test-demonstrates-that-content-is-still-king/) - One link on Gov.uk – 350,000 more organ donors Here is a fascinating article from the Government Digital Service about A/B testing, where different users are shown different versions of a page so that you can see which design performs the best. Gov.uk tested eight different versions of a call to action to join the NHS - [Fact-driven web content](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/26/fact-driven-web-content/) - Interesting facts make webpages compelling Web users are task-driven and looking for information. They also dislike “marketese” and “happy talk” (or, as Jakob Nielsen calls it in this article, “blah-blah”). As such, it is important to keep content factual. Users are attracted to facts, so use them in your content to keep people’s attention. - [Do people use related links?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/01/do-people-use-related-links/) - Rethinking related links Gov.uk have been looking at how often people use ‘related links’ areas on their website. It seems that they are not as popular as you might think. But looking at the analytics, just 0.5% of users click on the related links. There is no evidence to prove that users are lost when - [The usability of homepages](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/02/the-usability-of-homepages/) - Homepage usability: can users infer the breadth of your product catalogue? This article looks at the usability of shopping websites’ homepages. But there may still be lessons for us here, with our attention turning towards the University homepage. …whenever landing at a new site’s homepage, 25% of the test subjects consistently scrolled far down the - [Don't break the back button](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/17/dont-break-the-back-button/) - 4 design patterns that violate back-button expectations One of the biggest usability faux-pas we can commit is “breaking” the back button. The back button is by far the most commonly used function of a web browser, and users have certain strong expectations about how it should work. If we violate the user’s expectations, it can - [Why we must augment focus groups](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/18/why-we-must-augment-focus-groups/) - UX myth #21: People can tell you what they want I have written and spoken before about the fact that we cannot always take users’ word for it when they tell us what they want from a website. What people say they want is often not what they actually want. Data shows this repeatedly – - [The perils of hiding navigation](https://digitalcommunications.wp.st-andrews.ac.uk/2014/05/28/the-perils-of-hiding-navigation/) - Side drawer navigation could be costing you half your user engagement The side drawer navigation menu is similar in function to the hamburger menu, as used on the Study at St Andrews website. The side drawer / hamburger menu has been an increasingly common design pattern, especially on mobile, and particularly Android. But it seems - [What the use of colour tells us about trust](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/19/what-the-use-of-colour-tells-us-about-trust/) - And it was all yellow: what the design of Vox and BuzzFeed tells us about trusting content Colour is very tricky to get right. It is not just about choosing colours that are visually appealing. They have to be accessible. But each colour also has certain associations, and these can vary from culture to culture. - [Writing great microcopy](https://digitalcommunications.wp.st-andrews.ac.uk/2014/05/29/writing-great-microcopy/) - From Google Ventures: 5 rules for writing great interface copy We have been talking recently about content design, the idea that content is not merely written; it needs to be crafted. (The Government Digital Service says, “You can add up, but it doesn’t mean you’re an accountant. You can write, but it doesn't mean you’re - [Short videos](https://digitalcommunications.wp.st-andrews.ac.uk/2014/05/30/short-videos/) - The optimal length for video marketing content? As short as possible This article looks at various different types of video and assesses what is the optimal length for a video. Generally speaking, shorter is better – but some types of online videos can get away with being almost three minutes long. Doesn’t matter how awesome - [Designing forms](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/17/designing-forms/) - Asking for a date of birth Designing forms is difficult. Often what is best on desktop is a very bad solution on mobile. Sometimes the research we have about form design is conflicting. So I am always interested to learn more about how different types of form perform. The Government Digital Service has been testing - [What people don't search for](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/18/what-people-dont-search-for/) - Finding the things we don't search for Here is an interesting angle on search engine optimisation – people don’t always search for what they want. And they don’t always like to see what they search for. We have found that there are a set of search words that bring you to a website, and then - [Why we shouldn't just listen to the user](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/30/why-we-shouldnt-just-listen-to-the-user/) - Why audiences hate hard news - and love pretending otherwise Here is a lesson from the Atlantic as to why you cannot simply ask users what they want from a website. People lie about – or do not truly know – what they want. They say they want vegetables, but they actually eat sweets. The - [A clever use of social media](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/01/a-clever-use-of-social-media/) - Ikea built a website inside Instagram Here is a very creative use of social media from Ikea’s Russian division. Strangely, this article does not mention if there were any pieces conspicuously left over after it was built. - [Why audience-based navigation does not necessarily work](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/20/why-audience-based-navigation-does-not-necessarily-work/) - ‘Hey, you there’: the trouble with audience-based navigation Gov.uk shared something very interesting about their experience with audience-based labels in their webpages. They found that people do not always identify with the labels given to them. Often it is difficult to find distinct groups within your audiences. Moreover, some users were concerned that information labelled for them - [Don't break the user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/21/dont-break-the-user-experience/) - Breaking web design conventions = breaking the user experience The esteemed Nielsen Norman Group has turned its attention towards the controversial redesign of the Bucknell University website. The redesign is high in visual impact, but is heavy on gimmicks. It is found to have poor usability due to its confusing user interface and navigation. A - [Positive content gets better traction on social media](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/22/positive-content-gets-better-traction-on-social-media/) - In Google newsroom, Brazil defeat is not a headline During the World Cup, Google produced a lot of content for the web and social media, sharing trends of Google searches from each participating country as the tournament progressed. Interestingly, Google avoided mentioning any negative trends that emerged during the World Cup, even opting not to - [Gov.uk adopting open standards](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/25/gov-uk-adopting-open-standards/) - Making things open, making things better The Government Digital Service has announced that in future all government documents will use open formats by default. All documents for viewing must be available in either HTML5 or PDF/A. Documents that users will want to edit must be available in Open Document Format, not a proprietary format such - [Why we are now bridge builders](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/26/why-we-are-now-bridge-builders/) - From intranet to net-work: the rise of the digital bridge builder Partly following on from developments at the University, and partly on discussions at IWMW, I have been thinking a lot recently about the siloed nature of our organisation and what role a digital team should have. This Gerry McGovern article is an interesting take, - [Stop adding hay to the haystack](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/28/stop-adding-hay-to-the-haystack/) - Facebook and fewer stories behind rise in web traffic, says Telegraph chief The Telegraph has recently seen an upswing in digital traffic. This is attributed to focusing more attention on how they use Facebook, and publishing less content in general, and using data to “decide what to stop doing”. Users normally come to a website - [How to get your Facebook content seen](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/29/how-to-get-your-facebook-content-seen/) - 5 data-driven ways to get your Facebook post seen by your audience Here are some interesting findings on how to drive engagement on Facebook. I am not sure if these are all desirable, particularly the statistic about engagement peaking on posts containing seven hashtags. But these are interesting findings nonetheless. - [The web is for doing](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/04/the-web-is-for-doing/) - Print is view, web is do Organisations can sometimes forget that users normally come to a website to do something. The temptation is sometimes to cover the website with glossy images or screeds of happy talk. But this all gets in the way of what the user is trying to do. If the only thing - [Turning a social media crisis into a win-win](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/05/turning-a-social-media-crisis-into-a-win-win/) - Six things we can learn from the Greggs social media 'crisis' Last week Greggs and Google faced an embarrassing situation when Google’s algorithm displayed a spoof Greggs logo in its search engine results pages. The fake logo was impolite about the products that Greggs sells, and the customers that buy it. This caused hilarity on - [Complex navigation](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/08/complex-navigation/) - Improving Gov.uk's navigation This is an interesting article about changes to the navigation of Gov.uk. I was struck by the fact that Gov.uk has three different ‘content areas’: mainstream, specialist and whitehall. Mainstream is for the majority of users. Specialist is for those with a professional-level interest in a topic. Whitehall is for those interested - [Why simplicity improves the user experience for all](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/09/why-simplicity-improves-the-user-experience-for-all/) - The myth of the sophisticated user Our goal as designers is to make things as easy as possible for the user. When we set out to simplify content and convert jargon terms into plain English, we are sometimes told that we should not need to do so because St Andrews students are just so clever - [Why don't we focus more on accessibility?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/10/why-dont-we-focus-more-on-accessibility/) - 3% of users browse with IE9 and 14% of users have a disability. Why do we only cater for the former? Fiona Taylor Gorringe outlines some statistics on web usage, and how sometimes developers have skewed priorities when it comes to who we should be supporting. We are often expected to bend over backwards to - [Gov.uk's speedy bug fixes](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/11/gov-uks-speedy-bug-fixes/) - Gov.uk fixes Reddit user's bug in just a day Here is something else to like about the Gov.uk approach. Seeing a complaint from an internal government user on Reddit, a developer pushed out a fix that very day to address the user’s concerns. - [Style advice from the CIA](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/16/style-advice-from-the-cia/) - Writing tips from the CIA's ruthless style manual It is always fascinating to see how other organisations attempt to keep their writing consistent via their style guides. A good style guide is a mixture of common sense and the unique needs of your institution. The CIA offers everyday advice such as “prefer the forthright to - [The importance of typography](https://digitalcommunications.wp.st-andrews.ac.uk/2014/09/18/the-importance-of-typography/) - How we read Good typography is an underrated element of the user experience. Good typography makes content easier to read, which is why we have rules about how the text is laid out on the page. It’s up to us to keep the reading experience unencumbered. At the core of typography is our audience, our - [How to do digital better](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/02/how-to-do-digital-better/) - 9 content tips to help you build a better digital service Gov.uk share nine content design tips. I particularly like item 5, something I have been advocating for a while: Don’t explain the interface – improve it One of the questions in the Electoral registration service is ‘Do you also live at a second address?’.Originally, - [How important are large images?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/06/how-important-are-large-images/) - Image-focused design: Is bigger better? The latest research from Nielsen Norman Group surrounds the use of large images. The rationale for this approach is that compelling images have a unique ability to inspire and engage your audience. In his book, Emotional Design, Don Norman described the powerful, visceral responses people can have to visual appearance. - [Consistency, not uniformity](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/08/consistency-not-uniformity/) - Being consistent, not uniform This is a good explanation of the concept behind a common look and feel such as what we are currently developing. It is not about reducing the amount of flexibility or giving every page the same design. It is about creating a visually consistent experience. The BBC do something very similar - [Why online is different to print](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/29/why-online-is-different-to-print/) - The key difference between online and print publishing Gerry McGovern highlights why creating web content requires a totally different mindset to how we are used to creating for print. …in a print world you rarely have to worry about old print content too much. Print degrades and disappears over time. That print brochure or factsheet - [Accessibility for documents](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/05/accessibility-for-documents/) - Creating accessible PDFs We are trying to move towards a standardised way of presenting PDFs. While most (if not all) web content and forms would ideally be published as HTML, sometimes we have to use Microsoft Word or PDF files as an interim measure. But many of the PDFs that are created for the University - [Creating great microcopy](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/06/creating-great-microcopy/) - Interface writing: Code for humans Microcopy, or interface writing as Nicole Fenton calls it, is the small bits of text that make a user interface – the text used in buttons, notifications, links and so on. This is often neglected in comparison to other content, but it is vitally important because it can make or - [Bugs and user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/07/bugs-and-user-experience/) - Fixing bugs -- the next 'big thing' in e-commerce? I was surprised by some of the findings in this report from the Baymard Institute about bugs in e-commerce systems. We all know how damaging a buggy system can be. But what was news to me was that such problems are affecting even the largest companies. - [Assumptions about mobile users](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/10/assumptions-about-mobile-users/) - UX myth: Mobile users are distracted The rise of mobile has also given rise to myths about how people use it. The idea that mobile users are more distracted than users of any other devices does not hold water. For this reason it is important not to display less content to mobile users or give - [Those conversations](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/11/those-conversations/) - I drew you a picture. To help *those* conversations. pic.twitter.com/2kgQWuT9JH— Andy Whitlock (@andywhitlock) October 21, 2014 This image has felt very apt as we attempt to plan all the work that needs to be done on digital communications. - [Making videos usable](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/20/making-videos-usable/) - Video usability With video becoming a bigger and bigger part of our digital communications, we need to consider the usability of videos just as seriously as the usability of our webpages. The main points in this Nielsen Norman Group article about videos are as follows: There is no guarantee that someone will watch a video. - [Google signals on mobile-friendly webpages](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/21/google-signals-on-mobile-friendly-webpages/) - Helping users find mobile-friendly pages Google is beginning to crack down on websites that do not display properly on mobile devices. A ‘mobile-friendly’ tag will be added to search engine results on mobile devices in the coming weeks. Websites will only be regarded as mobile friendly if they use a responsive design, avoid non-standard software - [Transparency in data and user needs](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/24/transparency-in-data-and-user-needs/) - Info pages: publishing data about user needs and metrics Gov.uk now publishes data about the usage of almost every page on their website. These pages include stats on pageviews and search terms used. But they also show the user stories used to justify the page’s existence, and how the page seeks to meet the user - [Spending time with real users](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/25/spending-time-with-real-users/) - The correlation between time spend by your team with real users and the improvements in design. @jmspool pic.twitter.com/JWlhMdVcH9— Steyn Viljoen (@SteynViljoen) November 13, 2014 - [The effect of page load times](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/06/the-effect-of-page-load-times/) - The real cost of slow time vs downtime The effect of page load times is becoming more of a talking point again. The effect of a slow-loading webpage is more than you may think. For instance, a one second delay has been shown to lead to: 1% decrease in shopping cart size 9-11% decrease in - [Involving users in intranet design](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/08/involving-users-in-intranet-design/) - User involvement for user adoption: an intranet strategy As we begin to investigate how an intranet here might work, this is a timely article from usability experts Nielsen Norman Group. Even when a new, usable design replaces a previous, terrible design, users may not be excited for the change. However bad the previous design was, - [Test your website is mobile-friendly](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/09/test-your-website-is-mobile-friendly/) - Google mobile-friendly test We have previously mentioned the steps Google is beginning to take to encourage mobile-friendly web development. Now Google has developed a tool that allows you to check whether a webpage is mobile-friendly. Test some of your favourite websites to see if they cut the mustard. - [Declining importance of the homepage](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/16/declining-importance-of-the-homepage/) - The continued decline of the homepage While organisations (including ours) continue to focus on the homepage, Gerry McGovern provides the reminder that the true value of the website comes from other pages. Google is your new homepage. Every page you have is a homepage for someone. We must think beyond the traditional homepage. “The value - [Facebook's dominance is greater than we thought](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/19/facebooks-dominance-is-greater-than-we-thought/) - So-called "dark social" traffic turns out to be mostly Facebook Dark social is traffic that is difficult to account for because analytics tools do not report where it comes from. Initially the leading hypothesis was that this traffic was coming from email. However, recent data suggests that the majority of dark social traffic is in fact - [Accordions and tabs in forms](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/22/accordions-and-tabs-in-forms/) - Form usability: The pitfalls of inline accordion and tab designs Accordions and tabs are common user interface elements, and we are making increasing use of accordions in the new pattern library. Research from the Baymard Institute warns against leaning too heavily on such elements in the design of forms. Forms are notoriously difficult to get - [Avoiding bias in usability testing](https://digitalcommunications.wp.st-andrews.ac.uk/2015/01/14/avoiding-bias-in-usability-testing/) - Collaborative user testing: less bias, better research This great article outlines some of the dangers of conducting usability testing on your own product. When we are too close to our own work, it can be difficult to fairly evaluate it. Biases creep in even when you take care to avoid it. As people fully immersed - [Content drives trust](https://digitalcommunications.wp.st-andrews.ac.uk/2015/01/14/content-drives-trust/) - Your content is a promise to your customers In another sign of how the web is changing everything, Gerry McGovern notes that Amazon has come top of a Harris reputation ranking in the US. When was the last time you ever met someone from Amazon? When was the last time you had a phone call - [Webpages are becoming increasingly bloated](https://digitalcommunications.wp.st-andrews.ac.uk/2015/01/16/webpages-are-becoming-increasingly-bloated/) - Average page weight increases 15% in 2014 Perhaps it should be the web industry’s new year’s resolution to lose weight in 2015, because the size of webpages has been increasing at an alarming rate in recent times. Having gone up by 30% in 2012 and 32% in 2013, a further 15% increase came in 2014. - [The benefits of user-centred design: Lessons learned from the Norwegian Cancer Society](https://digitalcommunications.wp.st-andrews.ac.uk/2015/02/12/the-benefits-of-user-centred-design-lessons-learned-from-the-norwegian-cancer-society/) - The core model: Designing inside out for better results We have highlighted the story of the Norwegian Cancer Society before. After undergoing a big user-centred redesign, the organisation saw massive benefits for the business too. But this is the first time I have seen such a detailed case study of how they went about that - [Hamburger menus perform poorly](https://digitalcommunications.wp.st-andrews.ac.uk/2015/02/18/hamburger-menus-perform-poorly/) - Why we banished the hamburger menu from our iPhone app The hamburger menu is one of the oldest icons in the history of graphical user interfaces. It was included in the Xerox Star, one of the first ever graphical user interfaces. It has recently seen a renaissance on websites and apps due to the space - [Google directly linking to social profiles](https://digitalcommunications.wp.st-andrews.ac.uk/2015/02/25/google-directly-linking-to-social-profiles/) - Google Search now directly links you to brands' social profiles Google is constantly rethinking what search should do, and one of its latest updates is to link directly to brands’ profiles on social networks. This is just one of a number of items that are part of Google’s knowledge graph, the information shown on the - ["Yes, but which fold?"](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/04/yes-but-which-fold/) - I am the fold Here is another illustration of why talking about the fold is unhelpful, and of the challenges we face in designing a webpage that will look good at a variety of different screen sizes. - [How the web is used in China](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/19/how-the-web-is-used-in-china/) - On China's bleeding edge: Web design trends 2015 We, along with our colleagues in Admissions and IT Services, have been doing a lot of thinking recently about how we can best reach users in China. Web culture in China is very different to here, and it is even more difficult for us to keep on - [A reminder of the downsides of FAQs](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/23/a-reminder-of-the-downsides-of-faqs/) - FAQs are the dinosaurs of web navigation Gerry McGovern outlines some of the key problems with FAQ sections on websites, including the following: If information is frequently asked for, you really ought to focus on it more in your navigation. FAQ sections are not user-centred because a user has no way of knowing if their - [Getting the content right for millennials](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/26/getting-the-content-right-for-millennials/) - Millennials say the right content drives brand loyalty The headline sounds positive, but the context is that the wrong content drives young people away. This is a reminder of the challenges we face communicating with our younger users who have grown up with digital embedded in their lives. Of the respondents, nearly two-thirds (62%) said - [The BBC's accessibility case study](https://digitalcommunications.wp.st-andrews.ac.uk/2015/04/02/the-bbcs-accessibility-case-study/) - Accessibility originates with UX: A BBC iPlayer case study This is an interesting case study in the challenges of creating an accessible design for the BBC iPlayer. It may not seem immediately obvious, but visual design can have a massive impact on users who cannot see the page. I often find that mobile applications and - [Ethical social research online](https://digitalcommunications.wp.st-andrews.ac.uk/2015/04/08/ethical-social-research-online/) - The trust engineers I enjoyed this recent episode of Radiolab, which looked how the internet has given social scientists an unprecedented ability to conduct social experiments, which then helps us improve our designs, in an ethical manner… or does it? I include it here because a lot of the concepts described in this podcast are - [Why we collaborate](https://digitalcommunications.wp.st-andrews.ac.uk/2015/05/18/why-we-collaborate/) - More collaboration equals more value Part of the agile methodology the University is adopting for project work is about building collaborative, multi-disciplinary project teams. Gerry McGovern highlights why collaboration is so important. For years, scientists have become more and more specialized in their areas of study and research. But if they are to achieve anything - [Collaborating on content](https://digitalcommunications.wp.st-andrews.ac.uk/2015/05/20/collaborating-on-content/) - Create better content by working in pairs Pair programming is a common way for software developers to work. The idea is to split up the tasks, with one person thinking about the strategic direction of the work (navigating/observing), while the other focuses on the tactical aspects (driving). Would the same concept work for content writing? - [BBC News responsive redesign](https://digitalcommunications.wp.st-andrews.ac.uk/2015/05/27/bbc-news-responsive-redesign/) - BBC News switches PC users to responsive site Since the last newsletter, BBC News closed down its old desktop website design and switched all users to the responsive design that was already being displayed to mobile visitors. As is customary for a BBC News redesign, and indeed any major website redesign, the change divided opinion. - [Let's talk about security](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/15/lets-talk-about-security/) - If you don't already use a password manager, this post explains what they are and why we think you should be using one. Password managers As the name suggests, password managers typically allow you to store all your passwords securely in a safe. Many also install browser plugins so that you may easily access the passwords stored in - [Notes for sprint 'Greg LeMond' (14 to 25 March 2016)](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/31/notes-for-sprint-greg-lemond-14-to-25-march-2016/) - The work in this sprint took place from Monday 14 to Friday 25 March 2016. Sprint L saw us adopting ole Greg LeMond for our sprint name. Gregory James LeMond (born 26 June 1961) is an American former professional road racing cyclist who won the Road Race World Championship twice (1983 and 1989) and the Tour de - [Consumer law and the University website](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/15/consumer-law-and-the-university-website/) - On 23 October 2015, Which? published a preliminary report on information provided on 50 university websites for prospective psychology students. They assessed whether they provided information such as: entry requirements core modules contact hours and workload staff qualifications course accreditation assessment method course location and length fees and additional costs It was found that around - [Why are we making the website responsive?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/21/why-are-we-making-the-website-responsive/) - What is a responsive website? A responsive website is a flexible one that works across all platforms, screen sizes and orientations, and responds to the user's behaviour (e.g. screen tilting). Fluid, proportion-based grids are used with flexible images, thus providing optimal user experience across all devices. Josh Clark’s Content is like water illustration is useful - [The digital pattern library is platform agnostic](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/25/the-digital-pattern-library-is-platform-agnostic/) - At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in TerminalFour Site Manager but it's not the only platform we build websites for and we aren't the only ones making digital products - [TweetDeck for Windows is dead—what it taught me about the importance of data and user experience](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/11/tweetdeck-for-windows-is-dead-user-experience-and-data/) - As I write this, last week Twitter pulled the plug on TweetDeck for Windows, forcing PC users into their browsers to use the web version instead. For at least the last six years I've been a vocal advocate of choosing web apps over native apps. But, ironically, it took until this past week, when my native desktop Twitter client - [An introduction to Google Analytics](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/01/an-introduction-to-google-analytics/) - Over the last few months, the digital communications team have been redesigning areas of the website, such as the newly designed postgraduate taught pages and in the past, the homepage. When making such changes, it is useful and important for us to measure the impact they have on content and user experience. To do this, we - [What is flat design?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/22/what-is-flat-design/) - The digital world today is dominated by flat design. But what exactly is flat design? Where did it come from, and is it here to stay? In this post, I break down the ins and outs of flat design according to five useful articles: The beginner’s guide to flat design, Creative Bloq The history of - [CASE social media and community conference 2016](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/03/case-social-media-and-community-conference-2016/) - From Gutenberg to Zuckerberg, from content to content professionals Back in March I travelled down to Brighton to attend CASE Europe’s Social Media and Community Conference 2016. The conference had three broad themes: The latest trends in social media and related strategic tools both inside and outside the Higher Education (HE) sector. The impact of - [Key Google Analytics terms explained](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/07/key-google-analytics-terms-explained/) - In a previous post I wrote about how Google Analytics is invaluable for helping the digital communications team monitor activity on the University's website. While there are many advantages, if you're new to the software, getting your head around some of the terminology is akin to learning a new language. This blog post will outline - [The digicomms blog: our most compelling content](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/20/the-digicomms-blog-our-most-compelling-content/) - The digicomms blog - what you’re reading right now - has been active since 2013. Since then, the team has published over 250 articles which have amassed around 14,000 views. Recently I compiled a short report detailing some key stats and the most popular articles. The data below is from June 2014 to May 2016. Key - [Instagram cheat sheet](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/22/instagram-cheat-sheet/) - What is Instagram? Instagram is a photo and video sharing social network. Like other social networks, you get a profile and a newsfeed where new posts from accounts you follow will appear. You can post your own photos, and there is also a “regram” option (like a retweet) so you can share photos from other - [Rich media content: the future of University websites](https://digitalcommunications.wp.st-andrews.ac.uk/2016/08/01/rich-media-content-the-future-of-university-websites/) - In the wake of IWMW, we look at what is rich media content and how universities can benefit from using 360 vids and virtual tours for students. - [What is usability testing and why do we do it?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/27/what-is-usability-testing-and-why-do-we-do-it/) - When designing new webpages, it’s important to be aware of the curse of knowledge. The curse of knowledge is a phenomenon where, the more familiar you are with something, the harder it is to put yourself in the shoes of someone who’s not familiar with that thing. When it comes to websites, this can result - [Plain English does not mean "dumbing down"](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/14/plain-english-does-not-mean-dumbing-down/) - There seems to be some confusion over this point, so let me be clear - writing in plain English does not equate to “dumbing down” content. In the words of Lorena Sutherland, content lead for Office of the Public Guardian on GOV.UK: “It’s not dumbing down, it’s opening up”. http://www.youtube.com/watch?v=o6s1ho4guJ8 What is plain English? - [Make your content stand out against the crowd](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/12/make-your-content-stand-out-against-the-crowd/) - Three simple ideas for creating content that stands out from the crowd: use your location, provide a summary, pick a new format. - [Resources for web writers](https://digitalcommunications.wp.st-andrews.ac.uk/2016/07/04/resources-for-web-writers/) - A list of online tools to help make your writing clear, responsive and accessible. - [The new postgraduate taught course pages are live!](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/25/the-new-postgraduate-taught-course-pages-are-live/) - Over the last six months, the content team have been working hard to create centralised web pages which advertise each of the postgraduate taught courses on offer at St Andrews for a 2016 entry. With 108 PGT courses to create content for, and almost as many course coordinators to liaise with in order to get - [Lost in translation: Duncan Stephen on why emoji can be confusing](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/26/lost-in-translation-duncan-stephen-on-why-emoji-can-be-confusing/) - It appears that not every phone manufacturer reads the emoji specifications as closely as they should. - [WordPress user roles](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/17/wordpress-user-roles/) - There are five user roles in WordPress with different levels of access. Read about the different abilities of each user so that you can correctly assign roles to your blog's users. - [Instagram's new look](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/09/instagrams-new-look/) - Fans of the gram will have noticed something different recently. Instagram got a new look, including a modernised logo and simplified user interface (UI). Like any redesign, Instagram’s facelift has divided opinion, with the new logo eliciting a particularly strong reaction. New logo Ian Spalter, head of design at Instagram explains: You don’t just want - [How new design has affected University news](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/23/how-new-design-has-affected-university-news/) - Affect of new design on traffic to University of St Andrews news. - [Why we avoid writing in first person on external pages](https://digitalcommunications.wp.st-andrews.ac.uk/2016/06/08/why-we-avoid-writing-in-first-person-on-external-pages/) - As part of the University house style, we do not use first person when addressing external audiences unless speaking from the perspective of the University as a whole. - [Results from usability testing of PGT pages](https://digitalcommunications.wp.st-andrews.ac.uk/2016/05/02/results-from-usability-testing-of-pgt-pages/) - Usability testing is a technique used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful qualitative data about user experience. It is this first-hand view of user experience which makes usability testing so valuable, as we - [How to interpret Facebook reactions](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/16/how-to-interpret-facebook-reactions/) - The new Facebook “reactions” allow users to go beyond simply liking content. There are now six different emojis with which to react: like, love, haha, wow, sad or angry. This new function is fairly simple for users to work, they just hover over the old like button (or hold down the like button on mobile - [Long form stories - ideas please](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/22/long-form-stories-ideas-please/) - The digital communications team is in search of research projects or stories from the University of St Andrews to showcase through long form storytelling. This offers an excellent opportunity to boost the profile of your research, expand your audience and get creative. What is long form? Long form storytelling is a multimedia and interactive style - [Benefits of blogging](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/14/benefits-of-blogging/) - Universities have increasingly used blogs to publish news and events, disseminate research and share expert insights into relevant subject areas. - [How to connect Trello to your Office 365 calendar](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/11/how-to-connect-trello-to-your-office-365-calendar/) - Learn how to import Trello dates and deadlines into your Office 365 calendar. - [5 tips for writing concisely](https://digitalcommunications.wp.st-andrews.ac.uk/2016/04/06/5-tips-for-writing-concisely/) - One of the key techniques for writing for the web is to keep content concise. Eye-tracking studies show that the longer a web page is, the less content users will read. Keeping your writing concise will save your reader time, and will make sure they get the important information they need. How can you keep - [Leaping to digital-only content](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/21/leaping-to-digital-only-content/) - In an ever increasing digital era of computers, smartphones and tablets, it’s no wonder that content that was once traditionally printed is now migrating to the internet. You may have recently read that The Independent has become the UK’s first newspaper to go digital-only, drastically reconceptualising what it means to be a newspaper today. While - [Introduction](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/11/introduction/) - The digital communications team has a new member, and we’d like to take this opportunity to introduce Maria Drummond. Maria has joined digital communications as a digital data and content editor. From Newcastle originally, Maria has lived in Dundee for the last five years while completing her degree in English and working in marketing for - [Training: courses in digital communications](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/25/training-courses-in-digital-communications/) - The digital communications team is developing a series of training courses on writing for the web, T4, Trello, social media and Google Analytics. - [Digital communications team annual report](https://digitalcommunications.wp.st-andrews.ac.uk/2016/02/29/digital-communications-team-annual-report/) - 2015 was a very eventful year for the digital communications team. Here are some of our highlights. Digital transformation In February, Paul Boag visited St Andrews to give a lecture on digital change. We then worked with Paul in March and April to develop a prototype website to demonstrate how the external website could be - [How do we decide what goes on the homepage?](https://digitalcommunications.wp.st-andrews.ac.uk/2016/02/12/how-do-we-decide-what-goes-on-the-homepage/) - The University homepage is, for many users, the front door to the University website. For some, it's the first impression that they'll have of the University; for others, it's a frequently visited signpost to other places they're trying to find. The use of a homepage has changed substantially in the last 10 years; the advance of - [Saying thank you on social media](https://digitalcommunications.wp.st-andrews.ac.uk/2016/03/05/saying-thank-you-on-social-media/) - Social media has fundamentally changed the way information is communicated and received. A one-to-many model, where publishers and broadcasters communicated news and opinion to the masses has been replaced with a many-to-many model. News now spreads virally: peer-to-peer in 140 characters on Twitter, through snapchat stories or via live video streaming on Periscope. This many-to-many - [Signing off the PGTs](https://digitalcommunications.wp.st-andrews.ac.uk/2016/02/05/signing-off-the-pgts/) - As a part of the University’s strategy to increase postgraduate enrolment, the digital communications team has been busy creating new web pages for the taught postgraduate programmes offered at St Andrews. Learn more about our digital prospectus business case. As we move along, many people have asked us about our creation and sign-off processes. In - [Making an impact with visual content on social media](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/18/making-an-impact-with-visual-content-on-social-media/) - What do you see when you log in to your social media accounts? If you’re anything like me, you’ll be confronted with trending news stories, cat photos, engagement announcements, envy inducing holiday snaps of friends lounging poolside and, of course, a smattering of social concern posts. Now consider this. According to ACI, every minute in - [Reduce the file size of PDF documents](https://digitalcommunications.wp.st-andrews.ac.uk/2016/01/17/reduce-the-file-size-of-pdf-documents/) - A few months ago, while quality checking our new prototype website I discovered a page that was linking to three PDF files. The problem was: they were enormous. The largest document was over 63 MB; that's about the same as downloading 12 songs on iTunes. The smallest document, which was claiming to be for visitors using smartphones, was 2.3 MB - [How to avoid plagiarising online content](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/17/how-to-avoid-plagiarising-online-content/) - You are most likely familiar with the term plagiarism – the act of passing off someone else’s work or ideas as your own. You may even be aware that in order to avoid plagiarism you must give proper attribution to the originating source. In print, we have developed very specific techniques to avoid plagiarism. These - [Versioning—a brilliant, daily newsletter about the web](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/06/versioning-a-brilliant-daily-newsletter-about-the-web/) - Versioning—a brilliant, daily newsletter about the web One resource that I've been enjoying over the last few months is Versioning from Sitepoint. which describes itself as a "a social news site for kind web folk". At the heart of it, Versioning is a daily, curated newsletter packed with the latest news about all things web development and more. - [Staff listings page remastered](https://digitalcommunications.wp.st-andrews.ac.uk/2015/12/02/staff-listings-page-remastered/) - The digital communications team have been hard at work with an initial rework of the way we display staff and student listings. Gone are the days of tables in web design and we no longer want it to look like an Excel spreadsheet. In addition to improved look and feel, which also means easy to view on - [Learning web development using Codecademy](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/23/learning-web-development-using-codecademy/) - When I decided that web development was the type of job I wanted to do, I searched online to find a resource that could help improve my development skills. This was when I first discovered Codecademy. Codecademy offers an online learning experience that's free, interactive and different to most other tutorial web sites. The site currently - [Introductions](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/10/introductions/) - The Digital Communications team is growing and we would like to take this opportunity to introduce our four newest recruits. We're pleased to have Duncan Sanderson joining our team as a web developer, mainly working on web support. Duncan has spent the last three years working as a data analyst/web developer at Edinburgh Napier University and - [The challenges of resource management in our Agile team](https://digitalcommunications.wp.st-andrews.ac.uk/2015/11/09/the-challenges-of-resource-management-in-our-agile-team/) - Over the last year, as we've been formally trying to work in a more agile way, one of the biggest challenges I've faced as a project manager is resource management. In other words, How do we know how much time each team member has to work on projects? When we're planning the next sprint, how do we - [The impact of changing the graduation web presence](https://digitalcommunications.wp.st-andrews.ac.uk/2015/09/18/the-impact-of-changing-the-graduation-web-presence/) - Back in June, the digital communications team launched a new version of the graduation webpages. The main reason we were so keen to get the graduation website updated was because more and more of the visits to the graduation site during our main graduation period in June were coming from mobile and tablet devices, but - [The effect of bad adverts online](https://digitalcommunications.wp.st-andrews.ac.uk/2015/06/03/the-effect-of-bad-adverts-online/) - Online ads: log in, tune out, turn off Economists have been researching how successful online banner advertising is. It’s bad news for commercial website owners. The study paid subjects to complete tasks online, with adverts being displayed between each task. The researchers analysed the drop-out rate of the experiment to come up with an effective - [Continually improving our work habits with retrospectives](https://digitalcommunications.wp.st-andrews.ac.uk/2015/03/11/continually-improving-our-work-habits-with-retrospectives/) - We've been running sprint retrospectives for the last few months. This is how we do them and why they've been useful for improving how we work. - [The first job of a website is to be useful](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/04/the-first-job-of-a-website-is-to-be-useful/) - The future of marketing is to be useful Gerry McGovern provides a reminder that the first job of a website is to be useful. I recently dealt with an organization that had employed an award-winning ad agency to help them become more ‘innovative’ and ‘interactive’. Millions upon millions were spent turning the website into an - [Students' awareness of branding](https://digitalcommunications.wp.st-andrews.ac.uk/2014/12/05/students-awareness-of-branding/) - Overseas PhD students rely on rankings to select a university This article about how PhD students select universities contains some interesting findings about the use of websites and the perception of the brand. The report, aimed primarily at university communications and marketing staff, notes that the websites are “much easier to influence by good communications - [University marketing mistakes](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/27/university-marketing-mistakes/) - Five toe-curling blunders from university marketing teams It can be easy to get things wrong in university marketing schemes. From dodgy acronyms to risqué hashtags, this article looks at five real-life examples of university marketing gone wrong. - [Digital archiving - what's left after 10 years](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/28/digital-archiving-whats-left-after-10-years/) - What is still on the web after 10 years of archiving? Digital preservation is not typically at the forefront of most people’s minds today. But it is likely to become a bigger issue as more people begin to realise we have been doing the modern-day equivalent of wiping tapes of classic television programmes. The British - [Is a website worth £60m?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/24/is-a-website-worth-60m/) - B&Q's new £60m responsive website reviewed Unfortunately, getting digital right is not cheap or easy. B&Q have just spent £60m on their new website, along with an upgrade of backend systems. As this article from Econsultancy notes, some aspects of the design are good. But some vital aspects, such as search and photography, are notably - [Trends in search for universities](https://digitalcommunications.wp.st-andrews.ac.uk/2014/10/23/trends-in-search-for-universities/) - Google reveals most searched-for universities It is important for us to keep an eye on trends across the sector. The digital era is a disruptive one that has changed and even threatened some industries forever: music, journalism, photography. Higher education is not necessarily immune. Data from Google shows that interest in campus-based universities is declining, - [Web team update...](https://digitalcommunications.wp.st-andrews.ac.uk/2014/11/05/web-team-update/) - Updates on the web team activities can now be found on the digital communications team blog. If you would like to continue to follow our adventures then please change your RSS subscription or browser bookmark to point at http://digitalcommunications.wp.st-andrews.ac.uk/. - [Taming an intranet](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/27/taming-an-intranet/) - How to stop your WordPress intranet becoming an unmanageable mess Our web developer Sam Parsons brought our attention to this article about intranets. Although the article is primarily aimed at WordPress developers, there are lots of useful nuggets that are of wider interest. This is also pertinent as we begin to investigate the creation of - [How do you solve a problem like a content management policy?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/08/19/how-do-you-solve-a-problem-like-a-content-management-policy/) - One of the projects that I (Carley) have been working on over the past few weeks is a review of the content management policy which Duncan and I worked on during the final phase of the Study at St Andrews project. (It was last mentioned (briefly) in our progress report from back in February.) Since - [Putting user needs ahead of short-term business goals](https://digitalcommunications.wp.st-andrews.ac.uk/2014/07/31/putting-user-needs-ahead-of-short-term-business-goals/) - Customer-centric and easy-to-use is the new business model (The Alibaba story) In the wake of Alibaba going public, Gerry McGovern has assessed the company’s success. Putting the customer’s needs ahead of the business’s superficial short-term needs pays dividends in the long run. So, what has helped make Alibaba so successful? According to founder Jack Ma, - [New default WordPress theme: Fourteen Eleven](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/27/new-default-wordpress-theme-fourteen-eleven/) - With the increase in mobile devices accessing the University website, I've spent a couple of hours this week working on a St Andrews themed responsive WordPress theme for our central WordPress multi site installation, WordPress @ St Andrews. Imaginatively titled Fourteen Eleven this is a child theme of one of the default WordPress themes: Twenty Eleven. This theme - [Using colour schemes to easily distinguish between live and test installations of WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/2014/06/17/using-colour-schemes-to-easily-distinguish-between-live-and-test-installations-of-wordpress/) - When the web team took on management of the University's WordPress multi site installation we actually inherited two instances: live and test. Working with two almost identical installations I discovered a sense of mild anxiety whenever I had both installations open side by side: which version was I currently working with? Was I just about to do something - [Web strategy workshop](https://digitalcommunications.wp.st-andrews.ac.uk/2014/05/09/web-strategy-workshop/) - A few weeks ago I mentioned that we had the go-ahead from the University’s ICT strategy group to work on a new web strategy. Yesterday we had our first meeting to begin to plan this in more detail. Round the enormous, post-it note strewn table at Lean Central the web team met with Mark and Fin from the - [Clickbait headlines](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/21/clickbait-headlines/) - This blogger found Upworthy-style headlines very annoying. You'll find his response utterly plausible Upworthy-style (or you might think of them as BuzzFeed-style or simply clickbait) headlines are becoming increasingly common as content publishers strive to create headlines that will entice people to click their link. But while well-conceived headlines written in this style can drive - [Mental health in web development](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/03/mental-health-in-web-development/) - Back in November (21–22) 2013 I travelled to Dublin to TerminalFour's annual global user conference t44u at the Aviva Stadium in Dublin, Ireland. TerminalFour develop the web content management system that we use here at St Andrews: Site Manager, often simply referred to as T4. This was the third or fourth event that I'd attended and - [Web governance](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/03/web-governance/) - Web governance ensures long term success A selection of articles from Paul Boag and Headscape about web governance, strategy and so on. Now that our first big project has launched, our immediate focus is on sorting out our processes. So a lot of what’s written in these articles chimes with what we are thinking about - [Moving the University website to HTML9 Responsive Boilerstrap JS](https://digitalcommunications.wp.st-andrews.ac.uk/2014/04/01/moving-the-university-website-to-html9-responsive-boilerstrap-js/) - When we redesigned the University website in 2008 we adopted the Blueprint CSS framework which greatly cut down our CSS development time. It offered us a solid, cross-browser compatible foundation on which to build our site. With the advent of HTML5 and responsive web design we started using the Bootstrap framework which offered not only - [Job vacancy: web developer](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/28/job-vacancy-web-developer-2/) - The University is looking for a web developer to join the web team. Job reference: Web Developer SB1005R1 Salary £25,013 – £29,837 per annum (grade 5) Required skills: PHP, JavaScript/jQuery, HTML, CSS, SQL, Ajax Fixed term: 3 years Start: as soon as possible Closing date for applications: Friday 25 April 2014 The main purpose of the role will be in helping - [Survey of university websites](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/26/survey-of-university-websites/) - As part of our work around developing a solid strategy for the University website for next few years, over the last couple of days we've been doing a little 'competitor analysis' and have visited over 200 university websites; in all it took us around eight hours. We asked three questions of each site we visited: Responsive Is the - [Focusing on top tasks](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/27/focusing-on-top-tasks/) - Evidence-based decision making at Cisco support In many models of web management, every 2-3 years the site gets a redesign. This could be called the ‘lipstick on a pig’ approach to website management. The result is often that the site gets a nice new facelift but rarely that underlying problems are properly addressed… The Top - [Coloured lists in Trello](https://digitalcommunications.wp.st-andrews.ac.uk/2014/03/07/coloured-lists-in-trello/) - As you probably know, we're big fans of Trello here in the web team. We have a number of project boards, overseen by one master, everything-we're-doing™ board called @Web team. It currently has 24 columns (or lists) which makes quickly navigating to the right list a little tricky at times. So today I quickly wrote - [Zeal and Dash—Offline documentation browsers](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/27/zeal-and-dash-offline-documentation-browsers/) - Yesterday I came across a really useful application for web development which has already sped up my workflow when needing to look for documentation: Zeal. Zeal is available for Linux and Windows only, because it's based on a similar application for Mac OS X only called Dash. On my personal blog, I've written about how I'm - [What motivates us?](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/18/what-motivates-us/) - I find this a really inspiring video. I wonder how this might influence us as a web team. - [Grid—a simple guide to responsive web design](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/14/grid-a-simple-guide-to-responsive-web-design/) - It feels like the web is evolving at a frightening rate these days, and while we're being encouraged to design for mobile first even the technical specifications (particularly HTML5, and CSS3) haven't settled down yet and are still subject to change. For example, there is currently a lot of energy being put into how to - [New framework for responsive HTML emails](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/07/new-framework-for-responsive-html-emails/) - Ink is a fairly new framework from Zurb, who brought us the Foundation CSS framework, for creating responsive HTML emails. It's been a while since I've been asked to help put together an HTML email but as news of this new HTML email framework dropped into my inbox this morning I thought it would be - [The shift to mobile and tablet devices](https://digitalcommunications.wp.st-andrews.ac.uk/2014/02/04/the-shift-to-mobile-and-tablet-devices/) - When will more people visit Gov.uk using a mobile or tablet than a PC? Mobile and tablet traffic to the Admissions website almost doubled during 2013. Mobile/tablet traffic is rising all the time. But often the largest rises in mobile/tablet traffic occur immediately after Christmas as people rush to use their shiny new gadgets. The - [Ten guidelines for university websites from the Nielsen Norman Group](https://digitalcommunications.wp.st-andrews.ac.uk/2014/01/29/ten-guidelines-for-university-websites-from-the-nielsen-norman-group/) - Last week (Sunday 19 January) the Nielsen Norman Group published an incredibly helpful article offering ten design guidelines for university websites: University Websites: Top 10 Design Guidelines. Their summary: Effective university websites can increase conversions, strengthen institutional credibility and brand, improve user satisfaction, and save time and money. The web team are currently writing a business - [We are all international](https://digitalcommunications.wp.st-andrews.ac.uk/2014/01/09/we-are-all-international/) - Sheffield SU - We are all international students The video makes an interesting point – one that fits with the original ethos of the website developed by the Lean group, which was that the whole website should be ‘international’ in its approach, and that international content should not be sidelined into a separate silo. - [Welcome to the digital communications team blog](https://digitalcommunications.wp.st-andrews.ac.uk/2013/12/20/welcome-to-the-digital-communications-team-blog/) - The digital communications team is a small start-up team focused on improving digital communications aimed at external audiences. Our first project is a relaunch of the website for prospective students, due in February 2014. We will use this blog to share our progress, ideas and useful articles with the University community and beyond. You can also follow - [Drop the assumptions, re-frame the question](https://digitalcommunications.wp.st-andrews.ac.uk/2013/11/29/drop-the-assumptions-re-frame-the-question/) - More than two years ago, on 7 November 2011, I created a new card on our Trello board called “Fix memos on internal homepages”. It then sat on the board for the next 24 months, and was not touched, apart from to shuffled around the board a bit, from one list to another: from 'backlog' to - [jQuery cycle plugin](https://digitalcommunications.wp.st-andrews.ac.uk/2013/10/18/jquery-cycle-plugin/) - Where would we be without jQuery, the JavaScript library that speeds up development no end? I've recently been using the Bootstrap 2.3.2 CSS framework within our content management system, TerminalFour Site Manager and I ran into a number of issues with its built-in carousel. The requirement we had was that the user should be allowed to - [A scalable and modular approach to writing CSS](https://digitalcommunications.wp.st-andrews.ac.uk/2013/09/20/smacss/) - Something that I've been keen to introduce to the web team for quite a while is a coding standard: a style guide, a consistent way for the whole team to write and format their code (whether HTML, CSS, JavaScript or PHP) and name their assets (documents, images, videos, etc.) so we spend less time trying - [Job vacancies: Web Designer and Web Copywriter](https://digitalcommunications.wp.st-andrews.ac.uk/2013/08/09/job-vacancies-web-designer-and-web-copywriter/) - The University of St Andrews is looking for an experienced web designer and an experienced web copywriter to join a small start-up team supporting the marketing of the University. The posts will sit within Corporate Communications, which has responsibility for enhancing and protecting the global reputation and brand of the University of St Andrews via the - [Check accessibility with HTML_CodeSniffer from Squiz](https://digitalcommunications.wp.st-andrews.ac.uk/2013/07/01/check-accessibility-with-html_codesniffer-from-squiz/) - Last month we had a visit from web content management system company Squiz. The primary reason for their visit was to demo their CMS Matrix but one of the really cool and practical things they left us with was simply making us aware of HTML_CodeSniffer. Written entirely in JavaScript HTML_CodeSniffer checks the source code of a - [Job vacancy: web developer](https://digitalcommunications.wp.st-andrews.ac.uk/2013/06/19/job-vacancy-web-developer/) - The University is looking for an experienced web developer to join the web team. Grade: 5 Salary: £24, 766 — £29,541 per year Fixed term: 3 years Start: as soon as possible Closing date for applications: Friday 19 July 2013 The main focus of the job will be in helping design and develop small-scale web - [New website for the Writing Room at St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2013/04/12/new-website-for-the-writing-room-at-st-andrews/) - A few weeks ago the web team had a visit from Jonathan Falla, a local award-winning author and course leader for both the Creative Writing Summer School and now The Writing Room at St Andrews. It was about the latter that he came to see us about. The Writing Room at St Andrews is an online - [New website for the Andrew Marvell Society](https://digitalcommunications.wp.st-andrews.ac.uk/2013/01/23/new-website-for-the-andrew-marvell-society/) - While the majority of our work in the web team involves developing and maintaining the main University website, using our enterprise content management system TERMINALFOUR Site Manager we do occasionally get asked to develop sites for other areas of the University such as schools and research centres. It is one such request that I've been working - [Website roadmap](https://digitalcommunications.wp.st-andrews.ac.uk/2012/12/05/website-roadmap/) - A couple of weekends ago we upgraded our enterprise web content management system, TerminalFour Site Manager, from v.6.2 to v.7.2 This has been a major upgrade, and something that we've been gearing up to for the last two years. Prior to the upgrade we held a number of demo sessions to show users what the - [Website help redesign](https://digitalcommunications.wp.st-andrews.ac.uk/2012/07/19/website-help-redesign/) - In many ways it has felt like that saying about the cobbler's shoes: we spend so much time fixing other people's websites that we don't have the time to fix our own. But no longer! This week we finally redesigned the website help pages. The old pages had been there since we launched the website - [Essential web developer skills](https://digitalcommunications.wp.st-andrews.ac.uk/2012/07/16/essential-web-developer-skills/) - In the next few months we're going to be gearing up to fill two posts (one replacement and one new post) to join the web team: a developer and an apprentice. So I've been thinking about a couple of things: What skills we are looking for in new team members? What skills do we already - [Trello at St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/2012/06/04/trello-at-st-andrews/) - At the meeting of the Scottish Web Folk, on Thursday 31 May held at the University of Edinburgh, I gave the above presentation about Trello from Fog Creek Software. Trello is, according to its own help text, a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working - [International students landing page](https://digitalcommunications.wp.st-andrews.ac.uk/2012/05/29/international-students-landing-page/) - Last year we were asked to create a section specifically aimed at at international students (current and prospective). This represented a reversal of the previous approach, which was to house information for international students in the appropriate sections of the existing websites aimed at prospective students, current students and current postgraduates. Information architecture This posed - [Redesigned: Current staff research](https://digitalcommunications.wp.st-andrews.ac.uk/2012/04/12/redesigned-current-staff-research/) - A project that’s been lurking on our backlog for months (actually years) is the second half of an update to the research pages, overseen by the Research Policy Office. Part one was the redesign of the high-level research pages, with links to the new Pure research portal plus the latest research-related news, press releases and - [Temporary website for EuCOMC XX - the 20th EuCheMS Conference on Organometallic Chemistry](https://digitalcommunications.wp.st-andrews.ac.uk/2012/03/12/temporary-website-for-the-20th-euchems-conference-on-organometallic-chemistry/) - A couple of weeks ago we had a visit from someone from our Conference and Group Services (CGS) unit asking for a small website to be created quickly. It was for the intriguingly-entitled EuCOMC XX, or the 20th EuCheMS Conference on Organometallic Chemistry, being held next year in St Andrews. All they needed was a single - [Replacing the website header when printing web pages](https://digitalcommunications.wp.st-andrews.ac.uk/2012/01/20/replacing-the-website-header-when-printing-web-pages/) - Until this week, printing web pages resulted in the University crest looking broken and ugly. We needed to find a way to replace this for printed documents. We achieved this with a few tweaks to one jQuery file, common to most webpages on the site, and two style sheets (style.css and print.css). The issue The - [New Accommodation website](https://digitalcommunications.wp.st-andrews.ac.uk/2011/12/14/new-accommodation-website/) - Another major website I worked on over the summer was the new Accommodation website, which went live in October. I think it is quite a distinctive and bright looking website. This is largely due to the excellent use of photographs. Photo galleries It was widely felt that the photographs used on the old accommodation webpages - [New Museums and Collections website](https://digitalcommunications.wp.st-andrews.ac.uk/2011/11/23/new-museums-and-collections-website/) - I say "new", but the Museums and Collections website actually launched a good few months ago now. But I have been so busy over the summer that I haven't got round to writing about it, until now. I recall that the very first meeting I had when I began working here two years ago was - [Moving our team task board online to Trello](https://digitalcommunications.wp.st-andrews.ac.uk/2011/11/04/moving-our-team-task-board-online-to-trello/) - For the last few years the Web team have been using, and adapting, a form of Agile/Kanban board to manage what tasks need to be done and by whom. It has served us very well, but this week we moved it online to Trello, a free, hosted service from Fog Creek Software. Why we went - [Using XAMPP web server](https://digitalcommunications.wp.st-andrews.ac.uk/2011/09/05/using-xampp-web-server/) - As we all (should) know testing out software on live environments isn’t particularly sensible. For the last five years in the office, and longer at home, I’ve been running XAMPP from Apache Friends as a test server on my PC. XAMPP includes Apache httpd web server plus MySQL, PHP and Perl in an easy to - [Keeping a collection of screenshots for inspiration](https://digitalcommunications.wp.st-andrews.ac.uk/2011/08/25/keeping-a-collection-of-screenshots-for-inspiration/) - Back in late 2008 I read an interview with a Web designer who advocated keeping a scrapbook of cool designs that you’ve seen so that when the time came for Needing Inspiration™ you already had a volume of stuff to look through and be wowed by. It was a discipline that he’d picked up from - [This week I are been mostly…](https://digitalcommunications.wp.st-andrews.ac.uk/2011/07/28/this-week-i-are-been-mostly/) - Above: Our current list of outstanding support calls. In the style of The Fast Show: this week I are been mostly… answering support calls. Many people suspect that the Web team summers are quiet affairs, with plenty of peace and quiet to get on with projects. Sadly that’s not the case, and particular while we’re - [600th anniversary and alumni websites](https://digitalcommunications.wp.st-andrews.ac.uk/2011/06/22/600th-anniversary-and-alumni-websites/) - It's been a quiet couple of weeks on the Web team blogging front. Which is the complete opposite of what it's been like within the Web team: blinkered, and with heads down we've been racing to complete the 600th anniversary website before graduation (which started yesterday). If you've put in a request by email and - [What developers think of Internet Explorer](https://digitalcommunications.wp.st-andrews.ac.uk/2011/06/10/what-developers-think-of-internet-explorer/) - I like this self-deprecating advert from Microsoft about Internet Explorer 9. Only today I was thinking how refreshing it is that I now don't have to worry too much about testing webpages in Internet Explorer 9. Everything just works now. Sure, it doesn't have the same level of support for HTML5 and CSS3 that Chrome, - [Improving navigation on the University website](https://digitalcommunications.wp.st-andrews.ac.uk/2011/05/09/improving-navigation-on-the-university-website/) - We are currently working on a project that will provide a subtle but significant improvement in the navigation of the internal University websites (for current staff, students and postgraduates). What we have just now Currently, the majority of webpages aimed at internal audiences have a global navigation menu that is the same across the entire - [A letter from America](https://digitalcommunications.wp.st-andrews.ac.uk/2011/05/03/a-letter-from-america/) - A few weeks ago a letter was passed on to the Web team which congratulated us on the University website. If the truth be known, it wasn’t the letter itself that was passed to us, it was a PDF file of a scan of that letter. It was a PDF file of a scan of - [Web team strategy day](https://digitalcommunications.wp.st-andrews.ac.uk/2011/04/12/web-team-strategy-day/) - Yesterday the extended Web team—that is the Web team, a couple of Web application software developers and someone from the IT Services systems team—met for four-and-a-half hours in the Hebdomadar’s Room with our boss the Director of Business Improvements to look at our strategy. The day was focussed around a SWOT analysis looking at strengths, - [Developing a new theme for Moodle 2.0](https://digitalcommunications.wp.st-andrews.ac.uk/2011/04/08/developing-a-new-theme-for-moodle-2-0/) - At the start of the current academic session (2010-2011) the University introduced Moodle as its preferred learning management system (LMS), also called a ‘virtual learning environment’ (VLE) and began the move away from WebCT (which is now owned by former rival Blackboard). Moodle (which I discovered is an acronym for Modular Object-Oriented Dynamic Learning Environment) - [Departmental restructure in progress](https://digitalcommunications.wp.st-andrews.ac.uk/2011/04/06/departmental-restructure-in-progress/) - A lot of my job involves looking at websites and making suggestions on how better to structure them. There is a bigger restructure project happening at the moment, though, which has an impact on the Web team. The University is in the process of merging two units: Business Improvements and IT Services. I thought it - [When wireframes attack](https://digitalcommunications.wp.st-andrews.ac.uk/2011/04/05/when-wireframes-attack/) - Look what has happened on the whiteboard at Web team HQ! It started as an innocent enough looking wireframe showing a tabbed main content area and then … well, it turned into a monster. Ain’t that true of a number of projects I’ve worked on! - [My favourite Web developer add-ons for Firefox](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/24/my-favourite-web-developer-add-ons-for-firefox/) - Mozilla released Firefox 4.0 on Tuesday—it has already been downloaded 16,041,437 times; that’s about 92 downloads a second!— and there is a lot to commend it for: a clean look, that’s not too far away from both Google Chrome and Internet Explorer 9 and it’s much faster too. While I use Google Chrome for most - [Internet Explorer from version 1.0 to 9.0](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/23/internet-explorer-from-version-1-0-to-9-0/) - http://www.youtube.com/watch?v=k5QqYVurImY Since Microsoft Internet Explorer 9 was released Andy—you know! Andy!—wondered what it would be like to install every version of Microsoft's Web browser starting at IE 1.0 under Windows 95 and working all the way up through IE 6.0 on Windows XP to IE 9.0 which is only available for Windows Vista or 7 and - [The University homepage, Placekitten style](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/11/the-university-homepage-placekitten-style/) - Last week I wrote about Placekitten, a service that automatically generates pictures of kittens as placeholder images in web designs. I decided to put the service through its paces by testing it on the University homepage. I think it needs a bit of work. - [Fabulous icon set for library projects](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/08/fabulous-icon-set-for-library-projects/) - A couple of years ago I was asked to be involved in a project to redesign SAULCAT: the St Andrews University Library Catalogue, which uses the WebPAC Pro online catalogue service of Millennium from Innovative Interfaces. (Or something like that, I’m not a librarian!) Part of the scope of the project was to enhance the - [Photo of the week archive](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/04/photo-of-the-week-archive/) - The idea for the Photo of the week feature on the University homepage came about in a brainstorming meeting we had back in 2006 with Mac McBurney who was working with the information architecture consultancy company Dynamic Diagrams we'd hired to help us restructure the University website. Every week or so since (assuming that a week - [Saying goodbye to Internet Explorer 6](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/04/saying-goodbye-to-internet-explorer-6/) - Today, Microsoft launched a big push aimed at "Moving the world off Internet Explorer 6". IE6 Countdown aims to educate people about why they need to upgrade their browsers. The target is for IE6 to account for less than 1% of global share. Web developers have long bemoaned the amount of work it takes to - [Creating quick and easy placeholder images](https://digitalcommunications.wp.st-andrews.ac.uk/2011/03/02/creating-quick-and-easy-placeholder-images/) - We have all been there. You are working on a test webpage, and you need to create a placeholder image to test out how it would look. What can you do? You could always go on the hunt for a suitable stock image. But this can be time consuming and distracting. So I went looking - [Improvement to Error 404 page](https://digitalcommunications.wp.st-andrews.ac.uk/2011/02/24/improvement-to-error-404-page/) - Earlier this week we made a minor improvement to the University's Error 404 Page not found page. On the right-hand side of the page, beneath the section entitled "Website help" we've now added a section called "Recent website moves" which explains to users: Recent website moves The following websites have been redesigned or restructured recently - [Why did the Website go offline today?](https://digitalcommunications.wp.st-andrews.ac.uk/2011/02/23/why-did-the-website-go-offline-today/) - In Jason Fried and David Heinemeier Hansson's excellent book Rework: Change the way you work forever they offer this advice: "When something goes wrong, someone is going to tell the story. You'll be better off if it's you. Otherwise, you create an opportunity for rumours, hearsay, and false information to spread. "When something bad happens, - [Printing out webpages](https://digitalcommunications.wp.st-andrews.ac.uk/2011/02/23/printing-out-webpages/) - Did you know that all University webpages print out in a print-friendly format automatically? From time to time we are asked if we can add 'print-friendly' pages to the website. But this functionality has always been on the website, using a technique that is over a decade old. In modern web design, the visual look - [PDF problems? Check your filenames](https://digitalcommunications.wp.st-andrews.ac.uk/2011/01/27/pdf-problems-check-your-filenames/) - We have been contacted a couple of times recently by content maintainers who were concerned that some users of the website were unable to open PDF files. Our users have particularly been having problems opening some PDFs in Firefox, while I have also known of Google Chrome being affected. Internet Explorer has been fine (for - [Wordle ‘word cloud’](https://digitalcommunications.wp.st-andrews.ac.uk/2011/01/14/wordle-word-cloud/) - While redesigning the Contacts homepage this morning I was looking for a background image to make the heading “A-Z” look a little more interesting. I searched iStockPhoto for a while with some success, but nothing quite worked. Then I remembered Wordle, which is a toy for generating “word clouds” from text that you provide. The - [What browsers have our visitors been using this year?](https://digitalcommunications.wp.st-andrews.ac.uk/2010/12/13/what-browsers-have-our-visitors-been-using-this-year/) - The topic of which Web browsers are the most popular came up at our weekly Web team meeting this morning. So I went away and did a little digging in our Google Analytics account. (Bear in mind that I have no degree of expertise in statistics.) The issue was raised because we're currently debugging an - [Advent calendars](https://digitalcommunications.wp.st-andrews.ac.uk/2010/12/06/advent-calendars/) - I remember as a child during Advent counting down the days to Christmas: the excitement each morning of seeing the next door opened, wondering what would be revealed behind it, and sneakily trying to 'accidentally' open tomorrow's door too. (There were three of us and having to wait two whole days between openings was just too - [How to improve a web page in one simple step](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/11/how-to-improve-a-web-page-in-one-simple-step/) - When asked how one can improve a web page in one simple step it is the considered opinion of certain members of the Web team that this may be done by adding a photograph of a fire engine to the page. See, this page is more exciting already! That's a photograph is of a Scania P 380 - [Should we still be supporting Internet Explorer 6?](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/04/should-we-still-be-supporting-internet-explorer-6/) - Every couple of months the same topic of conversation comes up in the Web team office: should we still be supporting Internet Explorer 6? The answer so far has always been a resigned yes, but that may not be the case for too long. A little history: IE6 was released on 27 August 2001, three days after - [Drop-in clinics](https://digitalcommunications.wp.st-andrews.ac.uk/2010/11/04/drop-in-clinics/) - The web team has begun to hold drop-in clinics for any users to ask questions, receive training or discuss any web-related topic. These sessions are held on the first Friday of every month. As such, the next one is tomorrow -- 5 November at 12 noon. Following that, there will be a clinic on 3 - [Xobni for Outlook](https://digitalcommunications.wp.st-andrews.ac.uk/2010/09/27/xobni-for-outlook/) - The University is currently in the process of moving to a replacement service for staff email and calendars, which are currently provided via two separate, locally-hosted applications, including Meeting Maker. The new service, dubbed Unimail, will be provided by Brightsolid in Dundee and is built on Microsoft Exchange 2010. It will be nice to have - [mSaint - student portal for iPhone](https://digitalcommunications.wp.st-andrews.ac.uk/2010/09/24/msaint-student-portal-for-iphone/) - Last month Duncan blogged about making the student handbook mobile friendly which was in preparation for mSaint - the new student portal for the iPhone, built on the campusM platform from oMbiel. mSaint went live this week and can be found in the iTunes app store (search for mSaint). Not being an Apple iPhone user I - [Our journey into Agile, pt.2](https://digitalcommunications.wp.st-andrews.ac.uk/2010/09/09/our-journey-into-agile-pt-2/) - Encountering Agile Back in April 2008 I attended the Scotland on Rails 2008 conference in Edinburgh; I literally have the t-shirt to prove it. It was an absolutely fascinating (read: über-geeky) conference let down for me slightly by the fact that I really didn't have a clue what they were talking about most of the time - [Using Yahoo! Pipes to filter an RSS feed](https://digitalcommunications.wp.st-andrews.ac.uk/2010/09/03/using-yahoo-pipes-to-filter-an-rss-feed/) - I'm currently working on a redesign of the University's research homepage which involves a requirement to pull in three RSS feeds: Recent research outputs (from the PURE research portal, which hasn't gone public yet) Recent research activities (from the PURE research portal) Research news (from the main University news page. But this third feed needs - [Our journey into Agile, pt.1](https://digitalcommunications.wp.st-andrews.ac.uk/2010/08/27/our-journey-into-agile-pt-1/) - In November of last year (2009 if you don't have a calendar to hand) we started to seriously look into using Agile methodologies to better manage and run our Web projects. The crunch came when we realised that in many cases we weren't delivering what we had promised to do, we were snowed under. We - [ITIL](https://digitalcommunications.wp.st-andrews.ac.uk/2010/08/20/itil/) - This week (Monday - Wednesday) Steve and myself were involved in the next wave of IT Services and Business Improvements (BI) staff to undergo the minor ordeal that is the three-days ITIL® V3 Foundation training and exam. What is ITIL? The Information Technology Infrastructure Library version 3, to give ITIL V3 its full name, is - [Window sizes and the fold](https://digitalcommunications.wp.st-andrews.ac.uk/2010/08/20/browser-sizes-and-the-fold/) - It can be difficult to design a webpage. Sure, there is a great deal of freedom. You are not limited by, say, the size of a piece of paper. But there is, of course, a limit to what you can reasonably do with a webpage. One potential constraint is the size of a browser window. ## Pages - [Home](https://digitalcommunications.wp.st-andrews.ac.uk/) - [About](https://digitalcommunications.wp.st-andrews.ac.uk/about/) - The Digital Communications team provides design, creation, support and maintenance of all non-application digital assets and communication channels. Responsibilities of the Digital Communications team include backend development and frontend maintenance for: the University website training, consultancy and support for digital channels ensuring web standards are upheld on all digital channels managing software tools and accounts across the ## Categories - [Resources](https://digitalcommunications.wp.st-andrews.ac.uk/category/resources/) - Reviews, lists, and responses to articles or resources we think are interesting or useful. - [Team](https://digitalcommunications.wp.st-andrews.ac.uk/category/team/) - Posts about the digital communications team processes. - [Projects](https://digitalcommunications.wp.st-andrews.ac.uk/category/projects/) - Updates about projects or other pieces of work we are working on. - [Design](https://digitalcommunications.wp.st-andrews.ac.uk/category/design/) - Anything related to web design, but not usability (that’s another category) unless there’s overlap. - [Social Media](https://digitalcommunications.wp.st-andrews.ac.uk/category/social-media/) - [Content](https://digitalcommunications.wp.st-andrews.ac.uk/category/content/) - Guides, news, etc relating to web content. - [Training](https://digitalcommunications.wp.st-andrews.ac.uk/category/training/) - [SEO](https://digitalcommunications.wp.st-andrews.ac.uk/category/seo/) - [Usability](https://digitalcommunications.wp.st-andrews.ac.uk/category/usability/) - [Conferences](https://digitalcommunications.wp.st-andrews.ac.uk/category/conferences/) - Posts about conferences and events like IWMW, Scottish Web Folk, etc. - [Guides](https://digitalcommunications.wp.st-andrews.ac.uk/category/guides/) - Guides and tutorials - [Featured](https://digitalcommunications.wp.st-andrews.ac.uk/category/featured/) - [Digital pattern library](https://digitalcommunications.wp.st-andrews.ac.uk/category/digital-pattern-library/) - Updates and explanations about the DPL - [WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/category/wordpress/) - [Data and analytics](https://digitalcommunications.wp.st-andrews.ac.uk/category/data/) - Information and guides relating to data and analytics. - [Accessibility](https://digitalcommunications.wp.st-andrews.ac.uk/category/accessibility/) - Posts and guides about accessibility. - [Development and code](https://digitalcommunications.wp.st-andrews.ac.uk/category/code/) - Posts about development activities, code articles, etc. - [Software, tools and technology](https://digitalcommunications.wp.st-andrews.ac.uk/category/software/) - Articles about software, tools and technology. - [Web team](https://digitalcommunications.wp.st-andrews.ac.uk/category/web-team/) - [Website](https://digitalcommunications.wp.st-andrews.ac.uk/category/website/) - Articles about websites (new sites, sites in development, launch announcements, etc.) - [Project planning](https://digitalcommunications.wp.st-andrews.ac.uk/category/projects/planning/) - How we plan projects - [Support calls](https://digitalcommunications.wp.st-andrews.ac.uk/category/support/) - Information about Unidesk support calls - [Team updates](https://digitalcommunications.wp.st-andrews.ac.uk/category/team/team-updates/) - [Sustainability](https://digitalcommunications.wp.st-andrews.ac.uk/category/sustainability/) - [Guides project](https://digitalcommunications.wp.st-andrews.ac.uk/category/guides-project/) - Information about the creation and use of guides as modular content to improve search. - [Artificial Intelligence (AI)](https://digitalcommunications.wp.st-andrews.ac.uk/category/artificial-intelligence-ai/) ## Tags - [Cern](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cern/) - [content management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-management/) - [personas](https://digitalcommunications.wp.st-andrews.ac.uk/tag/personas/) - [project](https://digitalcommunications.wp.st-andrews.ac.uk/tag/project-2/) - [redesign](https://digitalcommunications.wp.st-andrews.ac.uk/tag/redesign/) - [social media](https://digitalcommunications.wp.st-andrews.ac.uk/tag/social-media/) - [Tumblr](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tumblr/) - [accessibility](https://digitalcommunications.wp.st-andrews.ac.uk/tag/accessibility/) - [mobile](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile/) - [multiscreen](https://digitalcommunications.wp.st-andrews.ac.uk/tag/multiscreen/) - [writing for the web](https://digitalcommunications.wp.st-andrews.ac.uk/tag/writing-for-the-web/) - [images](https://digitalcommunications.wp.st-andrews.ac.uk/tag/images/) - [photography](https://digitalcommunications.wp.st-andrews.ac.uk/tag/photography/) - [URLs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/urls/) - [carousels](https://digitalcommunications.wp.st-andrews.ac.uk/tag/carousels/) - [usability](https://digitalcommunications.wp.st-andrews.ac.uk/tag/usability/) - [calls to action](https://digitalcommunications.wp.st-andrews.ac.uk/tag/calls-to-action/) - [content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content/) - [microcopy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/microcopy/) - [readability](https://digitalcommunications.wp.st-andrews.ac.uk/tag/readability/) - [mobile applications](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile-applications/) - [mobile web](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile-web/) - [FAQs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/faqs/) - [responsive design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/responsive-design/) - [search engine optimisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/search-engine-optimisation/) - [user stories](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-stories/) - [forms](https://digitalcommunications.wp.st-andrews.ac.uk/tag/forms/) - [tablets](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tablets/) - [wearables](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wearables/) - [job titles](https://digitalcommunications.wp.st-andrews.ac.uk/tag/job-titles/) - [words](https://digitalcommunications.wp.st-andrews.ac.uk/tag/words/) - [user-centred design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-centred-design/) - [news](https://digitalcommunications.wp.st-andrews.ac.uk/tag/news/) - [smartphones](https://digitalcommunications.wp.st-andrews.ac.uk/tag/smartphones/) - [search](https://digitalcommunications.wp.st-andrews.ac.uk/tag/search/) - [Google](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google/) - [Google Analytics](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-analytics/) - [copywriting](https://digitalcommunications.wp.st-andrews.ac.uk/tag/copywriting/) - [navigation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/navigation/) - [cards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cards/) - [design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/design/) - [project management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/project-management/) - [browsers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/browsers/) - [usability testing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/usability-testing/) - [information architecture](https://digitalcommunications.wp.st-andrews.ac.uk/tag/information-architecture/) - [scrolling](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scrolling/) - [infinite scrolling](https://digitalcommunications.wp.st-andrews.ac.uk/tag/infinite-scrolling/) - [stock photos](https://digitalcommunications.wp.st-andrews.ac.uk/tag/stock-photos/) - [strategy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/strategy/) - [big bang](https://digitalcommunications.wp.st-andrews.ac.uk/tag/big-bang/) - [whitespace](https://digitalcommunications.wp.st-andrews.ac.uk/tag/whitespace/) - [Google Now](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-now/) - [web teams](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-teams/) - [content strategy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-strategy/) - [content audits](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-audits/) - [eye-tracking](https://digitalcommunications.wp.st-andrews.ac.uk/tag/eye-tracking/) - [touch screens](https://digitalcommunications.wp.st-andrews.ac.uk/tag/touch-screens/) - [Study at St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/tag/study-at-st-andrews/) - [project reports](https://digitalcommunications.wp.st-andrews.ac.uk/tag/project-reports/) - [alpha phase](https://digitalcommunications.wp.st-andrews.ac.uk/tag/alpha-phase/) - [T4](https://digitalcommunications.wp.st-andrews.ac.uk/tag/t4/) - [Flash](https://digitalcommunications.wp.st-andrews.ac.uk/tag/flash/) - [a](https://digitalcommunications.wp.st-andrews.ac.uk/tag/a/) - [landing pages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/landing-pages/) - [fold](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fold/) - [user experience](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-experience/) - [plain English](https://digitalcommunications.wp.st-andrews.ac.uk/tag/plain-english/) - [CSS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/css/) - [print style sheets](https://digitalcommunications.wp.st-andrews.ac.uk/tag/print-style-sheets/) - [testing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/testing/) - [A/B testing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ab-testing/) - [links](https://digitalcommunications.wp.st-andrews.ac.uk/tag/links/) - [related links](https://digitalcommunications.wp.st-andrews.ac.uk/tag/related-links-2/) - [governance](https://digitalcommunications.wp.st-andrews.ac.uk/tag/governance/) - [processes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/processes/) - [accordions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/accordions/) - [back](https://digitalcommunications.wp.st-andrews.ac.uk/tag/back/) - [focus groups](https://digitalcommunications.wp.st-andrews.ac.uk/tag/focus-groups/) - [video](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video/) - [colour](https://digitalcommunications.wp.st-andrews.ac.uk/tag/colour/) - [user needs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-needs/) - [Ikea](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ikea/) - [Instagram](https://digitalcommunications.wp.st-andrews.ac.uk/tag/instagram/) - [digital transformation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-transformation/) - [University of Bath](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-of-bath/) - [agile](https://digitalcommunications.wp.st-andrews.ac.uk/tag/agile/) - [change](https://digitalcommunications.wp.st-andrews.ac.uk/tag/change/) - [lean](https://digitalcommunications.wp.st-andrews.ac.uk/tag/lean/) - [organisational structure](https://digitalcommunications.wp.st-andrews.ac.uk/tag/organisational-structure/) - [IT](https://digitalcommunications.wp.st-andrews.ac.uk/tag/it/) - [communications](https://digitalcommunications.wp.st-andrews.ac.uk/tag/communications/) - [analytics](https://digitalcommunications.wp.st-andrews.ac.uk/tag/analytics/) - [statistics](https://digitalcommunications.wp.st-andrews.ac.uk/tag/statistics/) - [portals](https://digitalcommunications.wp.st-andrews.ac.uk/tag/portals/) - [intranets](https://digitalcommunications.wp.st-andrews.ac.uk/tag/intranets/) - [content management policy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-management-policy/) - [Bucknell University](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bucknell-university/) - [open standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/open-standards/) - [WordPress](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wordpress/) - [Facebook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/facebook/) - [Internet Explorer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internet-explorer/) - [bugs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bugs/) - [The Guardian](https://digitalcommunications.wp.st-andrews.ac.uk/tag/the-guardian/) - [newspapers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/newspapers/) - [style guides](https://digitalcommunications.wp.st-andrews.ac.uk/tag/style-guides/) - [typography](https://digitalcommunications.wp.st-andrews.ac.uk/tag/typography/) - [Unicode](https://digitalcommunications.wp.st-andrews.ac.uk/tag/unicode/) - [GEL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gel/) - [common look and feel](https://digitalcommunications.wp.st-andrews.ac.uk/tag/common-look-and-feel/) - [design pattern library](https://digitalcommunications.wp.st-andrews.ac.uk/tag/design-pattern-library/) - [marketing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/marketing/) - [digital preservation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-preservation/) - [archiving](https://digitalcommunications.wp.st-andrews.ac.uk/tag/archiving/) - [print](https://digitalcommunications.wp.st-andrews.ac.uk/tag/print/) - [documents](https://digitalcommunications.wp.st-andrews.ac.uk/tag/documents/) - [Microsoft Word](https://digitalcommunications.wp.st-andrews.ac.uk/tag/microsoft-word/) - [PDF](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pdf/) - [planning](https://digitalcommunications.wp.st-andrews.ac.uk/tag/planning/) - [branding](https://digitalcommunications.wp.st-andrews.ac.uk/tag/branding/) - [speed](https://digitalcommunications.wp.st-andrews.ac.uk/tag/speed/) - [downtime](https://digitalcommunications.wp.st-andrews.ac.uk/tag/downtime/) - [homepage](https://digitalcommunications.wp.st-andrews.ac.uk/tag/homepage/) - [dark social](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dark-social/) - [email](https://digitalcommunications.wp.st-andrews.ac.uk/tag/email/) - [tabs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tabs/) - [cognitive bias](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cognitive-bias/) - [page weight](https://digitalcommunications.wp.st-andrews.ac.uk/tag/page-weight/) - [Amazon](https://digitalcommunications.wp.st-andrews.ac.uk/tag/amazon/) - [hamburger menus](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hamburger-menus/) - [Paul Boag](https://digitalcommunications.wp.st-andrews.ac.uk/tag/paul-boag/) - [lecture](https://digitalcommunications.wp.st-andrews.ac.uk/tag/lecture/) - [retrospective](https://digitalcommunications.wp.st-andrews.ac.uk/tag/retrospective/) - [team](https://digitalcommunications.wp.st-andrews.ac.uk/tag/team/) - [process](https://digitalcommunications.wp.st-andrews.ac.uk/tag/process/) - [improvement](https://digitalcommunications.wp.st-andrews.ac.uk/tag/improvement/) - [kaizen](https://digitalcommunications.wp.st-andrews.ac.uk/tag/kaizen/) - [China](https://digitalcommunications.wp.st-andrews.ac.uk/tag/china/) - [UX](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ux/) - [user research](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-research/) - [submit an idea](https://digitalcommunications.wp.st-andrews.ac.uk/tag/submit-an-idea/) - [collaboration](https://digitalcommunications.wp.st-andrews.ac.uk/tag/collaboration/) - [writing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/writing/) - [pair programming](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pair-programming/) - [home page](https://digitalcommunications.wp.st-andrews.ac.uk/tag/home-page/) - [404 pages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/404-pages/) - [IWMW](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw/) - [beyond digital](https://digitalcommunications.wp.st-andrews.ac.uk/tag/beyond-digital/) - [graduation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/graduation/) - [Twitter](https://digitalcommunications.wp.st-andrews.ac.uk/tag/twitter/) - [IWMW 2015](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw-2015/) - [resource management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/resource-management/) - [PM](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pm/) - [DSDM](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dsdm/) - [universe of work](https://digitalcommunications.wp.st-andrews.ac.uk/tag/universe-of-work/) - [meetings](https://digitalcommunications.wp.st-andrews.ac.uk/tag/meetings/) - [productivity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/productivity/) - [ground rules](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ground-rules/) - [Karl Scotland](https://digitalcommunications.wp.st-andrews.ac.uk/tag/karl-scotland/) - [BBC Interactive](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bbc-interactive/) - [XP](https://digitalcommunications.wp.st-andrews.ac.uk/tag/xp/) - [Scrum](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scrum/) - [release planning](https://digitalcommunications.wp.st-andrews.ac.uk/tag/release-planning/) - [sprints](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sprints/) - [snapchat](https://digitalcommunications.wp.st-andrews.ac.uk/tag/snapchat/) - [Versioning](https://digitalcommunications.wp.st-andrews.ac.uk/tag/versioning/) - [Sitepoint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sitepoint/) - [newsletter](https://digitalcommunications.wp.st-andrews.ac.uk/tag/newsletter/) - [Google Forms](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-forms/) - [Training](https://digitalcommunications.wp.st-andrews.ac.uk/tag/training/) - [Codecademy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/codecademy/) - [CMS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cms/) - [Staff listings](https://digitalcommunications.wp.st-andrews.ac.uk/tag/staff-listings/) - [hamburger menu](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hamburger-menu/) - [user interface design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-interface-design/) - [plagiarism](https://digitalcommunications.wp.st-andrews.ac.uk/tag/plagiarism/) - [attribution](https://digitalcommunications.wp.st-andrews.ac.uk/tag/attribution/) - [estimation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/estimation/) - [sprint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sprint/) - [capacity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/capacity/) - [velocity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/velocity/) - [iterative improvement](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iterative-improvement/) - [Microsoft](https://digitalcommunications.wp.st-andrews.ac.uk/tag/microsoft/) - [IE](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie/) - [Edge](https://digitalcommunications.wp.st-andrews.ac.uk/tag/edge/) - [browser](https://digitalcommunications.wp.st-andrews.ac.uk/tag/browser/) - [support](https://digitalcommunications.wp.st-andrews.ac.uk/tag/support/) - [consumer protection legislation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/consumer-protection-legislation/) - [which! report](https://digitalcommunications.wp.st-andrews.ac.uk/tag/which-report/) - [SiteImprove](https://digitalcommunications.wp.st-andrews.ac.uk/tag/siteimprove/) - [broken links](https://digitalcommunications.wp.st-andrews.ac.uk/tag/broken-links/) - [T44U](https://digitalcommunications.wp.st-andrews.ac.uk/tag/t44u/) - [optimise](https://digitalcommunications.wp.st-andrews.ac.uk/tag/optimise/) - [filesize](https://digitalcommunications.wp.st-andrews.ac.uk/tag/filesize/) - [trello](https://digitalcommunications.wp.st-andrews.ac.uk/tag/trello/) - [terminalfour](https://digitalcommunications.wp.st-andrews.ac.uk/tag/terminalfour/) - [empty](https://digitalcommunications.wp.st-andrews.ac.uk/tag/empty/) - [states](https://digitalcommunications.wp.st-andrews.ac.uk/tag/states/) - [empty states](https://digitalcommunications.wp.st-andrews.ac.uk/tag/empty-states/) - [postgraduate taught](https://digitalcommunications.wp.st-andrews.ac.uk/tag/postgraduate-taught/) - [digital prospectus](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-prospectus/) - [clickbait](https://digitalcommunications.wp.st-andrews.ac.uk/tag/clickbait/) - [long form content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/long-form-content/) - [independent](https://digitalcommunications.wp.st-andrews.ac.uk/tag/independent/) - [digital-only](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-only/) - [annual report 2015](https://digitalcommunications.wp.st-andrews.ac.uk/tag/annual-report-2015/) - [eastern design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/eastern-design/) - [web standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-standards/) - [coding](https://digitalcommunications.wp.st-andrews.ac.uk/tag/coding/) - [W3C](https://digitalcommunications.wp.st-andrews.ac.uk/tag/w3c/) - [web writing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-writing/) - [misconceptions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/misconceptions/) - [Atern](https://digitalcommunications.wp.st-andrews.ac.uk/tag/atern/) - [RACI](https://digitalcommunications.wp.st-andrews.ac.uk/tag/raci/) - [Agile project management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/agile-project-management/) - [cheat sheet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cheat-sheet/) - [DC1001](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dc1001/) - [report](https://digitalcommunications.wp.st-andrews.ac.uk/tag/report/) - [naming](https://digitalcommunications.wp.st-andrews.ac.uk/tag/naming/) - [cyclists](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cyclists/) - [TV](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tv/) - [summer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/summer/) - [reactions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/reactions/) - [member](https://digitalcommunications.wp.st-andrews.ac.uk/tag/member/) - [introduction](https://digitalcommunications.wp.st-andrews.ac.uk/tag/introduction/) - [welcome](https://digitalcommunications.wp.st-andrews.ac.uk/tag/welcome/) - [technology](https://digitalcommunications.wp.st-andrews.ac.uk/tag/technology/) - [SEO](https://digitalcommunications.wp.st-andrews.ac.uk/tag/seo/) - [DC1002](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dc1002/) - [Office 365](https://digitalcommunications.wp.st-andrews.ac.uk/tag/office-365/) - [calendar](https://digitalcommunications.wp.st-andrews.ac.uk/tag/calendar/) - [Scottish Web Folk](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scottish-web-folk/) - [Edinburgh](https://digitalcommunications.wp.st-andrews.ac.uk/tag/edinburgh/) - [University of Edinburgh](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-of-edinburgh/) - [meeting](https://digitalcommunications.wp.st-andrews.ac.uk/tag/meeting/) - [#iwmw16](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw16/) - [WordPress multisite](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wordpress-multisite/) - [DC1004](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dc1004/) - [blogging](https://digitalcommunications.wp.st-andrews.ac.uk/tag/blogging/) - [blog](https://digitalcommunications.wp.st-andrews.ac.uk/tag/blog/) - [benefits](https://digitalcommunications.wp.st-andrews.ac.uk/tag/benefits/) - [academic](https://digitalcommunications.wp.st-andrews.ac.uk/tag/academic/) - [Opera](https://digitalcommunications.wp.st-andrews.ac.uk/tag/opera/) - [VPN](https://digitalcommunications.wp.st-andrews.ac.uk/tag/vpn/) - [privacy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/privacy/) - [adverts](https://digitalcommunications.wp.st-andrews.ac.uk/tag/adverts/) - [adblocking](https://digitalcommunications.wp.st-andrews.ac.uk/tag/adblocking/) - [web](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web/) - [native](https://digitalcommunications.wp.st-andrews.ac.uk/tag/native/) - [app](https://digitalcommunications.wp.st-andrews.ac.uk/tag/app/) - [data](https://digitalcommunications.wp.st-andrews.ac.uk/tag/data/) - [TweetDeck](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tweetdeck/) - [Ask a question](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ask-a-question/) - [CDN](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cdn/) - [PGT](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pgt/) - [launch](https://digitalcommunications.wp.st-andrews.ac.uk/tag/launch/) - [DPL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dpl/) - [digital pattern library](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-pattern-library/) - [retrospectives](https://digitalcommunications.wp.st-andrews.ac.uk/tag/retrospectives/) - [featured](https://digitalcommunications.wp.st-andrews.ac.uk/tag/featured/) - [house style](https://digitalcommunications.wp.st-andrews.ac.uk/tag/house-style/) - [standardised language](https://digitalcommunications.wp.st-andrews.ac.uk/tag/standardised-language/) - [third person](https://digitalcommunications.wp.st-andrews.ac.uk/tag/third-person/) - [terminology](https://digitalcommunications.wp.st-andrews.ac.uk/tag/terminology/) - [guide](https://digitalcommunications.wp.st-andrews.ac.uk/tag/guide/) - [whiteboard](https://digitalcommunications.wp.st-andrews.ac.uk/tag/whiteboard/) - [Post-it](https://digitalcommunications.wp.st-andrews.ac.uk/tag/post-it/) - [notes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/notes/) - [green](https://digitalcommunications.wp.st-andrews.ac.uk/tag/green/) - [mailchimp](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mailchimp/) - [segmentation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/segmentation/) - [user roles](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-roles/) - [visual content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/visual-content/) - [chrome](https://digitalcommunications.wp.st-andrews.ac.uk/tag/chrome/) - [firefox](https://digitalcommunications.wp.st-andrews.ac.uk/tag/firefox/) - [safari](https://digitalcommunications.wp.st-andrews.ac.uk/tag/safari/) - [responsive](https://digitalcommunications.wp.st-andrews.ac.uk/tag/responsive/) - [trends](https://digitalcommunications.wp.st-andrews.ac.uk/tag/trends/) - [Geofilters](https://digitalcommunications.wp.st-andrews.ac.uk/tag/geofilters/) - [retrospective objectives](https://digitalcommunications.wp.st-andrews.ac.uk/tag/retrospective-objectives/) - [lessons learned](https://digitalcommunications.wp.st-andrews.ac.uk/tag/lessons-learned/) - [editing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/editing/) - [apps](https://digitalcommunications.wp.st-andrews.ac.uk/tag/apps/) - [mobile device](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile-device/) - [web is for content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-is-for-content/) - [apps are for tasks](https://digitalcommunications.wp.st-andrews.ac.uk/tag/apps-are-for-tasks/) - [search results](https://digitalcommunications.wp.st-andrews.ac.uk/tag/search-results/) - [webpages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/webpages/) - [Google Search Console](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-search-console/) - [risk](https://digitalcommunications.wp.st-andrews.ac.uk/tag/risk/) - [risks](https://digitalcommunications.wp.st-andrews.ac.uk/tag/risks/) - [risk management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/risk-management/) - [TDD](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tdd/) - [risk-driven project planning](https://digitalcommunications.wp.st-andrews.ac.uk/tag/risk-driven-project-planning/) - [press release](https://digitalcommunications.wp.st-andrews.ac.uk/tag/press-release/) - [media](https://digitalcommunications.wp.st-andrews.ac.uk/tag/media/) - [long form](https://digitalcommunications.wp.st-andrews.ac.uk/tag/long-form/) - [unique content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/unique-content/) - [Graduation 16](https://digitalcommunications.wp.st-andrews.ac.uk/tag/graduation-16/) - [flat design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/flat-design/) - [skeuomorphism](https://digitalcommunications.wp.st-andrews.ac.uk/tag/skeuomorphism/) - [minimalism](https://digitalcommunications.wp.st-andrews.ac.uk/tag/minimalism/) - [Canva](https://digitalcommunications.wp.st-andrews.ac.uk/tag/canva/) - [graphic](https://digitalcommunications.wp.st-andrews.ac.uk/tag/graphic/) - [rich media](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rich-media/) - [virtual tours](https://digitalcommunications.wp.st-andrews.ac.uk/tag/virtual-tours/) - [terminal 4](https://digitalcommunications.wp.st-andrews.ac.uk/tag/terminal-4/) - [T4v8](https://digitalcommunications.wp.st-andrews.ac.uk/tag/t4v8/) - [T4v7](https://digitalcommunications.wp.st-andrews.ac.uk/tag/t4v7/) - [MoSCoW](https://digitalcommunications.wp.st-andrews.ac.uk/tag/moscow/) - [prioritisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/prioritisation/) - [BA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ba/) - [takeover](https://digitalcommunications.wp.st-andrews.ac.uk/tag/takeover/) - [Google maps](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-maps/) - [workshop](https://digitalcommunications.wp.st-andrews.ac.uk/tag/workshop/) - [Schools websites](https://digitalcommunications.wp.st-andrews.ac.uk/tag/schools-websites/) - [done done](https://digitalcommunications.wp.st-andrews.ac.uk/tag/done-done/) - [done](https://digitalcommunications.wp.st-andrews.ac.uk/tag/done/) - [acceptance criteria](https://digitalcommunications.wp.st-andrews.ac.uk/tag/acceptance-criteria/) - [development](https://digitalcommunications.wp.st-andrews.ac.uk/tag/development/) - [dev](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dev/) - [video background](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video-background/) - [HTML5 video](https://digitalcommunications.wp.st-andrews.ac.uk/tag/html5-video/) - [bounce rate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bounce-rate/) - [exit rate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/exit-rate/) - [launching new PGT programmes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/launching-new-pgt-programmes/) - [PGT 2017](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pgt-2017/) - [google tag manager](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-tag-manager/) - [programmable layouts](https://digitalcommunications.wp.st-andrews.ac.uk/tag/programmable-layouts/) - [JavaScript](https://digitalcommunications.wp.st-andrews.ac.uk/tag/javascript/) - [gtm](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gtm/) - [conference](https://digitalcommunications.wp.st-andrews.ac.uk/tag/conference/) - [video standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video-standards/) - [youtube](https://digitalcommunications.wp.st-andrews.ac.uk/tag/youtube/) - [vimeo](https://digitalcommunications.wp.st-andrews.ac.uk/tag/vimeo/) - [video production](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video-production/) - [corporate identity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/corporate-identity/) - [university logos](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-logos/) - [powerpoint template](https://digitalcommunications.wp.st-andrews.ac.uk/tag/powerpoint-template/) - [new tabs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/new-tabs/) - [links in new tabs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/links-in-new-tabs/) - [opens in new tabs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/opens-in-new-tabs/) - [central data](https://digitalcommunications.wp.st-andrews.ac.uk/tag/central-data/) - [communication](https://digitalcommunications.wp.st-andrews.ac.uk/tag/communication/) - [culture](https://digitalcommunications.wp.st-andrews.ac.uk/tag/culture/) - [teamwork](https://digitalcommunications.wp.st-andrews.ac.uk/tag/teamwork/) - [code](https://digitalcommunications.wp.st-andrews.ac.uk/tag/code/) - [MySaint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mysaint/) - [portal](https://digitalcommunications.wp.st-andrews.ac.uk/tag/portal/) - [single sign-on](https://digitalcommunications.wp.st-andrews.ac.uk/tag/single-sign-on/) - [UniDesk](https://digitalcommunications.wp.st-andrews.ac.uk/tag/unidesk/) - [call](https://digitalcommunications.wp.st-andrews.ac.uk/tag/call/) - [incident](https://digitalcommunications.wp.st-andrews.ac.uk/tag/incident/) - [procedures](https://digitalcommunications.wp.st-andrews.ac.uk/tag/procedures/) - [guidelines](https://digitalcommunications.wp.st-andrews.ac.uk/tag/guidelines/) - [rules](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rules/) - [video call](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video-call/) - [skype](https://digitalcommunications.wp.st-andrews.ac.uk/tag/skype/) - [facetime](https://digitalcommunications.wp.st-andrews.ac.uk/tag/facetime/) - [google hangouts](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-hangouts/) - [conference call](https://digitalcommunications.wp.st-andrews.ac.uk/tag/conference-call/) - [books](https://digitalcommunications.wp.st-andrews.ac.uk/tag/books/) - [resources](https://digitalcommunications.wp.st-andrews.ac.uk/tag/resources/) - [dashboards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dashboards/) - [content migration](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-migration/) - [metadata](https://digitalcommunications.wp.st-andrews.ac.uk/tag/metadata/) - [support call audit](https://digitalcommunications.wp.st-andrews.ac.uk/tag/support-call-audit/) - [research](https://digitalcommunications.wp.st-andrews.ac.uk/tag/research/) - [prototype](https://digitalcommunications.wp.st-andrews.ac.uk/tag/prototype/) - [SharePoint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sharepoint/) - [University of St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-of-st-andrews/) - [University logo](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-logo/) - [Logos](https://digitalcommunications.wp.st-andrews.ac.uk/tag/logos/) - [Logo misuse](https://digitalcommunications.wp.st-andrews.ac.uk/tag/logo-misuse/) - [IA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ia/) - [style guide](https://digitalcommunications.wp.st-andrews.ac.uk/tag/style-guide/) - [code standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/code-standards/) - [undergraduate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/undergraduate/) - [survey](https://digitalcommunications.wp.st-andrews.ac.uk/tag/survey/) - [time management](https://digitalcommunications.wp.st-andrews.ac.uk/tag/time-management/) - [migration](https://digitalcommunications.wp.st-andrews.ac.uk/tag/migration/) - [bug fixing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bug-fixing/) - [operating systems](https://digitalcommunications.wp.st-andrews.ac.uk/tag/operating-systems/) - [Spotify](https://digitalcommunications.wp.st-andrews.ac.uk/tag/spotify/) - [DropBox](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dropbox/) - [Cloud](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cloud/) - [Music](https://digitalcommunications.wp.st-andrews.ac.uk/tag/music/) - [Tutorial](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tutorial/) - [courses](https://digitalcommunications.wp.st-andrews.ac.uk/tag/courses/) - [gsa](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gsa/) - [storytelling](https://digitalcommunications.wp.st-andrews.ac.uk/tag/storytelling/) - [content curation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-curation/) - [influencer marketing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/influencer-marketing/) - [users flow](https://digitalcommunications.wp.st-andrews.ac.uk/tag/users-flow/) - [users flow report](https://digitalcommunications.wp.st-andrews.ac.uk/tag/users-flow-report/) - [digital pattern](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-pattern/) - [course search](https://digitalcommunications.wp.st-andrews.ac.uk/tag/course-search/) - [KIS widget](https://digitalcommunications.wp.st-andrews.ac.uk/tag/kis-widget/) - [Unistats](https://digitalcommunications.wp.st-andrews.ac.uk/tag/unistats/) - [consultancy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/consultancy/) - [BAU](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bau/) - [business as usual](https://digitalcommunications.wp.st-andrews.ac.uk/tag/business-as-usual/) - [time](https://digitalcommunications.wp.st-andrews.ac.uk/tag/time/) - [admissions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/admissions/) - [key markets](https://digitalcommunications.wp.st-andrews.ac.uk/tag/key-markets/) - [copyright](https://digitalcommunications.wp.st-andrews.ac.uk/tag/copyright/) - [usage policies](https://digitalcommunications.wp.st-andrews.ac.uk/tag/usage-policies/) - [WAI-ARIA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wai-aria/) - [WAI](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wai/) - [ARIA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/aria/) - [HTML](https://digitalcommunications.wp.st-andrews.ac.uk/tag/html/) - [HTML5](https://digitalcommunications.wp.st-andrews.ac.uk/tag/html5/) - [definition of done](https://digitalcommunications.wp.st-andrews.ac.uk/tag/definition-of-done/) - [DoD](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dod/) - [subjects page](https://digitalcommunications.wp.st-andrews.ac.uk/tag/subjects-page/) - [undergraduate course page](https://digitalcommunications.wp.st-andrews.ac.uk/tag/undergraduate-course-page/) - [Optimize](https://digitalcommunications.wp.st-andrews.ac.uk/tag/optimize/) - [MVT](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mvt/) - [redirect](https://digitalcommunications.wp.st-andrews.ac.uk/tag/redirect/) - [Mobile apps](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile-apps/) - [Voice over IP](https://digitalcommunications.wp.st-andrews.ac.uk/tag/voice-over-ip/) - [VoIP](https://digitalcommunications.wp.st-andrews.ac.uk/tag/voip/) - [International calls](https://digitalcommunications.wp.st-andrews.ac.uk/tag/international-calls/) - [Study](https://digitalcommunications.wp.st-andrews.ac.uk/tag/study/) - [URL shortener](https://digitalcommunications.wp.st-andrews.ac.uk/tag/url-shortener/) - [Bitly](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bitly/) - [TinyURL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tinyurl/) - [URL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/url/) - [short](https://digitalcommunications.wp.st-andrews.ac.uk/tag/short/) - [address](https://digitalcommunications.wp.st-andrews.ac.uk/tag/address/) - [runners repeaters stranger](https://digitalcommunications.wp.st-andrews.ac.uk/tag/runners-repeaters-stranger/) - [Track Changes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/track-changes/) - [Word](https://digitalcommunications.wp.st-andrews.ac.uk/tag/word/) - [test](https://digitalcommunications.wp.st-andrews.ac.uk/tag/test/) - [results](https://digitalcommunications.wp.st-andrews.ac.uk/tag/results/) - [Bootstrap](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bootstrap/) - [videos](https://digitalcommunications.wp.st-andrews.ac.uk/tag/videos/) - [audience](https://digitalcommunications.wp.st-andrews.ac.uk/tag/audience/) - [insights](https://digitalcommunications.wp.st-andrews.ac.uk/tag/insights/) - [demographic](https://digitalcommunications.wp.st-andrews.ac.uk/tag/demographic/) - [story](https://digitalcommunications.wp.st-andrews.ac.uk/tag/story/) - [guerrilla](https://digitalcommunications.wp.st-andrews.ac.uk/tag/guerrilla/) - [frontloading](https://digitalcommunications.wp.st-andrews.ac.uk/tag/frontloading/) - [front-loading](https://digitalcommunications.wp.st-andrews.ac.uk/tag/front-loading/) - [web content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-content/) - [scan](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scan/) - [user friendly](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-friendly/) - [Sitemorse](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sitemorse/) - [poker](https://digitalcommunications.wp.st-andrews.ac.uk/tag/poker/) - [DC1001/2](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dc10012/) - [iterative improvements](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iterative-improvements/) - [keyword matching](https://digitalcommunications.wp.st-andrews.ac.uk/tag/keyword-matching/) - [jobs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jobs/) - [join the digital communications team](https://digitalcommunications.wp.st-andrews.ac.uk/tag/join-the-digital-communications-team/) - [sprint report](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sprint-report/) - [Navbox](https://digitalcommunications.wp.st-andrews.ac.uk/tag/navbox/) - [Tile grid](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tile-grid/) - [2018](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2018/) - [1.0.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1-0-0/) - [digital visa](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-visa/) - [hefce](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hefce/) - [project plan](https://digitalcommunications.wp.st-andrews.ac.uk/tag/project-plan/) - [external facing website project](https://digitalcommunications.wp.st-andrews.ac.uk/tag/external-facing-website-project/) - [retina](https://digitalcommunications.wp.st-andrews.ac.uk/tag/retina/) - [high definition](https://digitalcommunications.wp.st-andrews.ac.uk/tag/high-definition/) - [4k](https://digitalcommunications.wp.st-andrews.ac.uk/tag/4k/) - [2k](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2k/) - [display](https://digitalcommunications.wp.st-andrews.ac.uk/tag/display/) - [top tasks](https://digitalcommunications.wp.st-andrews.ac.uk/tag/top-tasks/) - [gerry mcgovern](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gerry-mcgovern/) - [customer experience](https://digitalcommunications.wp.st-andrews.ac.uk/tag/customer-experience/) - [subjects](https://digitalcommunications.wp.st-andrews.ac.uk/tag/subjects/) - [prospective students](https://digitalcommunications.wp.st-andrews.ac.uk/tag/prospective-students/) - [hero banner](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hero-banner/) - [web design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-design/) - [parallax scrolling](https://digitalcommunications.wp.st-andrews.ac.uk/tag/parallax-scrolling/) - [web trends](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-trends/) - [Medicine](https://digitalcommunications.wp.st-andrews.ac.uk/tag/medicine/) - [Google Data Studio](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-data-studio/) - [intern](https://digitalcommunications.wp.st-andrews.ac.uk/tag/intern/) - [digital communications](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-communications/) - [internship scheme](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internship-scheme/) - [study abroad](https://digitalcommunications.wp.st-andrews.ac.uk/tag/study-abroad/) - [social media takeover](https://digitalcommunications.wp.st-andrews.ac.uk/tag/social-media-takeover/) - [DC1001/8](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dc10018/) - [Collaborations and Study Abroad](https://digitalcommunications.wp.st-andrews.ac.uk/tag/collaborations-and-study-abroad/) - [CSA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/csa/) - [pre-project](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pre-project/) - [IWMW 2017](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw-2017/) - [kanban](https://digitalcommunications.wp.st-andrews.ac.uk/tag/kanban/) - [QA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/qa/) - [aaron](https://digitalcommunications.wp.st-andrews.ac.uk/tag/aaron/) - [leaving](https://digitalcommunications.wp.st-andrews.ac.uk/tag/leaving/) - [online advertising](https://digitalcommunications.wp.st-andrews.ac.uk/tag/online-advertising/) - [programme pages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/programme-pages/) - [archive](https://digitalcommunications.wp.st-andrews.ac.uk/tag/archive/) - [modelling](https://digitalcommunications.wp.st-andrews.ac.uk/tag/modelling/) - [events](https://digitalcommunications.wp.st-andrews.ac.uk/tag/events/) - [external website programmes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/external-website-programmes/) - [inbound student](https://digitalcommunications.wp.st-andrews.ac.uk/tag/inbound-student/) - [external website](https://digitalcommunications.wp.st-andrews.ac.uk/tag/external-website/) - [alumni](https://digitalcommunications.wp.st-andrews.ac.uk/tag/alumni/) - [web development](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-development/) - [developer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/developer/) - [communication plan](https://digitalcommunications.wp.st-andrews.ac.uk/tag/communication-plan/) - [2017](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2017/) - [summary](https://digitalcommunications.wp.st-andrews.ac.uk/tag/summary/) - [iwmw17](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw17/) - [photospheres](https://digitalcommunications.wp.st-andrews.ac.uk/tag/photospheres/) - [accommodation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/accommodation/) - [admin a-z](https://digitalcommunications.wp.st-andrews.ac.uk/tag/admin-a-z/) - [visual identity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/visual-identity/) - [brand](https://digitalcommunications.wp.st-andrews.ac.uk/tag/brand/) - [character length](https://digitalcommunications.wp.st-andrews.ac.uk/tag/character-length/) - [social media video](https://digitalcommunications.wp.st-andrews.ac.uk/tag/social-media-video/) - [duplicate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/duplicate/) - [stakeholders](https://digitalcommunications.wp.st-andrews.ac.uk/tag/stakeholders/) - [demos](https://digitalcommunications.wp.st-andrews.ac.uk/tag/demos/) - [emails](https://digitalcommunications.wp.st-andrews.ac.uk/tag/emails/) - [email signature](https://digitalcommunications.wp.st-andrews.ac.uk/tag/email-signature/) - [colour palette](https://digitalcommunications.wp.st-andrews.ac.uk/tag/colour-palette/) - [site manager](https://digitalcommunications.wp.st-andrews.ac.uk/tag/site-manager/) - [content management system](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-management-system/) - [design theory](https://digitalcommunications.wp.st-andrews.ac.uk/tag/design-theory/) - [mobile first](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mobile-first/) - [Error pages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/error-pages/) - [visual design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/visual-design/) - [flow chart](https://digitalcommunications.wp.st-andrews.ac.uk/tag/flow-chart/) - [icons](https://digitalcommunications.wp.st-andrews.ac.uk/tag/icons/) - [labels](https://digitalcommunications.wp.st-andrews.ac.uk/tag/labels/) - [iconography](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iconography/) - [tutorial overlays](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tutorial-overlays/) - [ux design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ux-design/) - [gestures](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gestures/) - [Natural User Interface](https://digitalcommunications.wp.st-andrews.ac.uk/tag/natural-user-interface/) - [titles](https://digitalcommunications.wp.st-andrews.ac.uk/tag/titles/) - [asia](https://digitalcommunications.wp.st-andrews.ac.uk/tag/asia/) - [microphone](https://digitalcommunications.wp.st-andrews.ac.uk/tag/microphone/) - [recording](https://digitalcommunications.wp.st-andrews.ac.uk/tag/recording/) - [film](https://digitalcommunications.wp.st-andrews.ac.uk/tag/film/) - [premiere pro](https://digitalcommunications.wp.st-andrews.ac.uk/tag/premiere-pro/) - [render](https://digitalcommunications.wp.st-andrews.ac.uk/tag/render/) - [frame rate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/frame-rate/) - [filetype](https://digitalcommunications.wp.st-andrews.ac.uk/tag/filetype/) - [consistency](https://digitalcommunications.wp.st-andrews.ac.uk/tag/consistency/) - [simplicity](https://digitalcommunications.wp.st-andrews.ac.uk/tag/simplicity/) - [podcast](https://digitalcommunications.wp.st-andrews.ac.uk/tag/podcast/) - [audio](https://digitalcommunications.wp.st-andrews.ac.uk/tag/audio/) - [soundcloud](https://digitalcommunications.wp.st-andrews.ac.uk/tag/soundcloud/) - [remote working](https://digitalcommunications.wp.st-andrews.ac.uk/tag/remote-working/) - [slack](https://digitalcommunications.wp.st-andrews.ac.uk/tag/slack/) - [zoom](https://digitalcommunications.wp.st-andrews.ac.uk/tag/zoom/) - [appear.in](https://digitalcommunications.wp.st-andrews.ac.uk/tag/appear-in/) - [multisite](https://digitalcommunications.wp.st-andrews.ac.uk/tag/multisite/) - [WP Engine](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wp-engine/) - [1.9.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1-9-0/) - [showcase](https://digitalcommunications.wp.st-andrews.ac.uk/tag/showcase/) - [case study](https://digitalcommunications.wp.st-andrews.ac.uk/tag/case-study/) - [REF](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ref/) - [1.11.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1-11-0/) - [gdpr](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gdpr/) - [higher education](https://digitalcommunications.wp.st-andrews.ac.uk/tag/higher-education/) - [search tools](https://digitalcommunications.wp.st-andrews.ac.uk/tag/search-tools/) - [image bank](https://digitalcommunications.wp.st-andrews.ac.uk/tag/image-bank/) - [nick simon](https://digitalcommunications.wp.st-andrews.ac.uk/tag/nick-simon/) - [RSS feeds](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rss-feeds/) - [1.12.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1-12-0/) - [paired writing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/paired-writing/) - [careers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/careers/) - [St Andrews](https://digitalcommunications.wp.st-andrews.ac.uk/tag/st-andrews/) - [hootsuite](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hootsuite/) - [design sprints](https://digitalcommunications.wp.st-andrews.ac.uk/tag/design-sprints/) - [workshops](https://digitalcommunications.wp.st-andrews.ac.uk/tag/workshops/) - [external website programme](https://digitalcommunications.wp.st-andrews.ac.uk/tag/external-website-programme/) - [internal content](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internal-content/) - [Sara Fay](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sara-fay/) - [internship](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internship/) - [gareth edwards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gareth-edwards/) - [jenni taylor](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jenni-taylor/) - [sarah fisher](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sarah-fisher/) - [contact page](https://digitalcommunications.wp.st-andrews.ac.uk/tag/contact-page/) - [website](https://digitalcommunications.wp.st-andrews.ac.uk/tag/website/) - [contact](https://digitalcommunications.wp.st-andrews.ac.uk/tag/contact/) - [content creation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-creation/) - [content editing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-editing/) - [top task](https://digitalcommunications.wp.st-andrews.ac.uk/tag/top-task/) - [digital standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-standards/) - [service manual](https://digitalcommunications.wp.st-andrews.ac.uk/tag/service-manual/) - [new team member](https://digitalcommunications.wp.st-andrews.ac.uk/tag/new-team-member/) - [criteria](https://digitalcommunications.wp.st-andrews.ac.uk/tag/criteria/) - [web developer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-developer/) - [refresh](https://digitalcommunications.wp.st-andrews.ac.uk/tag/refresh/) - [design sprint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/design-sprint/) - [postgraduate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/postgraduate/) - [subject](https://digitalcommunications.wp.st-andrews.ac.uk/tag/subject/) - [library](https://digitalcommunications.wp.st-andrews.ac.uk/tag/library/) - [funnelback](https://digitalcommunications.wp.st-andrews.ac.uk/tag/funnelback/) - [security](https://digitalcommunications.wp.st-andrews.ac.uk/tag/security/) - [event](https://digitalcommunications.wp.st-andrews.ac.uk/tag/event/) - [Live stream](https://digitalcommunications.wp.st-andrews.ac.uk/tag/live-stream/) - [Web page data](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-page-data/) - [update](https://digitalcommunications.wp.st-andrews.ac.uk/tag/update/) - [DAB](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dab/) - [Digital Forum](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-forum/) - [marketese](https://digitalcommunications.wp.st-andrews.ac.uk/tag/marketese/) - [credibility](https://digitalcommunications.wp.st-andrews.ac.uk/tag/credibility/) - [WCAG](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wcag/) - [digital](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital/) - [mistakes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mistakes/) - [TEL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tel/) - [takeovers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/takeovers/) - [maps](https://digitalcommunications.wp.st-andrews.ac.uk/tag/maps/) - [jpeg](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jpeg/) - [media library](https://digitalcommunications.wp.st-andrews.ac.uk/tag/media-library/) - [image](https://digitalcommunications.wp.st-andrews.ac.uk/tag/image/) - [optimisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/optimisation/) - [resolution](https://digitalcommunications.wp.st-andrews.ac.uk/tag/resolution/) - [alternative text](https://digitalcommunications.wp.st-andrews.ac.uk/tag/alternative-text/) - [filename](https://digitalcommunications.wp.st-andrews.ac.uk/tag/filename/) - [capitalisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/capitalisation/) - [access](https://digitalcommunications.wp.st-andrews.ac.uk/tag/access/) - [moodle](https://digitalcommunications.wp.st-andrews.ac.uk/tag/moodle/) - [quiz](https://digitalcommunications.wp.st-andrews.ac.uk/tag/quiz/) - [School websites](https://digitalcommunications.wp.st-andrews.ac.uk/tag/school-websites/) - [Academic School Websites project](https://digitalcommunications.wp.st-andrews.ac.uk/tag/academic-school-websites-project/) - [newsletters](https://digitalcommunications.wp.st-andrews.ac.uk/tag/newsletters/) - [Sway](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sway/) - [gif](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gif/) - [subtitles](https://digitalcommunications.wp.st-andrews.ac.uk/tag/subtitles/) - [closed captions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/closed-captions/) - [open captions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/open-captions/) - [captions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/captions/) - [autism](https://digitalcommunications.wp.st-andrews.ac.uk/tag/autism/) - [screen readers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/screen-readers/) - [voiceover](https://digitalcommunications.wp.st-andrews.ac.uk/tag/voiceover/) - [low vision](https://digitalcommunications.wp.st-andrews.ac.uk/tag/low-vision/) - [accessible](https://digitalcommunications.wp.st-andrews.ac.uk/tag/accessible/) - [dyslexia](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dyslexia/) - [Unsplash](https://digitalcommunications.wp.st-andrews.ac.uk/tag/unsplash/) - [Grammarly](https://digitalcommunications.wp.st-andrews.ac.uk/tag/grammarly/) - [Sproutsocial](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sproutsocial/) - [e-a-t](https://digitalcommunications.wp.st-andrews.ac.uk/tag/e-a-t/) - [search ranking](https://digitalcommunications.wp.st-andrews.ac.uk/tag/search-ranking/) - [motor disability](https://digitalcommunications.wp.st-andrews.ac.uk/tag/motor-disability/) - [vacancy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/vacancy/) - [squiz](https://digitalcommunications.wp.st-andrews.ac.uk/tag/squiz/) - [conferences](https://digitalcommunications.wp.st-andrews.ac.uk/tag/conferences/) - [advanced writing for the web](https://digitalcommunications.wp.st-andrews.ac.uk/tag/advanced-writing-for-the-web/) - [MMS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mms/) - [hard of hearing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hard-of-hearing/) - [deaf](https://digitalcommunications.wp.st-andrews.ac.uk/tag/deaf/) - [subject pages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/subject-pages/) - [anxiety](https://digitalcommunications.wp.st-andrews.ac.uk/tag/anxiety/) - [panic disorder](https://digitalcommunications.wp.st-andrews.ac.uk/tag/panic-disorder/) - [mental health](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mental-health/) - [working from home](https://digitalcommunications.wp.st-andrews.ac.uk/tag/working-from-home/) - [Microsoft Teams](https://digitalcommunications.wp.st-andrews.ac.uk/tag/microsoft-teams/) - [coronavirus](https://digitalcommunications.wp.st-andrews.ac.uk/tag/coronavirus/) - [scheduled posts](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scheduled-posts/) - [messages](https://digitalcommunications.wp.st-andrews.ac.uk/tag/messages/) - [pinned posts](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pinned-posts/) - [Facebook groups](https://digitalcommunications.wp.st-andrews.ac.uk/tag/facebook-groups/) - [environment](https://digitalcommunications.wp.st-andrews.ac.uk/tag/environment/) - [impact](https://digitalcommunications.wp.st-andrews.ac.uk/tag/impact/) - [websites](https://digitalcommunications.wp.st-andrews.ac.uk/tag/websites/) - [internet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internet/) - [image optimisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/image-optimisation/) - [staff](https://digitalcommunications.wp.st-andrews.ac.uk/tag/staff/) - [Teams](https://digitalcommunications.wp.st-andrews.ac.uk/tag/teams/) - [covid-19](https://digitalcommunications.wp.st-andrews.ac.uk/tag/covid-19/) - [schools](https://digitalcommunications.wp.st-andrews.ac.uk/tag/schools/) - [Video descriptions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/video-descriptions/) - [Descriptions](https://digitalcommunications.wp.st-andrews.ac.uk/tag/descriptions/) - [Hashtags](https://digitalcommunications.wp.st-andrews.ac.uk/tag/hashtags/) - [july 2020](https://digitalcommunications.wp.st-andrews.ac.uk/tag/july-2020/) - [August 2020](https://digitalcommunications.wp.st-andrews.ac.uk/tag/august-2020/) - [vlog](https://digitalcommunications.wp.st-andrews.ac.uk/tag/vlog/) - [september](https://digitalcommunications.wp.st-andrews.ac.uk/tag/september/) - [gateway](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gateway/) - [nielsen norman group](https://digitalcommunications.wp.st-andrews.ac.uk/tag/nielsen-norman-group/) - [text scanning](https://digitalcommunications.wp.st-andrews.ac.uk/tag/text-scanning/) - [accordion](https://digitalcommunications.wp.st-andrews.ac.uk/tag/accordion/) - [caret](https://digitalcommunications.wp.st-andrews.ac.uk/tag/caret/) - [onboarding](https://digitalcommunications.wp.st-andrews.ac.uk/tag/onboarding/) - [october](https://digitalcommunications.wp.st-andrews.ac.uk/tag/october/) - [content-driven](https://digitalcommunications.wp.st-andrews.ac.uk/tag/content-driven/) - [task-driven](https://digitalcommunications.wp.st-andrews.ac.uk/tag/task-driven/) - [editorial calendar](https://digitalcommunications.wp.st-andrews.ac.uk/tag/editorial-calendar/) - [performance](https://digitalcommunications.wp.st-andrews.ac.uk/tag/performance/) - [november](https://digitalcommunications.wp.st-andrews.ac.uk/tag/november/) - [2020](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2020/) - [cues.ai](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cues-ai/) - [schema](https://digitalcommunications.wp.st-andrews.ac.uk/tag/schema/) - [fleet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fleet/) - [bad](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bad/) - [bad ux](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bad-ux/) - [community](https://digitalcommunications.wp.st-andrews.ac.uk/tag/community/) - [feedback](https://digitalcommunications.wp.st-andrews.ac.uk/tag/feedback/) - [authors](https://digitalcommunications.wp.st-andrews.ac.uk/tag/authors/) - [1337](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1337/) - [1411](https://digitalcommunications.wp.st-andrews.ac.uk/tag/1411/) - [2013](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2013/) - [600](https://digitalcommunications.wp.st-andrews.ac.uk/tag/600/) - [Abertay](https://digitalcommunications.wp.st-andrews.ac.uk/tag/abertay/) - [add-on](https://digitalcommunications.wp.st-andrews.ac.uk/tag/add-on/) - [admin](https://digitalcommunications.wp.st-andrews.ac.uk/tag/admin/) - [admin color scheme](https://digitalcommunications.wp.st-andrews.ac.uk/tag/admin-color-scheme/) - [admin colour scheme](https://digitalcommunications.wp.st-andrews.ac.uk/tag/admin-colour-scheme/) - [Adobe](https://digitalcommunications.wp.st-andrews.ac.uk/tag/adobe/) - [Adobe Reader](https://digitalcommunications.wp.st-andrews.ac.uk/tag/adobe-reader/) - [Advent](https://digitalcommunications.wp.st-andrews.ac.uk/tag/advent/) - [Advent calendar](https://digitalcommunications.wp.st-andrews.ac.uk/tag/advent-calendar/) - [agile methodologies](https://digitalcommunications.wp.st-andrews.ac.uk/tag/agile-methodologies/) - [America](https://digitalcommunications.wp.st-andrews.ac.uk/tag/america/) - [Andrew Marvell](https://digitalcommunications.wp.st-andrews.ac.uk/tag/andrew-marvell/) - [Andrew Marvell Society](https://digitalcommunications.wp.st-andrews.ac.uk/tag/andrew-marvell-society/) - [Android](https://digitalcommunications.wp.st-andrews.ac.uk/tag/android/) - [Andy Clarke](https://digitalcommunications.wp.st-andrews.ac.uk/tag/andy-clarke/) - [animation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/animation/) - [anniversary](https://digitalcommunications.wp.st-andrews.ac.uk/tag/anniversary/) - [apache](https://digitalcommunications.wp.st-andrews.ac.uk/tag/apache/) - [Apple](https://digitalcommunications.wp.st-andrews.ac.uk/tag/apple/) - [April Fool](https://digitalcommunications.wp.st-andrews.ac.uk/tag/april-fool/) - [author](https://digitalcommunications.wp.st-andrews.ac.uk/tag/author/) - [bad news](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bad-news/) - [Bell Pettigrew](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bell-pettigrew/) - [Blueprint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/blueprint/) - [Blueprint CSS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/blueprint-css/) - [board](https://digitalcommunications.wp.st-andrews.ac.uk/tag/board/) - [bookmarklet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/bookmarklet/) - [brolly](https://digitalcommunications.wp.st-andrews.ac.uk/tag/brolly/) - [business analyst](https://digitalcommunications.wp.st-andrews.ac.uk/tag/business-analyst/) - [calls](https://digitalcommunications.wp.st-andrews.ac.uk/tag/calls/) - [carousel](https://digitalcommunications.wp.st-andrews.ac.uk/tag/carousel/) - [cats](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cats/) - [CGS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cgs/) - [chart](https://digitalcommunications.wp.st-andrews.ac.uk/tag/chart/) - [Christmas](https://digitalcommunications.wp.st-andrews.ac.uk/tag/christmas/) - [Christopher Murphy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/christopher-murphy/) - [clinic](https://digitalcommunications.wp.st-andrews.ac.uk/tag/clinic/) - [code editor](https://digitalcommunications.wp.st-andrews.ac.uk/tag/code-editor/) - [code sniffer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/code-sniffer/) - [coders](https://digitalcommunications.wp.st-andrews.ac.uk/tag/coders/) - [coding standards](https://digitalcommunications.wp.st-andrews.ac.uk/tag/coding-standards/) - [Conference and Group Services](https://digitalcommunications.wp.st-andrews.ac.uk/tag/conference-and-group-services/) - [cookies](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cookies/) - [course](https://digitalcommunications.wp.st-andrews.ac.uk/tag/course/) - [creative writing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/creative-writing/) - [crest](https://digitalcommunications.wp.st-andrews.ac.uk/tag/crest/) - [crisis](https://digitalcommunications.wp.st-andrews.ac.uk/tag/crisis/) - [CSS3](https://digitalcommunications.wp.st-andrews.ac.uk/tag/css3/) - [CSS4](https://digitalcommunications.wp.st-andrews.ac.uk/tag/css4/) - [cycle](https://digitalcommunications.wp.st-andrews.ac.uk/tag/cycle/) - [dash](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dash/) - [depression](https://digitalcommunications.wp.st-andrews.ac.uk/tag/depression/) - [desktop](https://digitalcommunications.wp.st-andrews.ac.uk/tag/desktop/) - [digital communications team](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-communications-team/) - [documentation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/documentation/) - [download](https://digitalcommunications.wp.st-andrews.ac.uk/tag/download/) - [dragonfly](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dragonfly/) - [drop-in](https://digitalcommunications.wp.st-andrews.ac.uk/tag/drop-in/) - [drop-in clinics](https://digitalcommunications.wp.st-andrews.ac.uk/tag/drop-in-clinics/) - [Dublin](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dublin/) - [Dundee](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dundee/) - [Dynamic Diagrams](https://digitalcommunications.wp.st-andrews.ac.uk/tag/dynamic-diagrams/) - [economy](https://digitalcommunications.wp.st-andrews.ac.uk/tag/economy/) - [education](https://digitalcommunications.wp.st-andrews.ac.uk/tag/education/) - [enhancement](https://digitalcommunications.wp.st-andrews.ac.uk/tag/enhancement/) - [enterprise web content management system](https://digitalcommunications.wp.st-andrews.ac.uk/tag/enterprise-web-content-management-system/) - [Error 404](https://digitalcommunications.wp.st-andrews.ac.uk/tag/error-404/) - [essential](https://digitalcommunications.wp.st-andrews.ac.uk/tag/essential/) - [Exchange](https://digitalcommunications.wp.st-andrews.ac.uk/tag/exchange/) - [fiction](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fiction/) - [Fife and Tayside T4 group](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fife-and-tayside-t4-group/) - [filenames](https://digitalcommunications.wp.st-andrews.ac.uk/tag/filenames/) - [filter](https://digitalcommunications.wp.st-andrews.ac.uk/tag/filter/) - [fire engines](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fire-engines/) - [Firebug](https://digitalcommunications.wp.st-andrews.ac.uk/tag/firebug/) - [fix](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fix/) - [Foundation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/foundation/) - [Fourteen Eleven](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fourteen-eleven/) - [framework](https://digitalcommunications.wp.st-andrews.ac.uk/tag/framework/) - [fun](https://digitalcommunications.wp.st-andrews.ac.uk/tag/fun/) - [galleries](https://digitalcommunications.wp.st-andrews.ac.uk/tag/galleries/) - [GalleryView](https://digitalcommunications.wp.st-andrews.ac.uk/tag/galleryview/) - [Gateway Galleries](https://digitalcommunications.wp.st-andrews.ac.uk/tag/gateway-galleries/) - [Google Browser Size](https://digitalcommunications.wp.st-andrews.ac.uk/tag/google-browser-size/) - [graph](https://digitalcommunications.wp.st-andrews.ac.uk/tag/graph/) - [grid](https://digitalcommunications.wp.st-andrews.ac.uk/tag/grid/) - [Guinness](https://digitalcommunications.wp.st-andrews.ac.uk/tag/guinness/) - [Guinness Storehouse](https://digitalcommunications.wp.st-andrews.ac.uk/tag/guinness-storehouse/) - [handheld](https://digitalcommunications.wp.st-andrews.ac.uk/tag/handheld/) - [header](https://digitalcommunications.wp.st-andrews.ac.uk/tag/header/) - [Headscape](https://digitalcommunications.wp.st-andrews.ac.uk/tag/headscape/) - [help](https://digitalcommunications.wp.st-andrews.ac.uk/tag/help/) - [helpdesk](https://digitalcommunications.wp.st-andrews.ac.uk/tag/helpdesk/) - [history](https://digitalcommunications.wp.st-andrews.ac.uk/tag/history/) - [HTML editors](https://digitalcommunications.wp.st-andrews.ac.uk/tag/html-editors/) - [HtmlArea](https://digitalcommunications.wp.st-andrews.ac.uk/tag/htmlarea/) - [HTML_CodeSniffer](https://digitalcommunications.wp.st-andrews.ac.uk/tag/html_codesniffer/) - [http](https://digitalcommunications.wp.st-andrews.ac.uk/tag/http/) - [https](https://digitalcommunications.wp.st-andrews.ac.uk/tag/https/) - [i-graduate](https://digitalcommunications.wp.st-andrews.ac.uk/tag/i-graduate/) - [icon](https://digitalcommunications.wp.st-andrews.ac.uk/tag/icon/) - [IE6](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie6/) - [IE6 Countdown](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie6-countdown/) - [IE7](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie7/) - [IE8](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie8/) - [IE9](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ie9/) - [iGrad](https://digitalcommunications.wp.st-andrews.ac.uk/tag/igrad/) - [ill-health](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ill-health/) - [imposter syndrome](https://digitalcommunications.wp.st-andrews.ac.uk/tag/imposter-syndrome/) - [incidents](https://digitalcommunications.wp.st-andrews.ac.uk/tag/incidents/) - [inspiration](https://digitalcommunications.wp.st-andrews.ac.uk/tag/inspiration/) - [Internet Explorer 6](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internet-explorer-6/) - [Internet Explorer 8](https://digitalcommunications.wp.st-andrews.ac.uk/tag/internet-explorer-8/) - [iOS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ios/) - [iPad](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ipad/) - [iPhone](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iphone/) - [Ireland](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ireland/) - [issue](https://digitalcommunications.wp.st-andrews.ac.uk/tag/issue/) - [IT Service Desk](https://digitalcommunications.wp.st-andrews.ac.uk/tag/it-service-desk/) - [ITIL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/itil/) - [ITIL V3](https://digitalcommunications.wp.st-andrews.ac.uk/tag/itil-v3/) - [iTunes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/itunes/) - [iwmw10](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw10/) - [IWMW12](https://digitalcommunications.wp.st-andrews.ac.uk/tag/iwmw12/) - [Jadu](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jadu/) - [JaxelScrobd](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jaxelscrobd/) - [job](https://digitalcommunications.wp.st-andrews.ac.uk/tag/job/) - [Jonathan Falla](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jonathan-falla/) - [jquery](https://digitalcommunications.wp.st-andrews.ac.uk/tag/jquery/) - [keyboard](https://digitalcommunications.wp.st-andrews.ac.uk/tag/keyboard/) - [Konami](https://digitalcommunications.wp.st-andrews.ac.uk/tag/konami/) - [leet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/leet/) - [letter](https://digitalcommunications.wp.st-andrews.ac.uk/tag/letter/) - [live](https://digitalcommunications.wp.st-andrews.ac.uk/tag/live/) - [logo](https://digitalcommunications.wp.st-andrews.ac.uk/tag/logo/) - [Macintosh](https://digitalcommunications.wp.st-andrews.ac.uk/tag/macintosh/) - [media queries](https://digitalcommunications.wp.st-andrews.ac.uk/tag/media-queries/) - [media types](https://digitalcommunications.wp.st-andrews.ac.uk/tag/media-types/) - [mental](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mental/) - [meta](https://digitalcommunications.wp.st-andrews.ac.uk/tag/meta/) - [mindmapping](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mindmapping/) - [monitors](https://digitalcommunications.wp.st-andrews.ac.uk/tag/monitors/) - [Monkeyscript](https://digitalcommunications.wp.st-andrews.ac.uk/tag/monkeyscript/) - [monster](https://digitalcommunications.wp.st-andrews.ac.uk/tag/monster/) - [Moodle 2.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/moodle-2-0/) - [motivation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/motivation/) - [move](https://digitalcommunications.wp.st-andrews.ac.uk/tag/move/) - [Mozilla](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mozilla/) - [mSaint](https://digitalcommunications.wp.st-andrews.ac.uk/tag/msaint/) - [MUSA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/musa/) - [MUSA Collections Centre](https://digitalcommunications.wp.st-andrews.ac.uk/tag/musa-collections-centre/) - [Museums and Collections](https://digitalcommunications.wp.st-andrews.ac.uk/tag/museums-and-collections/) - [MySQL](https://digitalcommunications.wp.st-andrews.ac.uk/tag/mysql/) - [navigation objects](https://digitalcommunications.wp.st-andrews.ac.uk/tag/navigation-objects/) - [new](https://digitalcommunications.wp.st-andrews.ac.uk/tag/new/) - [Node.js](https://digitalcommunications.wp.st-andrews.ac.uk/tag/node-js/) - [offline](https://digitalcommunications.wp.st-andrews.ac.uk/tag/offline/) - [oMbiel](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ombiel/) - [online](https://digitalcommunications.wp.st-andrews.ac.uk/tag/online/) - [Open Association](https://digitalcommunications.wp.st-andrews.ac.uk/tag/open-association/) - [organisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/organisation/) - [organization](https://digitalcommunications.wp.st-andrews.ac.uk/tag/organization/) - [Outlook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/outlook/) - [Page not found](https://digitalcommunications.wp.st-andrews.ac.uk/tag/page-not-found/) - [Papal Bull](https://digitalcommunications.wp.st-andrews.ac.uk/tag/papal-bull/) - [PDFs](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pdfs/) - [pens](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pens/) - [Perl](https://digitalcommunications.wp.st-andrews.ac.uk/tag/perl/) - [personalisation](https://digitalcommunications.wp.st-andrews.ac.uk/tag/personalisation/) - [photo](https://digitalcommunications.wp.st-andrews.ac.uk/tag/photo/) - [PHP](https://digitalcommunications.wp.st-andrews.ac.uk/tag/php/) - [Pipes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/pipes/) - [Placehold.it](https://digitalcommunications.wp.st-andrews.ac.uk/tag/placehold-it/) - [placeholders](https://digitalcommunications.wp.st-andrews.ac.uk/tag/placeholders/) - [Placekitten](https://digitalcommunications.wp.st-andrews.ac.uk/tag/placekitten/) - [plan](https://digitalcommunications.wp.st-andrews.ac.uk/tag/plan/) - [plugin](https://digitalcommunications.wp.st-andrews.ac.uk/tag/plugin/) - [plugins](https://digitalcommunications.wp.st-andrews.ac.uk/tag/plugins/) - [preview](https://digitalcommunications.wp.st-andrews.ac.uk/tag/preview/) - [problem](https://digitalcommunications.wp.st-andrews.ac.uk/tag/problem/) - [problems](https://digitalcommunications.wp.st-andrews.ac.uk/tag/problems/) - [Prompt](https://digitalcommunications.wp.st-andrews.ac.uk/tag/prompt/) - [publish states](https://digitalcommunications.wp.st-andrews.ac.uk/tag/publish-states/) - [RAE 2008](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rae-2008/) - [Rails Scotland](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rails-scotland/) - [Residential and Business Services](https://digitalcommunications.wp.st-andrews.ac.uk/tag/residential-and-business-services/) - [responsive web design](https://digitalcommunications.wp.st-andrews.ac.uk/tag/responsive-web-design/) - [restructure](https://digitalcommunications.wp.st-andrews.ac.uk/tag/restructure/) - [review](https://digitalcommunications.wp.st-andrews.ac.uk/tag/review/) - [roadmap](https://digitalcommunications.wp.st-andrews.ac.uk/tag/roadmap/) - [RSS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rss/) - [Ruby on Rails](https://digitalcommunications.wp.st-andrews.ac.uk/tag/ruby-on-rails/) - [RWD](https://digitalcommunications.wp.st-andrews.ac.uk/tag/rwd/) - [safari 2](https://digitalcommunications.wp.st-andrews.ac.uk/tag/safari-2/) - [satisfaction](https://digitalcommunications.wp.st-andrews.ac.uk/tag/satisfaction/) - [schedule](https://digitalcommunications.wp.st-andrews.ac.uk/tag/schedule/) - [School of English](https://digitalcommunications.wp.st-andrews.ac.uk/tag/school-of-english/) - [scrapbook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/scrapbook/) - [screen](https://digitalcommunications.wp.st-andrews.ac.uk/tag/screen/) - [screenshot](https://digitalcommunications.wp.st-andrews.ac.uk/tag/screenshot/) - [secure](https://digitalcommunications.wp.st-andrews.ac.uk/tag/secure/) - [seminar](https://digitalcommunications.wp.st-andrews.ac.uk/tag/seminar/) - [server](https://digitalcommunications.wp.st-andrews.ac.uk/tag/server/) - [Sheffield](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sheffield/) - [shield](https://digitalcommunications.wp.st-andrews.ac.uk/tag/shield/) - [simple](https://digitalcommunications.wp.st-andrews.ac.uk/tag/simple/) - [SimpleXML](https://digitalcommunications.wp.st-andrews.ac.uk/tag/simplexml/) - [Site Manager version 7](https://digitalcommunications.wp.st-andrews.ac.uk/tag/site-manager-version-7/) - [sketch](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sketch/) - [sketchbook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sketchbook/) - [skills](https://digitalcommunications.wp.st-andrews.ac.uk/tag/skills/) - [SM](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sm/) - [SMACSS](https://digitalcommunications.wp.st-andrews.ac.uk/tag/smacss/) - [Snook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/snook/) - [software](https://digitalcommunications.wp.st-andrews.ac.uk/tag/software/) - [sounds](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sounds/) - [spreadsheet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/spreadsheet/) - [Staff Development](https://digitalcommunications.wp.st-andrews.ac.uk/tag/staff-development/) - [status anxiety](https://digitalcommunications.wp.st-andrews.ac.uk/tag/status-anxiety/) - [structure](https://digitalcommunications.wp.st-andrews.ac.uk/tag/structure/) - [student](https://digitalcommunications.wp.st-andrews.ac.uk/tag/student/) - [Student Handbook](https://digitalcommunications.wp.st-andrews.ac.uk/tag/student-handbook/) - [students](https://digitalcommunications.wp.st-andrews.ac.uk/tag/students/) - [style](https://digitalcommunications.wp.st-andrews.ac.uk/tag/style/) - [style sheet](https://digitalcommunications.wp.st-andrews.ac.uk/tag/style-sheet/) - [styles](https://digitalcommunications.wp.st-andrews.ac.uk/tag/styles/) - [Sublime Text](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sublime-text/) - [SWOT](https://digitalcommunications.wp.st-andrews.ac.uk/tag/swot/) - [T4 Site Manager](https://digitalcommunications.wp.st-andrews.ac.uk/tag/t4-site-manager/) - [tab](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tab/) - [Tamperscript](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tamperscript/) - [task](https://digitalcommunications.wp.st-andrews.ac.uk/tag/task/) - [tasks](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tasks/) - [templates](https://digitalcommunications.wp.st-andrews.ac.uk/tag/templates/) - [theme](https://digitalcommunications.wp.st-andrews.ac.uk/tag/theme/) - [themes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/themes/) - [TinyMCE](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tinymce/) - [tool](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tool/) - [tools](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tools/) - [top tip](https://digitalcommunications.wp.st-andrews.ac.uk/tag/top-tip/) - [top tips](https://digitalcommunications.wp.st-andrews.ac.uk/tag/top-tips/) - [town](https://digitalcommunications.wp.st-andrews.ac.uk/tag/town/) - [tractors](https://digitalcommunications.wp.st-andrews.ac.uk/tag/tractors/) - [typing](https://digitalcommunications.wp.st-andrews.ac.uk/tag/typing/) - [UK](https://digitalcommunications.wp.st-andrews.ac.uk/tag/uk/) - [umbrella](https://digitalcommunications.wp.st-andrews.ac.uk/tag/umbrella/) - [university](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university/) - [University of Sheffield](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-of-sheffield/) - [university website](https://digitalcommunications.wp.st-andrews.ac.uk/tag/university-website/) - [updated](https://digitalcommunications.wp.st-andrews.ac.uk/tag/updated/) - [upgrade](https://digitalcommunications.wp.st-andrews.ac.uk/tag/upgrade/) - [URI](https://digitalcommunications.wp.st-andrews.ac.uk/tag/uri/) - [USA](https://digitalcommunications.wp.st-andrews.ac.uk/tag/usa/) - [v7](https://digitalcommunications.wp.st-andrews.ac.uk/tag/v7/) - [vacancies](https://digitalcommunications.wp.st-andrews.ac.uk/tag/vacancies/) - [version 7](https://digitalcommunications.wp.st-andrews.ac.uk/tag/version-7/) - [viewport](https://digitalcommunications.wp.st-andrews.ac.uk/tag/viewport/) - [web dev](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-dev/) - [web developers](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-developers/) - [web team](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-team/) - [web team clinic](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-team-clinic/) - [webdev](https://digitalcommunications.wp.st-andrews.ac.uk/tag/webdev/) - [webmaster](https://digitalcommunications.wp.st-andrews.ac.uk/tag/webmaster/) - [website help](https://digitalcommunications.wp.st-andrews.ac.uk/tag/website-help/) - [webteam](https://digitalcommunications.wp.st-andrews.ac.uk/tag/webteam/) - [WeBuilder](https://digitalcommunications.wp.st-andrews.ac.uk/tag/webuilder/) - [Wikimedia](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wikimedia/) - [Windows](https://digitalcommunications.wp.st-andrews.ac.uk/tag/windows/) - [wireframes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wireframes/) - [work](https://digitalcommunications.wp.st-andrews.ac.uk/tag/work/) - [workflow](https://digitalcommunications.wp.st-andrews.ac.uk/tag/workflow/) - [world](https://digitalcommunications.wp.st-andrews.ac.uk/tag/world/) - [wysiwyg editors](https://digitalcommunications.wp.st-andrews.ac.uk/tag/wysiwyg-editors/) - [XAMPP](https://digitalcommunications.wp.st-andrews.ac.uk/tag/xampp/) - [xkcd](https://digitalcommunications.wp.st-andrews.ac.uk/tag/xkcd/) - [XML](https://digitalcommunications.wp.st-andrews.ac.uk/tag/xml/) - [Xobni](https://digitalcommunications.wp.st-andrews.ac.uk/tag/xobni/) - [Yahoo!](https://digitalcommunications.wp.st-andrews.ac.uk/tag/yahoo/) - [Yahoo! Pipes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/yahoo-pipes/) - [young users](https://digitalcommunications.wp.st-andrews.ac.uk/tag/young-users/) - [zeal](https://digitalcommunications.wp.st-andrews.ac.uk/tag/zeal/) - [zip](https://digitalcommunications.wp.st-andrews.ac.uk/tag/zip/) - [zurb](https://digitalcommunications.wp.st-andrews.ac.uk/tag/zurb/) - [feature](https://digitalcommunications.wp.st-andrews.ac.uk/tag/feature/) - [requirements](https://digitalcommunications.wp.st-andrews.ac.uk/tag/requirements/) - [december](https://digitalcommunications.wp.st-andrews.ac.uk/tag/december/) - [year](https://digitalcommunications.wp.st-andrews.ac.uk/tag/year/) - [digital communciations](https://digitalcommunications.wp.st-andrews.ac.uk/tag/digital-communciations/) - [2021](https://digitalcommunications.wp.st-andrews.ac.uk/tag/2021/) - [February](https://digitalcommunications.wp.st-andrews.ac.uk/tag/february/) - [sustainability](https://digitalcommunications.wp.st-andrews.ac.uk/tag/sustainability/) - [revamp](https://digitalcommunications.wp.st-andrews.ac.uk/tag/revamp/) - [qr codes](https://digitalcommunications.wp.st-andrews.ac.uk/tag/qr-codes/) - [qr](https://digitalcommunications.wp.st-andrews.ac.uk/tag/qr/) - [qr code](https://digitalcommunications.wp.st-andrews.ac.uk/tag/qr-code/) - [multiple audiences](https://digitalcommunications.wp.st-andrews.ac.uk/tag/multiple-audiences/) - [user groups](https://digitalcommunications.wp.st-andrews.ac.uk/tag/user-groups/) - [Web 3.0](https://digitalcommunications.wp.st-andrews.ac.uk/tag/web-3-0/)